Cue infotainment system touch screen malfunctions causing driver distraction as well as discomfort. Heating, navigation and radio functions operate erratically without warning as if the screen is detecting a finger pressing it and can not be overridden. This is a driving safety issue especially here in the midwest where a weather advisory could very well be missed or the heating and air could cause the windshield to fog uncontrollably.

- Lincoln, NE, USA

I cannot drive at night because headlights are so dim you can't see them 100 ft away.also water in assembly. Have replaced and it made no difference.

- Naples, FL, USA

The display on the radio keeps flickering and you can switch between the applications... from radio to navigation.

- San Antonio, TX, USA

Front exterior lights are too dim to drive at night.

- San Antonio, TX, USA

Headlights do not project bright enough for night driving. They come on but do not function well enough without turning on the bright lights.

- Jacksonville, FL, USA

Headlights are gone on my 2014 Srx! faded out over time.gone! I cannot see anything without the hi-beams on now. Only 62K miles. Probably started going out way back, I did not realize it was my car, thought it was my own vision which is already poor to begin with. I live in the country so I'm really screwed on these backroads. Dealer replaced cue system under warranty approx two years ago or less, now its going out again. Mirrors and seat and radio and climate all bleeping out on me. Service mgr. Brett@ sam taylor Cadillac in ft. Walton beach fl. Says this is very common to have to replace it at least twice. Perhaps more" he stated to me that he submitted my issues to GM twice to no avail. Now the dealership has been sold and new people won't even return my calls. It's a very long drive for me to go to them and argue this case as we are still dealing with hurricane michael issues here on our toll bridges and highways, waterways etc. Traffic problems all over. Hardships on folks trying to go to work.re-routings. But I ask you who is the most likely next purchaser of a new Cadillac vehicle? me, the person who already owns one.!!! trade in for a newer model" no thanks, think I'll just pass seeming how I'm a nobody. Apparently they could care less about their next customer, (GM Corp I'm speaking to you). Why would you lose buyers over such a bizarre but simple fix? before this I had the Tahoe. Now maybe Nissan or infinity is calling my name. Shame.

- Freeport, FL, USA

Headlights on these cars are extremly dim on lowbeam to the point of being dangerous to the driver and other vehicles on the road. This is a known problem with Cadillac models 2012 thru 2017. Was told by the dealership Cadillac knows about it but there is no fix. Also a problem with the cue system locking up.

- Knoxville, TN, USA

The cue stop working. This is an issue with this kind of vehicle. All the owners who have the vehicles are having the same issue should be a recall or place another kind of system in the car. If you google this issue it comes up right away. No one has $1200 to keep getting this fixed. My truck is in A/C mode and I cannot change it.

- Baltimore, MD, USA

Danger of driving with dim headlights. I have to use the bright lights in order see at night. I replaced the headlights it did not work. I still can't see at night with the dim lights. Very dangerous and very scary. I took it in to the certified GM/Cadillac service department. They said they could replace it or $1700 and not guarantee that it wouldn't happen again. My car is only four years old. This shouldn't be happening. I am afraid to drive my car at night. Very dangerous. I feel this is a default that they should replace at no cost to the consumer. Very disappointed in the results.

- Shreveport, LA, USA

The cue touch screen becomes frozen and unusable. Display works but functionality does not.

- Amarillo, TX, USA

When driving at night and you are using low beam head lights because of traffic the head lights do not put out enough light to see the road. Many other owners of these cars have the same problem. The low beam head light is way to dim and not much brighter the the day time driving lights. When comparing this model car to others side by side on low beam this model is less than half as bright as the other models on low beams. Cadillac and the local dealer say nothing can be done for improvement. This is a major safety issue.

- Fort Wayne, IN, USA

The contact owns a 2014 Cadillac Srx. On several occasions, while driving at undisclosed speeds, the automatic transmission was downshifted and the vehicle came to an abrupt stop. The contact also stated that there was a hesitation occasionally when the accelerator pedal was depressed. The vehicle was taken to shirey Cadillac (10125 S cicero ave, oak lawn, il 60453, (800) 338-4553) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact also stated that the Cadillac cue system, which controls the heating, air conditioning, defroster, radio, navigation, cruise control, and telephone service, was also inoperable. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 120,000.

- Chicago, IL, USA

Cadillac cue not responding to touch and also going black

- Lexington, KY, USA

The contact owns a 2014 Cadillac Srx. The contact stated that while driving at less than 5 mph and attempting to park, there was smoke and massive flames erupting from underneath the passenger's side hood. The fire department extinguished the fire. The contact did not disclose if a police report was filed or not. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 18,200. Updated 4/13/15

- Harrisburg, PA, USA