This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sliding Back window of 2019 and newer GMC pickups are experiencing issues with defects on the plastic connecting to the back window. They are cracking and allowing water to enter vehicle and down to carpet possibly creating mold. They have fixed mine one time already and the fix lasted for a little over 2 years. and just my truck was in the shop again for over a week and it-??s the same issue. Advising they will not cover it under extended warranty. The is a health concern and GMC knows about it and will not do anything to rectify the problem
This 2019 Silverado pickup truck lurched forward on 2 different occasions. The first time it lurched forward, it was in a parking lot and no damage was done to the truck or any other vehicle. The second time our 2019 Silverado pickup truck lurched forward I was turning around at a farm. The truck hit a wooden building on the farm and did damage to it and our truck did damage the front end of the truck to the tune of $3,474. If someone was in front of the truck, they would have been killed or seriously injured. We have been very careful with the truck ever since. We could pull it into our garage and it could lurch forward and go through the garage wall.
Rear defrost is causing a loud hissing/arcing sound. After leaving the defrost on for a short period of time, I could see smoke forming near the bottom left corner of the window. This is concerning because defrost is turned on automatically when the truck is started and it is cold outside. I see that many other people have reported the same issue on their 2019 Silverado 1500 when reading in the GM forum. In many reported cases, it will either catch on fire or completely shatter the window. I was told by my dealer that since my truck is outside of warranty, they would not cover the repair. This should be a safety recall covered outside of warranty period. GM has yet to announce a safety recall on this issue.
My rear window was leaking and repaired by the dealer in 2020. Then in November of 2023 I noticed the water again in the cab I noticed stains and mold in the cab the vehicle now had 42,000 miles the dealer said the truck was out of warranty so I would have to pay out of pocket or make an insurance claim. This is a health and safety concern if the window sealant can crack it can potentially pop out if the windows are open at higher speeds due to the pressure in the cab. Also General Motors does not want to acknowledge or accept full responsibility for the window or the mold and water damage!
Truck developed leak in rear window area, which will create mold in the vehicle, making it unsafe to be in. Took it into Chevrolet dealer and told it was third brake light leak a known issue with a TSB. First told will need window replaced also, but then they changed to the reseal window (see quote attached). They "repaired" the leak, then same day it was still leaking. I returned to dealer (same day); now told I need to replace window as per a TSB! Another $1K cost to me. GM knows about this problem but is placing the cost on the customer. These trucks are not safe to be in, if mold develops.
- Hanover, MA, USA
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The rear sliding window structure is faulty and this is well documented through complaints. The structure surrounding the rear sliding window is not strong enough to stand normal wear and tear. This is documented in [XXX]. The supplier produced poor quality material. Was it the suppliers fault or GM's specifications? The water leakage can cause damage to the rear seat and floor board which can cause mold and mildew to form, causing a health issue. This happened to this vehicle. Because of this known problem which GM gets away with the consumer has to foot the bill. The dealership has to send this truck out to get fixed and the cost is around $900. Though the mold and mildew is not enough for a recall since it is not a safety issue. It does become a safety issue when the water interacts with the electrical system and causes it to short out and cause smoke. This happened to my son's 2019 Silverado Z71. The safety issue is when a child is strapped in their car seat in the back seat and this happens. Which happened in this instance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Monday, [XXX] my husband was driving his 2019 Chevy Trail Boss (VIN [XXX] ) home from work and a warning light came on the dash indicating -??low oil pressure, turn engine off.