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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
102,172 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 brakes problems

brakes problem

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2002 Chevrolet Silverado 3500 Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #57

Jun 172014

Silverado 3500 8-cyl

  • 126,000 miles

A D V E R T I S E M E N T S

Was trying to slow down while coming over a hill to a known stop light. Applied brakes and brake pedal went to the floor. No brakes. No warning light, no other indicator. Was able to come to a stop on the side of the road without hitting anyone. Puddle of brake fluid could be found under the truck. Had to replace all the brake lines as they had rusted out totally. Lucky no one was hurt, but if I had been closer into the city it wouldn't have been pretty.

- Haymarket, VA, USA

problem #56

Jul 112014

Silverado 3500

  • 50,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that the brakes failed after recently being replaced. The vehicle was not diagnosed or repaired. The contact also stated that the same issue happened previously and the brake lines were replaced. The manufacturer was made aware of the failure. The failure and current mileage was 50,000.

- Detriot, MI, USA

problem #55

Feb 172014

Silverado 3500 8-cyl

  • miles
We have replaced the driver side brake lines on my truck at least 3 times already in the last in the last year and a half. Luckily every time but one it was discovered before I pulled out of the driveway.

- Clinchco, VA, USA

problem #54

Aug 162012

Silverado 3500 8-cyl

  • 76,467 miles

A D V E R T I S E M E N T S

Brake line failure due to inferior, unsafe materials, subject to corrosion, used to manufacture brake lines. Brake line suddenly burst, luckily at very slow speed, while leaving a parking place. GM dealer "repaired" brake lines immediately, indicating that the breach was at a single corroded spot in the line. Approximately 1 year later, brake line, again, suddenly burst, again, luckily at very slow speed in a farm field. Same GM dealer replaced all brake lines, indicating that all brake lines were completely corroded. Brakes and steering are the most important safety systems on a vehicle; one cannot kill/injure one's self if the vehicle does not run, will not start or looks terrible. These essential safety systems should be constructed of noncorrosive materials, for pennies in extra cost to GM. GM has responded publicly that this is a wear and tear issue and these vehicle are simply "too old". this is a lame excuse for such an important safety system! please ask GM why this problem is not present with all makes and models of vehicles of a similar age.

- Richmond, KY, USA

problem #53

Jul 022014

Silverado 3500 8-cyl

  • 114,999 miles
Went back up to a boat trailer pedal went all way to the floor! had no brakes pump pedal to have any brakes went to repair show had use emergency brake and pump brake pedal holiday week lucky somebody had parts also get use in! also pulled a 5th wheel weight of around 8,900pds before that lucky I wasn't towing it threw brown county and monroe res in Indiana are it would killed me and my family could not keep it slowed down have use my trailer brake on the 5th wheel if that could even stop use!

- Columbus , IN, USA

problem #52

Jul 122013

Silverado 3500 4WD 8-cyl

  • 125,000 miles
While pulling out of my garage, I stepped on the brake pedal and it went to the floor. I quickly discovered that one of my brake lines had ruptured. After inspecting my brake lines, I found extremely high amounts of rust throughout the exterior of the lines. The brake line that ruptured had rusted through and caused the brake failure. I have replaced the two lines that were rusted the worst and hope to replace them all in the near future. I do not feel that brake lines should rust all of the way through at this low of a mileage. This is an issue that GM needs to deal with on its trucks and cars as it could cause a very serious crash and possibly death to someone who is not familiar with the issue or how to check for it.

- West Harrison, IN, USA

problem #51

Jan 172010

Silverado 3500 8-cyl

  • 87,145 miles

A D V E R T I S E M E N T S

Brakes failed when I was driving, coming to a stop. At about 5 mph the pedal went to the floor and I lost all stopping control. I had the truck towed to a Goodyear shop who told me that the brake lines were corroded and one failed causing all pressure to go out. Upon further inspection, the entire brake system was corroded and they had to replace/rebuild the entire system. Total cost to fix the brakes was $2464.47.

- Norfolk, MA, USA

problem #50

May 282014

Silverado 3500

  • 54,500 miles
Instrument cluster went completely dead.

