10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,139 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac SRX steering problems

steering problem

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2012 Cadillac SRX Owner Comments

problem #8

Feb 042016

SRX

  • 84,000 miles

A D V E R T I S E M E N T S

Freehold collision repaired my 2012 Cadillac Srx after being sent to them from gold coast Cadillac in oakhurst. New Jersey on February 4,2016. They forged my name on repair paperwork stating that I accepted the car back and was satisfied with the repairs. This is not true.

- Basking Ridge, NJ, USA

problem #7

Feb 042016

SRX

  • 84,000 miles
My car was T-boned while being serviced at gold coast Cadillac in oakhurst, New Jersey on February 4,2016. The car was was sent to freehold collision to be repaired at a cost of $11,622.15. The car was not repaired correctly. The gas cap is loose and the rear door is misaligned. The car isn't safe to drive. But yet the dealership forged my signature on the documents the repairs were satisfactory to my liking and I accepted the car back. That is not true.

- Basking Ridge, NJ, USA

problem #6

Mar 262016

SRX

  • 58,000 miles
The contact owns a 2012 Cadillac Srx. The contact stated while driving the vehicle at low speeds, the steering column jammed. The contact stated that the vehicle resumked to normal after thirty seconds. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

- Wales, MA, USA

problem #5

Dec 042013

SRX

  • 27,854 miles

A D V E R T I S E M E N T S

Steering screeches and shudders when turning when temperatures are below 40 F. I've taken it in to be checked at least six times. I am repeatedly told there is nothing wrong with it. This has been an issue from the get go and now with 55,000 miles on the car it is no longer under warrantee.

- Loomis, CA, USA

problem #4

Sep 102015

SRX

  • 86,000 miles
Driving and making a turn when my steering wheel and brakes locked up.

- Martinsburg , WV, USA

problem #3

Mar 142014

SRX 6-cyl

  • 34,478 miles
We started the car, and was backing up and there was a grinding in the steering wheel when turning it right and left. We took it to the dealer and the power steering fluid was leaking out of the power steering pump into the steering. They cleaned it all out, and added a thicker fluid on 3/ 25/2014, we started the car it happened again we took it directly to dealer and they agreed something wasn't right. They put in a new pump. We picked it up had it two days and it happened again. We took it back, and was told the dealer called GM and they couldn't do anything else because they didn't have the parts. We were told it wasn't dangerous, but I'm thinking if the power steering fail working while driving, we could crash.

- Abilene, TX, USA

problem #2

Mar 142014

SRX 6-cyl

  • 34,478 miles
We started the car, and was backing up and there was a grinding in the steering wheel when turning it right and left. We took it to the dealer and the power steering fluid was leaking out of the power steering pump into the steering. They cleaned it all out, and added a thicker fluid on 3/ 25/2014, we started the car it happened again we took it directly to dealer and they agreed something wasn't right. They put in a new pump. We picked it up had it two days and it happened again. We took it back, and was told the dealer called GM and they couldn't do anything else because they didn't have the parts. We were told it wasn't dangerous, but I'm thinking if the power steering fail working while driving, we could crash.

- Abilene, TX, USA

problem #1

Dec 232011

SRX 6-cyl

  • 300 miles
Severe grinding or scrapping noise from front passenger side wheel area when turning at low speeds. Problem is only present during cold weather. Seems to diminish as vehicle is used but sometimes remains for long periods. Can be heard by bystanders and very well inside vehicle. Have had no luck with dealer.first few times said could not hear then next time said unsure of cause.

- Siiux Falls, SD, USA

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