Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,720 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 2500 steering problems

steering problem

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2004 Chevrolet Silverado 2500 Owner Comments

problem #5

Dec 242007

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 76,000 miles


My 2004 Chevy 2500 instrument cluster has issues. On 12-24-07 on a family christmas trip my speedometer stopped working. I received a letter from Chevrolet explaining that they would cover this issue for 7 years or 70,000 miles. It seems to me if they know this is an issue why there is no recall for this. After many days of calls to Chevrolet customer service they tell me that this is not a safety concern and that there would be no recall issued. Now I ask how can this not be a safety concern not knowing the speed you are going" the next issue I have that I also feel is a safety concern is the intermediate steering link. This again has slack and rattles. Once again Chevrolet states this is not a safety concern but how can you say that a part of the steering assy. Is not considered a safety item"

- Bartlett , TN, USA

problem #4

Aug 212007

Silverado 2500

  • miles
Steering yoke has been fix twice would like it fixed dealers aware of the problem but has no answer all that is said to me is we will repack the yoke this is only good for 4 to 5 mouths what should I do.

- Hull, MA, USA

problem #3

Nov 132005

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 39,000 miles
My 2004 Chevrolet Silverado Z71 has a failure in the steering column linkage where it makes a clunking & whining noise, primarily when turning left. This is a safety issue that my mechanic tells me will cause the steering to fail and that almost all of his customers who own late model GM trucks have this failure. My dealer, classic Chevrolet, has also confirmed that this is a very common failure in Chevy trucks. My 2002 Suburban had this same problem and the dealer had to replace it twice before it was repaired properly.

- Colleyville, TX, USA

problem #2

Aug 162006

Silverado 2500 4WD 8-cyl

  • Automatic transmission
  • 7,000 miles
Loose steering components on 3 GM vehicles I own. Dealer replaced once at 7000 miles. Problem occurred again at 14,000 miles. Same problem has occurred on my 2005 Cadillac escalade and 2003 Chevrolet Suburban. Evidenced by loud clunk when driving. Loose steering components could lead to failure. Was told by dealer that he had ordered over 150 of the same components at the time of first replacement. GM refuses to replace components, instead packing with grease as a temporary fix. Problem will be on going until sub-standard parts are replaced.

- Waycross, GA, USA

problem #1

Feb 052004

Silverado 2500 8-cyl

  • Automatic transmission
  • 1,600 miles
Was having trouble with truck pulling from right to left and back. Took back to dealer to check and dealer repair shop said that the front end had not been aligned nor suppossedly the steering column not properly secured.

- St Louis, MO, USA

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