This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"check engine" light turned on while driving on the expressway. I pulled off the exit ramp and came to a red light. When it turned green, I stepped on the gas and there was little to no power. I pulled into the closest parking lot and turned the vehicle off for a few minutes. Turned it on again and the check engine light was still on. I put the truck in reverse and the power was back to normal. I put it in drive and pulled up to the stop sign without incident. Upon making a right turn, I noticed the rpms were unusually high and the transmission was not shifting higher than maybe 2nd gear. I pulled into the closest parking lot again and called Chevrolet tow services and the dealer who sold me the truck as new with 450 miles on the odometer.
The contact owns a 2014 Chevrolet Silverado. The contact stated that while driving at 85 mph, the shift lever shifted independently from high to low gear. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 8,685.
We purchased this 2014 Chevy Silverado crew cab in January of 2014 it was driven by the general manager of the local Chevy dealership it had approximately 3500 miles on it, the issues started as soon we got it home 1)the alarm went off while sitting in our drive way (no one around it daylight) 2)the head lights went out while driving it at night 3)the speaker would crackle when you open the doors 4)the doors would not unlock when vehicle was put in park 5) noise from the transmission but the dealership called it normal 6)transmission would shift with a thud sometimes dealership said transmission had to learn our driving habits 7)horn would start off strong then die to a muffle 8)film on the inside of the windshield and the smell of coolant inside the vehicle but the dealership says it can't duplicate the problem but can see the film on the windshield 8)4 wheel drive was making a rumbling noise the bearing has to be shipped from GM because the part is not available yet 9 )the heated seats quit heating 10) the doors could not be unlocked from inside the vehicle I had to use the remote entry to get in the person inside the vehicle could not get the doors to unlock 11)the turn signals quit working the sockets had to be replaced 12) I am sure I forgot something but this is the list of issues that I could remember. We have contacted GM directly but they are pretty much worthless at this point no one has died yet that I know of and until then GM will not take ownership of these issues [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I backed my truck out of the garage and parked in the driveway. I put in park and had my keys in my hand. I went to walk back inside the house when I turned around and saw my truck rolling down the driveway. I stopped it and pulled back up in the driveway and put in park again just for it roll back down the driveway. After I couple times of repeating this the transmission finally engaged into park.
The contact owns a 2014 Chevrolet Silverado. The contact stated that after parking and exiting the vehicle, the vehicle rolled down a hill and crashed into a tree. The air bags failed to deploy. After inspecting the vehicle, the contact noticed that the gear shifted from park to neutral independently. The contact was aware of NHTSA campaign number: 14V374000 (power train) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
- Clayton, GA, USA
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Backed my truck down a boat ramp. Put my truck in park while applying parking brake truck rolled back into water. When pulled out I noticed my truck was back in park. I believe truck jumped out of gear.
Truck was took to GM shop for vibration in power train replaced rear propeller shaft. I drove truck 60 miles home same vibration took back to shop. Took inst. Tec. And transmission tec. For ride both said yes you have a vibration and a hard up and down shift at 20 to 30 mph. Nothing done at this time called shop foreman and he said would get field engineer involved not heard from them since. Filed a complaint with GM case # 71-1359113487 have not herd from them. Vibration has got worse it will vibrate at any constant speed from 0 to 60 along with a rumbling sound plus the hard down and up shift. 7117 miles on truck now I feel it is getting unsafe to drive. For if it locks up going down the road at 60 mph in heavy traffic what is going to happen am I going to keep it under control.
While sitting at a traffic light while removing foot from brake pedal vehicle jump forward (as being rear ended) at other times at low speeds while parking vehicle lunges forward. Vehicle acts like transmission is slipping then lunges forward. Took vehicle to dealership and they reported that problems are a normal and are a normal characteristic of vehicle operating as designed. Dealership then gave me a list of service bulletins of past issues that were not part of my original complaint. Vehicle problems started with less than 800 miles now has 1800. Vehicle problem is intermittent.
