This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall I have had so far was with the ignition switch and that took the dealership over one month to repair. After my car was repaired and apparently rekeyed I am locked out of my car, the key will not unlock my car door. I called the GM roadside assistance, with hopes of assistance. They inform me they will be a $59.95 fee to unlock my car and they accept all major credit cards. I explained to them this was not my error it as a result of the ignition recall they stood firm of their fee and suggested I call the local authorities. When I contacted GM about the recall I had shared with them I was having power steering issues. While I am driving my car my power steering goes out and it becomes hard to steer as well the is a display on the dashboard "power steering". on several occasions on the street, freeway and while turning into a parking space. I then became aware of a recall on HHR power steering, however they say it not with my vehicle.later I read an article stating that jeff boyer was offering a lifetime warranty on the vehicles that have not been recalled.GM also said 309,160 non-turbocharged Chevrolet Hhrs from the 2006-2008 model years model year that are not subject to these recalls will be given lifetime warranties for replacement of the electronic power steering motor. So then when I call the 800 number to find out how I may have this power steering issue addressed with my district advisor he shares with me there has been no statement made that he is aware of I feel unsafe driving in this vehicle and with the round around and non assistance I am getting from GM I am not sure I ever will. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This is in regard to recall # 14V-047. About 3 months after I bought this car, I lost battery power. Over the next 6 monthe or so I lost the battery 3 more times the last time at a gas station. I got a start from aaa emergency serv- ice who checked the attery and said it wold not charge. So, I had to buy a new battery, since it is not a standard battery I had to look for a battery in several local cities, it was after hours. The following week my power steering died. A local mechanic repaired it, a relay or fuse problem this happened a second time and now I really got worried. I got the recall notice from Chevrolet detroit and called princeton, NJ. Chevrolet. I was told a apart had to be ordered and would take a few weeks. Two weeks later, I called pinceton Chevrolet, no part, yet. Finally, today I called them a third time and spoke to jack their warranty mgr. No part yet. Then I called chev detroit and spoke to"tisa ?". she mollified me by telling me I could get a loner until my car was repaired. I tried to call princeton chev again but the line was busy for over an hour.I feel like I am getting the old run around.they expect me to give up..I won't and I'll make phone calls untill I get satisfaction..
Non of what you've listed above, apply.. I'm upset about how long this process has taken.. I understand that this has been held back since 2007 and GM was aware of their own wrong doing! but I called to set up an appointment locally and they tell me that the parts are still on order.. I cant afford a rental! now people including myself are operating on fear.. my airbag light blinks off and on from time to time. The key at times want turn in the ignition!! I like this car, but no longer., why doesn't GM offer loaner cars to us all until they fix the issue that they caused... scared of dyeing in raleigh, nc.
The contact owns a 2007 Chevrolet HHR. The contact stated that the key would become loose in the ignition. The contact had also received notification of NHTSA campaign numbers: 14V047000 (air bags, electrical system) and 14V171000 (electrical system) however, the dealer stated that the part was not going to become available for a minimum of 3-4 weeks. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 62,000.
- Chicago, IL, USA
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2007 Chevrolet HHR. Consumer writes in regards to vehicle ignition defect. The consumer was appalled to recently learn, that the ignition defect was known for years. He stated he was not warned or encouraged to take corrective action to lessen the impact of the defect.
Vehicle was sitting while running my husbands knee bumped the key fob and the ignition switched to off. I checked and found there is very little resistance to the key turning off.
The contact owns a 2007 Chevrolet HHR. The contact received notification of NHTSA campaign id numbers: 14V047000 (air bags, electrical system) and 14V171000 (electrical system), however the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
2007 Chevrolet HHR. Consumer writes in regards to a defective part installed in vehicle. The consumer was upset over the recent recall, and cover-up by GM.
2007 Chevrolet HHR. Consumer writes in regards to ignition switch recall notice and during accident air bag malfunction. The consumer stated she rear ended. She was hit so hard, the other vehicle's license plate, left an imprint in her bumper. The air bags did not deploy. Shortly after, the power steering would go out. The vehicle was taken to a repair shop, where a part was replaced. However, the steering issued returned, while driving, the steering wheel started moving back and forth, and she was unable to control it, and consequently, the vehicle flipped over.
