Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

Print this page Notes: It's roomy, but very poor gas mileage for its class.

The EPA estimates 14MPG around town, but you'd be lucky to break double digits if you like A/C or have any hills in your town.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,379 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Tahoe seat belts / air bags problems

seat belts / air bags problem

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2012 Chevrolet Tahoe Owner Comments

problem #14

Mar 012015


  • miles


My dash is cracked in two places on my 2012 Tahoe with a manufacture date of 9/2011. The dash cracks are located on the passenger side at the location of the airbag and on the dash above the instrument panel. This is the largest crack at 6 inches in the shape of a "V". this crack has grown over time. The dealer has indicated there is no fix other than replacing the dash. Due to proximity to the airbag I am concerned that in an accident, the dash might be dislodged and become a hazard. The initial crack happened at approximately 60,000 miles. It has grown worse. The car now has 90,000 miles on it.

- Wilson, NC, USA

problem #13

May 152015


  • 75,000 miles
Dashboard broke into passenger side airbag aperture while the car was sitting in my garage and had less than 75,000 miles. I went to Chevrolet service center in dallas, tx on East I-35 concerned about the possibility of additional injury if the airbag deployed since the dash is already broken and probably will further disintegrate if a collision causes airbag deployment.

- Dallas, TX, USA

problem #12

Sep 032016


  • 35,000 miles
Vehicle was stationary and I noticed a crack in the dash board right on the passenger side air bag. Thru some research I came across a pending class action lawsuit for this issue affecting thousands of GM customers. This vehicle has only 35,000 miles on it.

- Cramerton, NC, USA

problem #11

Aug 312016


  • miles


2 cracks around front passenger side airbag dash board. Happened within the past month.

- Bells, TN, USA

problem #10

Jan 012016


  • 69,000 miles
Dash cracking near electrical system on driver's side and near air bag on passenger side. I've called GM and dealerships. They said there's no recall. This is a very dangerous situation and I don't want the airbag exploding while my 1 year old grandbaby is in the vehicle with me. There's several people that have complained of the same issues online. Please do something about this!

- Leslie, GA, USA

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problem #9

Aug 012016


  • miles
Two issues: 1. dashboard cracked at airbag on passenger side and on drivers side. Airbag deployment appears unsafe due to cracking. 2. in hot and humid weather to, the traction and stability systems become inoperable and the message system requests that maintenance be performed. This message can come up a few minutes after driving or can come on right after starting the vehicle.

- Wilson, NC, USA

problem #8

Jun 032016


  • miles


Cracked dash right where the airbag is. I park my car in the garage and use sunshades when not parked inside. My Tahoe is not that old. I take excellent care of it, and there should be no reason for the dash to crack. It almost seems like there may be too much pressure from the airbag being inside there causing it to crack. It's definitely a manufacture defect. I'm not sure the airbag will work properly if needed.

- Round Rock, TX, USA

problem #7

Apr 282016


  • miles
I have a 2 inch crack by my passenger side air bag in my dash also that just kind of appeared out of nowhere and the center of the windshield panel of the dash is also lifting up. I have just noticed.

- Fayetteville, NC, USA

problem #6

Jan 022015


  • miles
Two cracks in the dash, 1 on top in the middle of the instrument panel & the other along side the passenger air bag; which I assume is not very safe in case of a situation where the air bag may be deployed.

- Alice, TX, USA

problem #5

Oct 112015


  • 135,000 miles
I, like several hundred Chevy Tahoe, GM owners (approximate years 2007-2013) are experiencing "cracked dashes". these cracks are appearing at various laces on the dash but the area of most concern is adjacent to the passenger side air bag. GM refuses to take any responsibility for these potential hazardous conditions. Too, it is my understanding that these have been way under-reported to you. These is a lengthy facebook site dedicated to the numbers of owners facing these challenges. Please force GM to take responsibility for these poor design and implementation practices.

- Richmond, VA, USA

problem #4

Dec 272015


  • 76,812 miles


Dash has cracked within last month into the passenger airbag door. Concerned that deployment of passenger airbag would result in defective deployment or further breakage of dash causing danger to automobile passengers due to shards being broken during deployment.

- Dallas, TX, USA

problem #3

Dec 112015


  • 38,000 miles
Vehicle was stationary, cracks in dash developed next to airbag and over instrument panel, many owners have complained regarding having the same cracks in the same area, concern with crack near airbag - will airbag deploy properly when needed and/or will dash shatter when/if airbag is deployed

- Houma, LA, USA

problem #2

Jan 022016


  • 54,500 miles
I noticed crack in dash on Jan 2, 2016. Tahoe is barely over 3 years old. I am concerned crack is next to airbag and could cause safety issue if air bag is deployed.

- Houston, TX, USA

problem #1

Aug 092014

Tahoe 8-cyl

  • 40,000 miles
While turning left (Tahoe) with a protected green arrow at an X-shaped intersection, vehicle (Kia sedan) at fault failed to yield and entered the intersection at speeds upwards of 40 mph from the left of the Tahoe. Front-impact collision occurred; due to the shape of the intersection and the velocity of the impact, Tahoe struck passenger side of Kia sedan. Trajectory of impact caused directional changes in upwards of 90* for both vehicles; the force of the primary accident described above also caused mentioned vehicles to collide with left rear of another vehicle (Honda sedan), causing near 360* rotation of the Honda sedan. Due to the force of impact, front & side airbags deployed on both the Kia sedan and the Honda sedan, but failed to deploy on the Tahoe. Scene indicated that the Kia sedan made no attempt to brake or decrease speed prior to collision; posted speed limit at intersection is 40 mph. Force was such that after the collision, Tahoe transmission was in drive, but remained at a complete stop. Damage sustained on the Tahoe include front-end body damage, engine damage (vehicle required towing and was inoperable), and frame damage, at a minimum. In addition, engine service lights as well as onstar vehicle diagnostic reports indicate that the airbag system, antilock braking system, and the stabilitrak stability control system also sustained damage and require attention. Multiple first-responders commented on the oddity that, given the damage sustained by the Tahoe and the velocity at impact, the airbags deployed on all vehicles but the Tahoe.

- The Colony, TX, USA

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