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really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
30,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 1500 Hybrid seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Silverado 1500 Hybrid Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #33

Apr 112016

Silverado 1500 Hybrid

  • 89,000 miles


Dashboard crack next to airbag and over instrument panel. I am concerned that in a wreck where the airbag deploys the dash will become a deadly projectile. I was sitting still when the cracks ocurred.

- Hartford, KY, USA

problem #32

Jun 062016

Silverado 1500 Hybrid

  • 70,000 miles
The contact owns a 2011 Chevrolet Silverado 1500. While driving 45 mph, the contact crashed into a tree. The seat belt failed to retract without warning and the air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. The VIN was unavailable.

- Alexander, AR, USA

problem #31

Jul 152015

Silverado 1500 Hybrid

  • 38,000 miles
Cracking plastic dash on upper left corner of passenger side air bag. Seems thousands of other people have same issue.

- Madison, MS, USA

problem #30

May 082016

Silverado 1500 Hybrid

  • miles


I own a 2011 check Silverado I clean my truck regularly an take good care of it I have less then 50,000 miles on it. I found a crack in my dash running from the corner of my passage airbag. I feel that it's a big safety hazard considering if someone crashes into me and the airbag deploys jagged chunks of dash could possibly impale myself or my pregnant wife. I did some research an seen that thousands of Chevy models are having the same issue because of manufactorer negligence an I feel that this is enough of a safety hazard to where something needs to be done about this.

- Fayetteville, NC, USA

problem #29

Dec 212015

Silverado 1500 Hybrid

  • 31,275 miles
Dash cracked from passenger air bag cover to windshield vent. One day there was no crack then I noticed the crack. Nothing was dropped onto or banged against air bag cover.

- Wilmington, NC, USA

problem #28

Oct 132015

Silverado 1500 Hybrid

  • 120,000 miles
My 2011 Silverado dash is cracking in several place and im only the second owner of the truck. I feel sharp piece of plastic could become hazarders during a crash.

- Iola, KS, USA

problem #27

Apr 092015

Silverado 1500 Hybrid

  • miles


Dash is cracking by the passenger airbag cover and I wory that it may become shrapnel if the airbag deploys.

- Bryan, TX, USA

problem #26

Apr 092016

Silverado 1500 Hybrid

  • 70,000 miles
The dashboard has cracked at the top left of the passenger side airbag. This was noticed the other day while driving. Vehicle is very well cared for.

- Clarksville, TN, USA

problem #25

Apr 042016

Silverado 1500 Hybrid

  • miles
The dashboard is broken at the upper left corner of the air bag housing on the passenger side.

- Cary, NC, USA

problem #24

Jun 162015

Silverado 1500 Hybrid

  • miles
On both the passenger and drivers side, the dashboard is cracked. On the passenger side the crack is located near the airbag and in the middle on the drivers side near the hump.

- Raleigh, NC, USA

problem #23

Feb 072016

Silverado 1500 Hybrid 4WD 8-cyl

  • Automatic transmission
  • 86,000 miles


The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the stitching on the front driver side seat was rotted and caused the air bag in the seat to bulge out without warning. The vehicle was taken to the dealer where it was diagnosed that the seat cover needed to be replaced. The vehicle was not repaired. The contact mentioned that the technician informed that the vehicle should not be driven due to the air bag possibly deploying independently. The manufacturer was notified of the failure. The failure mileage was 86,000. Updated 06/15/16 updated 06/20/16.

- Holden, WV, USA

problem #22

Nov 172014

Silverado 1500 Hybrid

  • 44,000 miles
2011 Chevy Silverado lt with a cracked dash on the drivers side and by the airbag. Always have a sun screen over dash during the day and in the garage when at home.

- Shreveport, LA, USA

problem #21

Jan 272016

Silverado 1500 Hybrid

  • 89,000 miles
Dashboard around passenger airbag is splitting as many other are. In the event of an accident that would cause stress on the dash from abrupt airbag inflation, plastic could become shrapnel and cause serious injury or death.

- Jonesboro, AR, USA

problem #20

Jan 022016

Silverado 1500 Hybrid

  • 52,000 miles
Dash is cracking around airbag and instrument panel causing serious concern about projectiles if airbag were to deploy.

- Sumrall, MS, USA

problem #19

Dec 022015

Silverado 1500 Hybrid

  • 47,000 miles
Myself as well as many others dash's are cracking randomly in our Chevrolet Silverado pickups. Mine is cracked just to the upper left of the passenger airbag. I have reached out to GM and they have acknowledged an issue have offered to pay $590 towards the repair. I am not satisfied with that and there are several other thousand people that have the same issue with the same results or worse. I would really like to see GM be held accountable for this as I believe this is an safety concern with the passenger airbag deploying in an emergency. There is a facebook page with several thousand members dedicated to this matter it is named "07-13 GM cracked dash safety hazard for all trucks"

- Fort Scott, KS, USA

problem #18

Apr 012015

Silverado 1500 Hybrid

  • miles
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues

- Austin, TX, USA

problem #17

Oct 152015

Silverado 1500 Hybrid

  • miles
Dash cracked right above airbag only 40 thousand miles on truck. It's known to be a widespread problem with these vehicles and could cause a safety concern being by airbag

- Asheboro, NC, USA

problem #16

Jul 122015

Silverado 1500 Hybrid

  • 84,000 miles
I was driving down a city road going about 40 mph when the side curtain airbag deployed in my truck. I did not hit or collide with another vehicle or property, and no vehicle collided with me.

- Chula Vista, CA, USA

problem #15

Jul 072015

Silverado 1500 Hybrid

  • 83,825 miles
We has our truck in for repairs 5 weeks prior due to the airbag light coming on. It was repaired but now the light came back on. We brought it back in and now are being told the wires are corroded propbably from moisture (we live in the desert where it does not rain, nor is it exposed to moisture). The airbag has to be replaced and is costing us over $800.

- Victorville, CA, USA

problem #14

Feb 172015

Silverado 1500 Hybrid

  • 47,000 miles
The contact owned a 2011 Chevrolet Silverado 1500. While driving at 45 mph, a vehicle crashed into the rear of the contact's vehicle. The air bags failed to deploy and the air bags deployed message was displayed. The contact sustained back and spine injuries and whiplash that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 47,000. The VIN was unavailable.

- Shelby , NC, USA

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