- Brewster, NY, USA

problem #49

Apr 042012

Silverado 3500 8-cyl

  • 105,206 miles
Original incident truck felt like it wasn't going to stop. Next incident was trying to stop and wasn't able to stop in time. Had to pull off the side of the road, regain composure, brakes were basically gone. Pedal to the floor to come to a slow stop, required many extra feet to come to a stop. Truck is parked in driveway due to expense to replace all 4 totally rusted out brake lines.

- Clarkston, MI, USA

problem #48

May 272014

Silverado 3500 8-cyl

  • 97,000 miles
I was approaching a stop light at a speed of about 25 mph and stepped on my brakes to begin slowing down. The pedal went completely to the floor and I felt no braking. Luckily, I did not need to stop immediately, and there was no car in front of me. I began pumping the brakes and just holding the pedal down to the floor and there was slightly enough brake action to allow me to slow down a bit and pull off the road and into the parking lot of a service station. I got out of the truck and could see the trail of brake fluid I had left behind on the parking lot and could see brake fluid dripping from the brake line on the left side of the truck approximately underneath the frame below the driver side door. The service station has told me that all of the brake lines are corroded and need to be replaced. If I had needed to stop suddenly I would have crashed for sure as I had no warning whatsoever that this would happen. Very scary.

- Chardon, OH, USA

problem #47

May 252014

Silverado 3500 8-cyl

  • 187,408 miles

A D V E R T I S E M E N T S

18 year old daughter came home complaining that brakes went to floor. Found hole in rusted brake line by the rear connector.

- Falston, MD, USA

problem #46

Apr 242009

Silverado 3500 8-cyl

  • 90,000 miles
Brake lines completely rusted out. Parking total failure. Rear caliper froze will not release. Frame has rust out holes.

- Egg Harbor Twp., NJ, USA

problem #45

Apr 092014

Silverado 3500 8-cyl

  • 136,000 miles
Returning from fishing trip and applied brakes when coming up to a red light, brake pedal went almost to floor. Continue to drive it home (35miles) and little to no brakes upon turning in our driveway. Upon inspection, the brake line appears to be rusted and is leaking fluid.

- Water Valley, KY, USA

problem #44

Nov 072013

Silverado 3500 8-cyl

  • 150,000 miles
Brake lights turned on and brakes went out.

- Palmdale, CA, USA

problem #43

Mar 082014

Silverado 3500

  • 97,000 miles
Brake line rupture due to extreme rusting, all lines have excessive rust. This seems to be a very common issue after doing research online. Not only the brake lines have excessive rust but the gas lines, rocker panels and complete underside show the same. Many others are complaining about the exact same issues, I believe a recall should be in order to correct the problems mentioned above. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cohoes, NY, USA

problem #42

Mar 012011

Silverado 3500

  • 52,000 miles
Brake light with (!) (P) red came on dashboard with in 10 min no brakes brake line broke.

- Baltimore, MD, USA

problem #41

Dec 212013

Silverado 3500 8-cyl

  • 194,203 miles
Backing out of driveway, applied brakes, nothing happened. Bumped into small retaining wall. A trail of fluid led to an inspection of the brake lines, one of which ruptured. All others were completely rusted and corroded and looked ready to break at any time. This seems to be a common problem with this model. I do not understand how this type of catastrophic failure. Does not lead to a recall.

- Fairfield, CT, USA

problem #40

Dec 232013

Silverado 3500 8-cyl

  • 97,500 miles
I was driving my truck to pick up our christmas tree and my brake line burst and ran into a ditch. Upon inspection I noticed all of my brake lines were rusted and since I've researched it online it seems thousands of Chevy truck owners are having the same problem and that GM hasn't issued any recalls or intends to stand by their customers.

- Walkersville, MD, USA

problem #39

Nov 012013

Silverado 3500

  • 51,000 miles
Metal brake lines are rusted through.

- Manahawkin, NJ, USA

problem #38

Nov 012013

Silverado 3500 8-cyl

  • 107,000 miles
Rusted out brake lines caused a leak leading to ABS problems and increased stopping distance.

- Westerville, OH, USA

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