CarComplaints.com Notes: It's roomy, but very poor gas mileage for its class.
The EPA estimates 14MPG around town, but you'd be lucky to break double digits if you like A/C or have any hills in your town.
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
52,618 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought truck certified by carl's Buick GMC. Jan 30th 2014 with 40 something thousand miles, also paid 5K for extended warranty. Alternator went bad, service department sucks, and also had them check my dash bc cracks started, and deemed defective by service manager bc truck kept like new, I only drive on trip to family and dr's, I'm handicapped, I pd cash. And charged me thru extended warranty, if the air bags go off pc of dash going everywhere. No way everyone has same exact cracks and trouble with my motor burning oil which is changed before really due, calipers locked up, and burnt up ABS wiring, and I forgot I went through 3 alternator before fixed an having issues again. I pay this much as a good GM customer and this is how we're going to be treated. I'm not O.K. with this.
The dash has cracked and I fear that in an accident parts of the dash to deflate airbag and or cause personal injury. General Motors refuses to take responsibility.
I'm not sure exactly when the first crack in the dashboard appeared but I noticed it about six months ago on the passenger side. Then on 05/16/17, I cranked the car, pulled out of the parking space and started down the parking garage ramp. That's when I heard a loud cracking noise. So I was traveling approximately 5 mph. After I pulled out and stopped at the red light I looked and the driver side dash above the instrument panel had a large V shaped crack in it. Because the dash is broken on both sides it bounces up and down violently while driving. When I got home I was taken pictures and noticed that the entire dashboard has cracks on both sides. At least 10 cracks. It looks as if the dashboard was hit by an earthquake. After some research I found that this seems to be a problem with a lot of GM cars. It definitely is a defective part but even more I'm concerned with the fact that this could cause the air bags malfunction in the event of an accident because the entire dash would explode.
- Jupiter, FL, USA
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Dashboard cracked over instrument panel and at airbag panel. Car is only 4 years old! though protected by windshield deflector all the time during summer when parked.
Dashboard crack near passenger airbag. The crack appeared out of nowhere. There wasn't any force to cause the damage. The crack was noticed while I was parked, I heard crackling sounds and that is when I noticed it. I looked online for a recall and Chevrolet hasn't recalled it, although there are many complaints for this problem. I shouldn't have to pay out of pocket for their defect.
2012 Tahoe dashboard cracked for the second time apparently due to defective material. Dashboard was replaced less than one year after purchasing it and 2 years later it cracked again. Vehicle has not been involved in any accidents and cracks appeared for no known reason. There have been many reports from other owners of GM vehicles and GM has not had a recall. Since the air bags are located in the dash, there could be a potential hazard if air bags are deployed. According to the dealership, GM is still using the same material and owners have to pay for part or all of the replacement after original 3-year manufacturer warranty. If it cracks again after one year of installation, we are looking at another repair bill!
Cracked dashboard. Please help, my dashboard is cracked in the middle corner by the passenger airbag. I put the screen up in my windshield when the car is parked in order to protect it from the sun and then one day while I was driving I heard a pop and the dash had a big crack all the way through it.
Dash board cracked in 2 places over the last week. First crack occurred over the gauge clusters, and the second crack occurred over the passenger side airbag.
Our 2012 ltz Tahoe only has 64,768 miles on it and is garage kept. We also keep a sunscreen in the window when it is sitting outside. We have started noticing cracks in the dashboard in 2 different places. We took it to the local Chevrolet dealer and they said we would have to pay for replacement. Around $1000. I do not think we should have to pay for something that should be recalled seeing as though the internet is flooded with people having the same problem. I also feel this could be a safety issue since it is around the airbags!
My dash is cracked in two places on my 2012 Tahoe with a manufacture date of 9/2011. The dash cracks are located on the passenger side at the location of the airbag and on the dash above the instrument panel. This is the largest crack at 6 inches in the shape of a "V". this crack has grown over time. The dealer has indicated there is no fix other than replacing the dash. Due to proximity to the airbag I am concerned that in an accident, the dash might be dislodged and become a hazard. The initial crack happened at approximately 60,000 miles. It has grown worse. The car now has 90,000 miles on it.
Dashboard cracking from passenger air bag door to windshield defrost vent. Contacted dealer - butch davis Chevrolet in ripley, ms salesperson advised this is a common problem with no solution. The dealer refused to address the issue and advised filing a complaint with Chevrolet customer assistance but that to his knowledge, this issue is wide spread and not being addressed by Chevrolet.
I have a 2012 Tahoe that has an craking issue with the dash board. One month ago in August,2016 I was driving and out of the blue a 1 1/2 inch crack suddenly appeared from the dash area into side passenger air bag area. Today is September 2016 and I went out to my car this morning to leave and noticed while I was starting my car that there was a now a 4 inch crack just above the counsel area in the dash. My vehicle just hit 40 thousand miles and this is just unexceptable for Chevy to not take responsibility for something that has been happening since 2007 in many of there vehicles mainly the Tahoe. My vehicle is very well maintained and still looks as it did the day I bought it and the cracks in the dash are to me a hazard especially the one around the air bag.
Dash cracked from corner of passenger side defrost vent to airbag, and again from the defrost vent to over dome over driver cluster and any thing wet can get into components of the speedometer and rest of stuff in there. Trucks never been kept in sun, and had one dealership already confirmed that its a defect in product not caused by elements or lack of care, or anything done to it. Its parked most times and it's getting worse, im handicapped and vehicle only used when im driving or in it. I'm not happy about this bc it's not like this was a cheap vehicle and im on fixed income, and paid cash and extended warranty will not cover cosmetic. Its almost splitting at top now on driver side to go around the front of dash. Also had to replace battery and alternater only at 50K miles and warning light never came on, noticed dimming of lights when applying brake pedal and while driving the voltage gauge kept going to 0 and back to 14 back and forth, got to dealer and again tried sending me home but finally tested original altenater and it wasn't working so replaced and cost me $100 but still no warning or engine light and then dealer had to tow my vehicle again bc system no updated found problem by another dealer, under coating coming off and rust on top by rack on roof on each side. This was a $68K vehicle and because of defects and not a recall we're responsible for half cost, dealers want over $500 for something that is a design or product of poor quality, this is how Chevy/ GM buyers are treated when buying one of the top luxury vehicles. What company does this, I paid cash for this dream vehicle and the product is all over internet and lawsuits bc of product defect, cheap products used but sold as top of line. Wow.
A D V E R T I S E M E N T S
- Port Saint Lucie, FL, USA