-?? He pulled off the road immediately to turn the truck off and then realized that there was oil pouring out from the truck and which had covered the entire underside and sides of the vehicle. After having the truck towed to the local dealership we were notified that the issue was related to the oil cooler lines detaching causing the oil leak. The recommended fix was replacement of the lines and fresh oil. We proceeded with the service and thankfully there was no apparent damage to the engine at this time. The dealership acknowledged that this was a common problem with this truck. We paid $1,307.13 for the completion of this work, completed by Urka Auto Center in Ludington, MI. Unfortunately, after doing some research it has come to our attention that the detachment of the oil cooler lines is a very common problem amongst 2019 Chevy and GMC trucks and have located service bulletin (GMC TSB [XXX]) that identifies this as an issue for a select group of vehicles. It is very concerning that this has never been identified as a recall and it-??s obvious that this issue affects many more trucks than those identified in the service bulletin. Similar issues also noted in Customer Satisfaction Program documents ([XXX] and [XXX]). We live in Michigan and, as happens in Michigan during winter, we-??ve been experiencing snow and cold temps. It seems that in our research the colder temps put these oil cooler lines at an even greater risk of failure. The detachment of the oil coolant lines seems to be much more wide-spread than what has been acknowledged in the referenced documents. This parts failure has potential to severely damage the vehicle's engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving for an hour when the truck was dinging and it told me to turn off engine no pressure with oil coolant I pulled into a customer-??s driveway and all the oil in the truck was all over the customer-??s blacktop called Chevy they knew nothing about problem and said no recall and was not covered with 42000 miles on truck had it towed and repaired by my local mechanic who also questioned Chevy and got the same response
Back up camera fails, and a collision follows. The camera keeps flickering and going black all the time. I ask the dealer and was told that if the factory warranty expired, nothing they can do. Also the infotainment system is failing, turn off then on, or freeze if temperature is cold. Same answer from dealer
My purge pump has gone out 3 times. I do not overfill my tank. They have also stated it is due to no lid on the gas tank but this truck is designed without a lid for the tank. The catalytic converter has now gone bad per the dealership. The truck only has 121000 miles on it. I should not be having these kinds of problems. I wanted to report these since the truck is not that old so this may be an issue with others. Since I purchased the truck it has jumped at take off and no one can explain this. The dealer ship also give different answers for things and does not seem to know what could be wrong.
Not really a safety concern but the backup camera worked for about a year, then got foggy during wet weather and completely useless in winter here in Anchorage, it was still foggy the following summer and then it went completely off and the following message appeared on the screen: service rear vision system. Of course it-??s out of warranty now. I just think they should last more than a year or two in fact I-??m still paying for my truck and a good feature that is really unimpressive. Thanks for your time.
Truck does not recognize shifter position of park, will not turn off properly. No wat to tell if transmission is safely in park. Does this about 50 percent of the time. This has to be a safety issue. A dealer in Arizona says that on model of the Chevy Silverado it is a regular issue. I would think this should be a safety recall item.
Water leaking from the rear windshield into the vehicle. Large amounts of water into the housing for the rear seatbelts, which is concerning for damage to the seatbelts. There are concerns for mold and electrical issues as well. This is a known issue from Chevrolet and needs to be addressed.
The rear windows leak because of a faulty window seal. This is a widespread issue that some people don-??t even notice until truck is out of warranty and dealers want $700-$1000 to fix. The issues causes water to enter the cab, mine had water going into seatbelt areas that could damage mechanisms inside and cause seatbelts to not operate properly in a crash. As well as cause mold and other issues inside the cab. The company knows of the issue and has made a bulletin for how to fix. This needs to be a recall as it is affecting most trucks. Customers should not have to pay for this fix. This is a factory defect in materials used. Whatever they used to seal the window, cracks and alloys water in. I don-??t know how long this has been leaking but probably well before warranty ran out I just now noticed it because truck usually stayed dry. Only noticed because the headliner was wet and water was dripping from seatbelt area. I only have 26000 miles on a 2019
The touch screen controller is constantly going haywire. It-??s very distracting while operating the vehicle. The screen will switch from maps that you are following by itself to the radio, home page or just freeze. The radio can-??t be controlled, the Wi-Fi and satellite systems switch on and off at random. There-??s many complaints listed on the internet about the issue. GM wants $675 to replace the system on a 4 year old vehicle.
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
In November of 2021, There was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with GM bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with GM bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to Chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
A D V E R T I S E M E N T S
- Luling, LA, USA