This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My dash board is cracked in two places. It cracked to the dome part over the gauges and it cracked to my passenger side airbag. I do not feel safe transporting people in the passenger side.
I bought a Chevrolet Tahoe 20111, and I noticed that the dash board is cracked in several area. The truck has 58,000 original miles. The dealer is refusing to replace the defected part with out charging. After doing several research about these vehicle they are many trucks owner with the same problem. This is poor quality plastic. I need you help and guidance to resolve this problem I paid $35,000 for a truck with a defected dashboard. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Tahoe dash recall: Copy of letter sent to GM... Chevrolet customer assistance center P.O. Box 33136 detroit, mi 48323-5136 on 7/18/2011 we purchased a 2011 Tahoe (VIN #[xxx]) replacing our previous 2003 Tahoe, both purchased new and both at ed morse Chevrolet located at 14401 w. sunrise blvd., sunrise, Florida 33323-3202. Although I have had some quality and workmanship complaints, our Tahoe has been a reliable vehicle. The service at ed morse has also been outstanding. However, I must register my dissatisfaction with two obviously defective items on the Tahoe that General Motors have not considered it important enough to conduct a recall. My 2011 Tahoe is fitted with the "regional value package" which included "chrome door handles" which is nothing but chrome looking plastic. These "chrome" door handles have cracked two times and have been replaced on June 8th. 2013 (invoice #[xxx]) and June 21st. 2014 (invoice # [xxx]) under the factory warranty. On October 15th. 2013 at 17,198 miles, the dashboard to my 2011 Tahoe cracked. This was covered under my factory warranty. My Tahoe is now at ed morse Chevrolet getting the dashboard replaced again due to it cracking in the same exact place. Unfortunately, this time I'm being told that they will be charging me a "co-payment" of $200 to replace the dash. After doing some research, it's obvious that both the door handles and the dashboards on the Tahoe and similar models have a defective design and inferior materials. I should not be charged a $200 "co-payment" to fix something that General Motors knows is a defective part. There are numerous postings, blogs and threads that refer to these "defective items" especially on the dashboard. Even facebook has a page dedicated to the cracked dashboards. Https://www.facebook.com/groups/gmdashcrack/?fref=nf information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Plantation, FL, USA
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The dashboard on my Tahoe has began to crack. It originally began to crack on the drivers side and has spread up over the control panel. Last week I noticed a crack on the passenger side that leads right to the airbag. Now that the airbag is involved I definitely feel that this is a major safety hazard. Seeing the widespread complaints about this happening to others I feel this should be a recall. $70,000 vehicles should not have plastic dashboards that crumble away. Updated 09/09/15
Shortly after buying my used Tahoe a crack developed near the corner of the passenger airbag, forming a "Y" shape which leaves a small, sharp piece of potential shrapnel if the airbag were to deploy. I fear this issue could cause potentially fatal outcomes due to the likelihood of the brittle plastic becoming flying shrapnel in the event of an accident and airbag deployment. This is a well reported and well known issue with all gmt900 vehicles. GM needs to recall these dashboards!
The dash on the passenger side in the upper left corner from the air bag had a crack show up on my vehicle. I was traveling down a smooth roadway when a loud pop occurred and the cracked appeared. The dealership stated that I would have to pay to fix the dash, due to the warranty not covering the issue. I do not understanding after researching why Chevrolet has not fixed this issue due to so many vehicles having the same defect. For an expensive vehicle that it is, I would expect a better quality of product. I will not be purchasing another Tahoe.
Dash board is cracking for no apparent reason. It has cracked on the drivers side as well as around the area where the air bag is kept. My fear is that because of the cracks the air bag could possibly deploy with no warning while driving and cause me to have accident or to cause an accident. There have been numerous reports on the GM model 2007 - 2014 Tahoe, Yukon and trucks that the dashboards are cracking in the same areas on all of the vehicles around the air bag.
I own a 2011 Tahoe that has been kept in the garage and is in immaculate condition. I have 2 cracks on my dashboard; one on the upper left-hand side of my passenger side airbag and the other right behind my steering wheel. This crack is actually branching into two cracks now. I have some serious concerns regarding the safety of my vehicle in the event I am in a collision and my airbags need to be deployed. This cracked dash seems to be a common issue in Tahoe from at least 2007 and newer and I am concerned that GM has done nothing to recall this issue, especially considering how far back it appears to be affecting vehicles. My concern is the possibility of lack of airbag deployment and/or shards of sharp plastic flying through the air in the event of a collision causing injury to passengers or, in the event my airbags do deploy, a compromise to the effectiveness of their deployment due to puncture. It is apparent the dash is defective by the number of similar issues reported by customers. It is apparent that the dash is already compromised due to these cracks and GM needs to consider the safety issues posed with this defect.
This Tahoe has 2 cracks in dash. Right at the air bag space & in front of the driver. What is going to happen if the air bags deploy. This is a product defect. This Tahoe has only 47K miles on it. This is not right for GMC to do this to the buyers.
A D V E R T I S E M E N T S
- Adel, GA, USA