1.average gas mileage between 10 to 12mpg on freeway which is nowhere near what was shown on the sticker. 2.radio not working/locks up, constant system errors, and display screen going black or green at random. 3.mylink system not working correctly, won't take voice commands & shows error messages on screen. The computer will completely lock up & become unresponsive until restart. 4.navigation system screen turns solid grey & locks up at random. 5.backup camera is coming on & the screen then turns black while at freeway speeds in drive, shows error messages. 6.lane departure system not working/detecting drivers side lines on road when crossed. 7.driver and passenger's front seats feel loose at mounting brackets while driving (rocks back and forth). 8.heated/cooled seats not cooling. 9.transmission not shifting correctly, misses gears on acceleration; constant slips & clunks' from powertrain while at road speed. 10.transmission/torque converter won't disengage from engine properly when braking & pushes the truck under engine power, to a stop at random times. The ECM/tcm is having communication errors or problems causing hazardous conditions to present themselves at random unpredictable intervals to drivers. 11.engine misses/stalls when making sharp turns at random: Fails to accelerate when merging into oncoming freeway traffic or turning out of parking lots. Again, the ECM/tcm is having some sort of software communication error which is causing hazardous conditions to present themselves at random unpredictable intervals to drivers. Freeway merging with oncoming traffic or out of a parking lot into oncoming traffic without the ability to accelerate the vehicle is an extremely hazardous condition not only to the passengers of the unresponsive vehicle but to the passengers/drivers in the oncoming traffic. -truck just bought back by GM at our loss.
I started hearing some ticking. And no big deal the next day the motor just vibrated and them stopped accelerating, started rattling. Freaked me out big time, I've only had the vehicle for about 2 months. I'm no mechanic, but this ain't normal. I fear the worst.
I was on my way home from work and traveling between 70-75. The engine began to feel rough. The check engine light was blinking and the traction control light was on. I exited the freeway and called the dealership. They said that it was safe to drive it to them. The engine idled roughly as if it wasn't getting air or gas and would die. As I drove to the dealership it shifted roughly, would only go 55, was shaking violently, and had significant loss of power. The technician said the code was for a miss fire on plug 6. they checked to see if the plug or wires had become loose. They thought it was a valve spring and later decided it was a bent push rod and have disassembled the head to inspect further. They are contacting the engineering dept. At GM to find out what would cause this issue. This is our second truck this year. Our first was a 2014 Silverado 1500 2X4, purchased in may w/ 4000 miles, rolled down a hill on July 26th and crashed into another car while unoccupied, locked and in park. GM was "unable to find anything wrong", and closed our case. The dealership was very helpful and this is our replacement truck. We took a loss but upgraded to the 4X4 because they had already been covered in the recall of June 27, 2014 "in effected vehicles, an electrical signal short may cause the transfer case to shift to neutral with out the driver's input." We haven't even made our first payment.
The vehicle was purchased on August 27th 2014 and had a bad vibration on the drive home. It has a wobble sensation at 35-45 mph felt strongest at 43 mph that feels like it has a bent wheel but it doesnt. When you get to 65-70 mph there is a strong vibration from the truck felt strongest at 68 mph and it only occurs on smooth level roads and even changing lanes does not change the vibration at all so it is not related to the road conditions other then being flat and smooth. The dealer has made five unsuccessful attempts to fix it already and cannot find the problem and cannot fix the problem and has refused to try to fix it anymore. After researching this issue I have found that one out of five GM trucks (Chevy & GMC) have this same issue even though there are not many people reporting this yet. Do not buy or let anyone you know buy a Chevy & GMC truck in the 2014 or 2015 years, 1 in 5 are lemons the vibrations are so bad that it will make you car sick after a few miles and can aggravate existing conditions such as people with back issues. This problem also greatly reduces the trade-in or resale value of the vehicle and will make selling it yourself very problematic if not impossible. If you look on youtube you will see people are starting to post some videos to show this vibration problem.
The contact owns a 2014 Chevrolet Silverado. While driving approximately 30 mph, the vehicle failed to change gears properly. The dealer stated that the failure was normal. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,400.
Bought a brand new 2014 Chevy Silverado 1500. Rear end shakes badly at highway speeds. Feels unsafe. Dealer unable to effectively diagnose and correct. Problem started first day of ownership approx. 10 miles on truck. Problem still uncorrected and have 2400 miles on truck. ( 2 months ).
