This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hinge on the glass of the rear window separated during an extremely hot day of 100 degree plus temperature. The glass did not break but only separated into pieces. This happened on a 2002 Chevrolet Tahoe rear lift glass. If the back lift glass door was opened and the hinge fully separated the glass could fall off on a person or ultimately fall out of the hinge at highway speeds. The glass never fully separated;, only one hinge separated. No previous issues with this problem. The consumer took the vehicle to the dealer, who stated they would not repair the problem because the glass would not be covered under the warranty. The consumer D noted that the glass and the hinge are together in one manufactured piece. The consumer contacted GM through the better business bureau, and it was later determined that GM would not cover the repairs. The cost for the repair was $630. The consumer paid out of pocket for the glass and replaced it himself. The consumer noted that the replacement glass and hinge were newly redesigned.
A D V E R T I S E M E N T S
- Milford, MA, USA