The contact owns a 2007 Chevrolet HHR. The contact stated that while traveling various speeds, the steering wheel became difficult to turn. The contact also mentioned that the headlights and instrumental panel lights intermittently failed and the vehicle erroneously accelerated. The vehicle was taken to the dealer who was not able to diagnose the failures. The manufacturer was notified of the failures. The approximate failure mileage was 30,000.
2007 Chevrolet HHR. Consumer writes in regards to ignition switch problems. The consumer stated when she arrived at her place of business, she could not turn the ignition off. She was forced to drive to the local dealership for a diagnosis. According to the invoice, the ignition lock cylinder and shifter were replaced. The consumer S seeking reimbursement, of in light of the widely publicized recall.
2007 Chevrolet HHR. Consumer writes in regards to ignition switch recall notice and air bag malfunction. The consumer stated he was involved in an accident last year and the air bags did not deploy. The consumer stated he was rear ended and he was hit so hard, that his head hit the steering wheel.
I have a 2007 Chevy HHR. I've had the fuel pump replaced. But not many others. Until now there is a chime and the power steering indicator on the dash comes on and the power steering assist goes off. At first it was once in awhile. Now I can drive 30 seconds to 10 min and the power assist goes out. I restart and it comes back for a moment or so. All the way to work no power steering assist. On the way home it worked fine. I can't find any pattern to it. Key in the ignition only as stated in the recall notice I received about the power steering going out. Everything on the key chain it seems to work more often than not. I have contacted a Chevy dealership and Chevy. But since my VIN is not on the power steering recall I will have to pay for it out of pocket. Which I do not have the money after I did my taxes. This is obviously an issue and needs to be fixed. I found a notice on the GM website that listed the 2006-2007 HHR to have lifetime warranty on the power steering. But since there is no recall on it I am out of luck. I sent the article to the Chevy dealership and they won't do anything because the VIN isn't listed. As far as I am concerned this should be covered. Far too many people have had this issue fo it not to be covered to some extent.
2007 Chevrolet HHR. Consumer writes in regards to ignition switch recall notice and power steering problems. The consumer stated he had three accidents. The first accident, he hit a light pole and damaged the right side of the vehicle, the second accident, he hit a tree and the third accident, someone backed into him. The consumer stated the air bag did not deploy, in any of the accidents. The consumer felt he lost power steering in the first two accidents. Since December 2010, the steering light would illuminate. Also, the consumer experienced problems with the shifter as the vehicle was difficult to shift when first starting out; it was difficult to shift from park to drive. Updated 07/03/14 updated 08/07/14
In Aug of 2010 I replaced the ignition switch cylinder. The key was stuck in the ignition and I could not remove it without replacing. In Jan 2012 power steering went out and key in ignition again I took to GM dealer on a recall notice, but apparently not my VIN so I had to pay $320 out of pocket to fix. 4-2014 my power steering has been out multiple times usually can repair by replacing the fuse. But this time I have been driving for 4 months without power steering and replacing fuse does not fix. Waiting on parts for recall but none available yet. Also my inside passenger door handle broke 1 yr ago and cannot open door from the inside. I have know that this has happened in at least 4 other HHR owners cars also.
On March 27, 2014, while driving at the speed of 45mph, the steering wheel became hard to turn. This is the third time of this particular incident. The first incident happened around November 2013. Each time the vehicle was taken to a Chevrolet dealer to be fixed. Now I have noticed the coolant temperature displaying under the mileage panel of 95 to 200 degrees.
2007 Chevrolet HHR. Consumer writes in regards to power steering, ignition switch and door handle problems. The consumer also stated, she experienced brake problems and the windows were leaking, also there were electrical and fuse problems. The door handles snapped off in the consumers hands.
The contact owns a 2007 Chevrolet HHR. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 14V047000 (air bags, electrical system), but was made aware that the parts were not available. As a result, the recall repairs were unable to be performed on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
I am the one owner of this car. Since day one nothing but problems. Air bag lights on dash illuminated, driver and passenger, warning have remained on no matter if your buckled in or not. It is supposed to signal if not buckled in, I have only heard it do this twice in the past seven years. I wear my seatbelt 99.99% of the time but have to tell my husband to put his on, I wish it would beep or do what is supposed to so I wouldn't have to beep. We took to dealer at about 1000 miles and was told " not to worry about it " when seatbelts are engaged the airbag warning signals on dash and center console still will be flashing. Airbag warnings never turn off ! I feel GM should include this in the airbag recall, same parts- we all know.
A D V E R T I S E M E N T S
- Fountain Hills , AZ, USA