This truck was purchased at 8 pm on 9/22/2014. When driving on 9/25/2014, the truck vibrated as though I was driving over rumble strips at approximately 40 mph, 55-75 mph. In hi-2 mode in drive, the transmission did not shift smoothly, shifting with a mild clunk at lower gears. We called the dealership and described the issues to a service person and made an appointment to bring the truck in for service on 9/29/2014. The dealer stated that the problems were probably due to alignment issues. On 9/28/2014, I drove the truck and experienced the same shifting and vibration issues. I pulled off the freeway near my destination and stopped at a light. When I attempted to accelerate from the stop, the truck would not move and "revved". it had switched into neutral without any input from me. The transmission shift lever still indicated that I was in drive mode. I drifted into the intersection, unable to get the truck to move. I was able to shift into park, then neutral, and then drive. The truck began to drive and then I felt a strong "thunk" that felt as though I had been rear-ended by a car going at least 25 mph. The truck then drove normally for approximately 150 feet. I had to stop at the light on the other side of the underpass and the same thing happened again, leaving me drifting into an intersection. I was again able to get the truck going after a minute or so, with the same strong "thunk". I called onstar to have the truck towed to the dealership because it is unsafe to drive. On the four other days that we have owned this truck, it was driven only a few miles each day, at low speeds. I am extremely concerned. The truck is unsafe to drive and has less than 300 miles on it. Additionally, some of the issues I have experienced are similar to those addressed by a recall, but this truck's VIN is not listed in the recall.
Backlash was not setup properly from the factory. I had a loud whining noise from the rear end while cruising around 55 mph. I have had the truck in 4 separate times to fix it. First visit to a dealership refused to work on it. The second dealership replaced the ring and pinion and the axle bearings. This resolved the problem at the original speed but a new sound developed while decelerating from 50 and down to 40. Took the truck back in again and replaced the bearings again. Noise seemed fixed after this fix but the longer I drive it the noise is coming back again at 55 mph. Dealer refused to work on it again saying that its not loud enough to replace the axle but if it gets louder they will replace the axle. Spoke to the dealer where I bought it from and the service manager said this is the 3rd 2014 truck that the bearings and ring/pinion gears had to be replaced with very low miles and with improper backlash setup from the factory. I have a 2014 silver ado with the 5.3L V8, 3.42 limited slip rear end, 2 wheel drive. I have looked into lemon law for the truck but now the dealer is saying that its not loud enough to justify fixing it again.
This truck has a vibration at different speeds. I was told by dealer that they are having a problem with 2014 Chevy trucks with the 6 cylinders. The dealer said they are waiting on a fix from General Motors. The 8 cylinders are not having this problem. Is General Motors aware of this?
Since I purchased this vehicle is has had a vibration from 5-20, 40-50, and 68-78. It has been in the service department 4 times for this problem alone with no resolution. General Motors understands their is an issue with this model truck but does not have a solution. The vibration is felt in the seat, the gas pedal, the steering wheel and the rest of the truck. Tires were indexed, rotated, and balanced, along with the drive line specifications inspected and were found within normal limits even thought vibration persists. Other issues I have had were the exhaust squeaking noises when transferring from V8/V4 mode, in which the entire exhaust system was replaced, water leaking from the sunroof and windshield, frame coating peeling off causing the frame to rust, the seat frame shifting, moving and clicking when turning the vehicle, hd radio loses signal intermittently, radio and HVAC knobs were not lit, headlights were misaligned from the factory, and 4 other recalls such as, overheated exhaust components, unwanted transfer case shift to neutral, peek in odometer display incorrect, and transmission oil cooler connections possibly being bad. This vehicle currently has 6500 miles and has been in the service department a total of 30 days so far.
The contact rented a 2014 Chevrolet Silverado. While in the park position, the vehicle rolled backwards and knocked down the contact. A police report was filed and injuries were sustained. Medical attention was received. The vehicle was returned to the rental office. The manufacturer was not made aware of the failure. The VIN was unavailable. The failure mileage was 1,000.
A D V E R T I S E M E N T S
- Port Orange, FL, USA