This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Paint has continued to chip off the body of the vehicle in large sections. The body shops have commented that they have seen numerous issues involving Chevrolet paint. Chevrolet knows the primer under the paint is defective. Chevrolet has not done anything to correct this issue.
I take good care of my dash, I put a blanket over it and a sun visor to protect it from the sun. Yet, it still managed to get a crack. I believe it might be due to GM using cheap material or over tightening the dash. This had to happen on a very hot day when my truck was parked.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the dashboard was cracked above the passenger side air bag. The contact stated that the air bag and wires were not exposed. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 50,000.
After taking a 780 mile round trip to Missouri from Texas, when filling up I noticed that the paint had peeled off in large chunks at the hood and roof. Has several small areas that the paint is chipping. It looks as if the paint will not adhere to the body anymore.
Paint is peeling on roof. Has been for well over a year. GM dealer said it was from a stone bruise, and I was out of warranty period. Peeling above windshield is from drivers side all the way to passenger's side. Hood is now starting to peel.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the dashboard cracked at the location of the passenger side air bag without warning. The vehicle was taken to the dealer who stated that the warranty expired and nothing could be done. The manufacturer stated that the failure would be investigated. The failure mileage was approximately 83,000. Updated 07/11/17
The dash cracked and getting worse on this $40,000 truck.this is a very common defect from my internet search.it only has 70,000 miles, the sun cracked it and the electrical system could be effected later.rediculous, never had a newer model crack like this, very cheap!the vehicle was stationary I think when wife spotted it.they should fix this mess.
I went to open my drivers side door inside and the handle snapped off in my hand, I called my dealer and was told they would not cover this under my warranty, I took my truck to a body shop where the owner told me I would have to purchase the whole interior door panel of a list price of 430 dollars, he called a GM dealer to order the panel, and we were both told that this is a very common problem with this truck it is a defect in the manufacturing, and he told me to contact GM and they would help me out with this issue, I did E-mail Chevrolet, and on 12-31-2016, received a phone call from a very nice woman who told me I am covered under my extended warranty that I purchase for this repair, and that I would be hearing back from them on 1-3-2016, well I sure did hear back only instead of a reputable honest and caring company, that actually cares about the customer and would like to see the customer actually want to purchase more GM products, I got the goon squad, hired thugs, who job it is to try and deny all legitimate claims, is it GM policy to tell a customer they are covered, and then only to have some idiot to try and take that away "??, this genius tries to tell me because a non GM shop made the repair, they will not cover the warranty, well genius !!! how can I take it to the dealer when they said no!!!, and I am a reasonable man, who would like to keep purchasing GM products, well sirs give me a reason that I would want to, and I am not asking for the cost of the labor, I am asking for the cost of a defected door handle panel, that I have read numerous complaints about on line, please google problems with this truck, I am waitin to hear back from you, thank you for your time, and I am hoping you will do the right thing "
Bought truck used with 22000 miles on it and went to check spare tire area and found the frame had a lot of rust where the undercoat had pealed off. Went to dealer and they said it would cost them about $1000 to repair and would cost me $350 due to the warranty was past the 3 years.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the dashboard was fractured in several positions, including over the front passenger side air bag. In the event of a crash, the air bag would not function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
The dash has cracked where the passenger air bag cover. It appears that if the air bag were to deploy the dash could fracture further and cause bodily harm.
On 7/14 am I had the Chevrolet dealer put 2 new tires and had an alignment done. We left on trip later that day and in a heavy rain storn near jacksonville, ar, without any warning the truck spun out of control on hwy 167S due to severe hydroplaning. The next day I looked at the tires and they were not the same tires as on the rear or as specified by GM. They should have been P245 and they were MS245. I recall when I first looked at the truck when we picked up at the Chevrolet garage that they did not look "new". they were dusty and dirty and did not have the "new tire stipling" that I have seen on other new tires that I have purchased. I later found out by Goodyear that the tires should have been put on the rear of the vehicle. I have done a lot of driving in snow and rain and when I notice hydroplaning, I slow down. But in this accident there was no warning. When I first called the checrolet dealer they said that 245 euro tires were put on my truck and they were better than the P245 tires and to contact there lawyer. I think the tires they put on that they sold as new, were taken off of another vehicle and put on my truck. I asked them if they would show me the order, bill of lading, and packing slip ane again they referred me to their lawyer.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that the engine mounts and frame were severely rusted. The bolts and nuts in the frame were also corroded and could not be removed. Additionally, all of the undercoating fractured from the vehicle. The vehicle was taken to the dealer where the abnormal and extensive amount of corrosion to the frame and undercarriage areas were confirmed. The dealer informed the contact that they would remove all of the rust and corrosion and apply a new undercoating. The failure mileage was 500.
Dash has cracked above passenger side airbag. This has caused safety concerns such as the possibility of the air bag deploying or pieces of the dash coming out and injuring someone if it was to deploy in an accident. I purchased this vehicle used and have only had it about 5 months.
Purchased vehicle with 9000 miles on it July of 2014. Within the last few months found that the frame wax is peeling resulting in the frame rusting. Dealers are advising because of mileage (40K) not their issue
I have a safety issue that I'm not sure what steps I should take in resolving this. Here's what had happen: Last Sunday 6-21-15, my husband and I was working in the garden and we heard a loud pop, approx. 30 feet from us was my truck and the passenger back window bowed out with breakage of glass.we were in shock! nothing was around the truck, birds, people, etc.. I took pictures before we did anything. I searched on the web and found this is a common problem (different types of vehicles). I would like to see if there is a investigation or recall on a situation like this. It concerns me because if I had been driving, my passengers (grand child) this would have been a dangerous situation plus the intense sound would had caused an accident. I'm not sure who would be responsible for this? could you please send me some feed back on what I can and can not do in resolving this. Thank you in advance. Sincerely, a concern citizen
A D V E R T I S E M E N T S
- Frisco, TX, USA