This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The roof panel that was only attached with adhesive has detached from the frame of the car. This has also caused the retractable convertible top to stop working. I have read about the roof of many of these cars flying off while driving down the road. It is only a matter of time before this poor defect causes serious injury and/ or significant property damage. I called cadillac customer service and they refused to offer any help. I recently spoke to a local body shop about getting it repaired and the estimate was upward of 1000 dollars
I purchased a pre-owned 2004 Xlr from the dealership the car store in riverside. Upon storing it in my garage, I found the next morning an overwhelming gasoline smell. Upon taking it to my local GM dealer for inspection, I was told that the issue was no longer covered by extended protection by Cadillac as it ended after a 10 year period in January of 2014. This is a known defect with the design of the fuel tank system and is not a recall item which is extraordinarily dangerous and should be dealt with at not cost to the owner of the vehicle since it is a design flaw and not at fault of the owner.
- Hesperia, CA, USA
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- Victor, ID, USA