This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chevrolet Silverado. While driving approximately 10 mph, the contact depressed the brake pedal and the vehicle failed to slow down. He crashed into the trash cans and the vehicle sustained minor damages. There were no injuries. The vehicle was taken to an independent mechanic that stated the failure was related to the rusting of the anti-lock sensor. The vehicle was repaired. Recently, the failure recurred. The authorized dealer advised the contact to pay for a diagnostic test. The contact was concerned of the safety risk involved with this malfunction. The failure mileage was 45,000 and current mileage was 85,000. Updated 07/29/08 the consumer stated the problem was due to a rusty speed sensor and the repair that the dealer performed was only a temporary fix. Updated 08/07/08.
My 1999 Chevy truck was recalled for a faulty speed sensor that caused the ABS to go off when it shouldn't. I took it in for the repair and they cleaned the sensor. Everything was fine. Two weeks ago the same thing started to happen, you get almost to a stop and you all of the sudden loose all your braking power. I pushed the brake pedal with everything I had and nothing. I probably did even more damage to my brake system by pushing so hard trying to stop. I came within about a half an inch from hitting the person in front of me. The same thing has happened other times luckily not with such close calls. Chevy has informed me that since I have put on 30,000 miles since the recall the will not pay for the repair. They also informed me that had I had all my service and repair work there they would have fixed it again for me. This shows me the recall was not about safety for the people who drive their vehicles it is about their bottom line. Period. I have talked to other people that have had the same problem with their Chevy GMC trucks and they didn't even get the recall yet. All it will take is one time for your brakes not to work you roll into and intersection and your whole family gets killed because Chevy is too cheap to stand behind or fix their faulty product.
- Wadsworth, OH, USA
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- East Liverpool, OH, USA