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4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,690 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac SRX body / paint problems

body / paint problem

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2013 Cadillac SRX Owner Comments

problem #1

Sep 142014

SRX

  • 20,690 miles

A D V E R T I S E M E N T S

This morning I was parked in a lot outside of a store with my trunk open. I was leaning in the trunk moving items around. I can only assume I applied pressure to the trunk button on the key fob unknowingly. The trunk closed down onto my back and felt as if it was intent on closing even though my body was preventing the trunk from closing. I could not pull back as the door literally had me pinned in the trunk. My husband ran around to the back of the car as did another gentleman in the parking lot. My husband began hollering to hit the button which I still had. The door immediately began to lift after hitting the door release button of the fob. The event was shocking enough that I can't imagine what might have happened had my husband and a passerby not hollered for me to push the button bringing me out of the state of shock or if instead of an adult a young child had the door closing on them. The weight and pressure of the door prevented me from doing much more than pushing the button.

- New Castle, DE, USA

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