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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,584 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Silverado 3500 suspension problems

suspension problem

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2003 Chevrolet Silverado 3500 Owner Comments

problem #10

Nov 182004

Silverado 3500 8-cyl Diesel

  • 30,998 miles


This claim is on a Chevy Silverado 3500 diesel truck that I bought new. Around 30,000 miles this vehicle was taken in for clutch problems 3 times, brakes going to the floor, the windshield coming loose, radio problems, steering problems and tire wear. General Motors, the better business bureau and the federal government was contacted an assured me this truck was not a lemon, I said it was. Now between 30,000 and 90,000 miles I have had numerous problems. I had the doors lock for no reason at all, lock by themselves. Both driver and passenger doors have hung at the fender causing massive dents where I had to force the doors open due to contact between the door and fender. The initial brake problem has come back. I had a water leak in the cab around the lights, that caused water damage to the seats. I rewired the rear lights, because the circuit board went out several times. Four sets of tires have been placed on this truck at 90,000 miles (tires cost around $1,000 a set). I have tried three brands of tires. They are generals (6 ply), Geo trac (10 ply), and toyo (10 ply). The dash system is going out (dash costs $1200). The truck is lacking power when pulling and today 7/28/2010 the clutch almost came out during normal driving at 90,232 miles (probably will cost between $2,000 and $3,000 if not more). The engine oil plus filter, the fuel filters, and greasing of the tie rod ends are all done per manufactures specifications. This truck has never been in a wreck, but looking at the door and fender problem, one would think it has. This truck has been a problem from day one. It is a lemon and a safety hazard. The lemon law was changed from three failures to four failures during the time this happened. Now the vehicle lemon law year is any vehicle 2004 or after. This truck is a 2003 model. It is time all parties involved come to the table and deal. The vehicle had an oil leak between the clutch and the engine that was never fixed. The engine was not running at full RPM. Updated IVOQ 10/01/10

- Kingston, TN, USA

problem #9

Jan 182008

Silverado 3500 8-cyl

  • Automatic transmission
  • miles
When driving Friday morning Jan. 18, 2008 there was a small noise in the truck. Later at night when I picked up my wife I went to break and had a difficult time and than when we starting going again the whole hub assembly came right off of our truck making the truck collapse down on that side.

- Walden, NY, USA

problem #8

Mar 272006

Silverado 3500 8-cyl

  • Automatic transmission
  • 14,301 miles
: the contact stated while driving 10 mph and below, the steering allowed too much play and maneuvered loosely. The vehicle was taken to the dealer who replaced the steering shaft. However, the problem still exists. The rack and pinion had a slight leak. The consumer has had numerous components replaced on the vehicle such as wheel bearings, ball joints, tie rod ends, control arms, steering gear, shocks, steering linkages, coils springs, wheel hubs steering column and the power steering gear. The intermediate shaft was replaced three times and lubricated the last time. The consumer was told the steering design was flawed, which contains a looseness that can't seem to be corrected. The transmission hesitated at times. The dealer stated the clutches were burnt and glazed. The tires were exhibiting premature wear. Updated 08/02/06. Updated 04/16/08

- Westminster, CA, USA

problem #7

Aug 012005

Silverado 3500

  • miles


Consumer's 2003 Chevrolet Silverado developed problems with the steering column and the front shocks.** answer required***. when making turns or hitting bumps, the vehicle would vibrate. The front shocks were replaced. The more the consumer drove the vehicle, the louder it would get.

- Winston-Salem, NC, USA

problem #6

Sep 102004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 71,000 miles
When turning at any speed consumer can hear a rattling noise coming from the steering wheel. Vehicle is controllable when this problem happens. At the dealership, mechanic indicated that the problem was coming from the steering column and would need to order parts to correct it. Consumer is still waiting for parts to come in.........dealership lndicated that they have hundreds of repair parts on order, but received non E as of 12/28/2004.

- Seven Hills, OH, USA

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problem #5

Jan 212004

Silverado 3500

  • 17,000 miles
Steering wheel vibrates when turning. The dealer has been contacted.

- West Palm Beach, FL, USA

problem #4

Oct 152003

Silverado 3500

  • Automatic transmission
  • 10,140 miles


Constant wind noise from hood hinge flaps and top windshield seal at 50 and above. Also driver door seal squeals. I repaired the flapping noises myself after the dealer tried 6 times and said it was my bug deflector. The door seal was replaced after 6 trips and is worse now than then. I repaired this as well as I could. They replaced 1 of 3 seals. After 6 visits for my Goodyear tires (nothing found wrong again) they decide to replace them. It took 2 weeks to get tires and then they replaced 2. the trans is clunker and has computer software issues causing shifting problems and dealer can not duplicate. The computer thinks it is ok so no codes will be stored. I also pointed out the GM tsb's to them on this problem. I may as well go to the zoo for service at least I get to expect poor service from wild animals. I wrote the vp of GM and he responded to me and forwarded my letter to vp of sales and service. Went back for repairs and still have same problems and the new tires with 1000 miles are bad just like the others. $38,000 piece of junk with $3 hr monkeys repairing it. What a joke, they can have this truck back since there is nothing wrong with it. I was also refused service two times by my local dealer because I bought it else where. Service manager said: "you are not our loyal customer and if we decide to service you, you go behind our loyal customers, reguardless of order". I think he may be looking for other employment now that the vp called me to discuss my concerns, but that is still against the law and the GM contract. Think I am going to just get a horse and when it stops working just shoot it.

- Covington, GA, USA

problem #3

Apr 222003

Silverado 3500

  • 1,000 miles
While driving at any speed vehicle drifted to the left. Consumer took vehicle to two different dealers, who had done four alignments, but the problem still persists.

- Englewood, OH, USA

problem #2

Jun 152003

Silverado 3500

  • 11,400 miles
While driving the vehicle pulled to the left. The consumer was concerned that the vehicle may become difficult to control.

- Cumming, GA, USA

problem #1

Jun 032003

(reported on)

Silverado 3500

  • 10,000 miles
Vehicle excessively vibrates when driving. Dealer has replaced 3 of 4 original tires, but problem still exists. Has not been able to diagnose any other cause.

- Richmond, KY, USA

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