This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering loss occurs with the error message on the dic "steering assist is reduced drive with care", and additional error message "service (stabilitrak)".
Power steering failed instantaneously while driving in traffic while making a left turn at 15mph on a city intersection. Luckily an accident was avoided. Took the car to the dealership for a diagnosis. Apparenly the steering motor has failed and in turn they recommend replacing the entire "steering gear" GM # 84368394 for $2250. Called GM, they stated that the car is out of warranty and this failure is considered normal wear and tear. There is an existing recall for the 2015 Tahoe model, but this VIN is not included so they will not cover the repair. The recall referenced is, NHTSA campaign # 4V719, GM recall 14743,
My wife and myself purchased a new Chevrolet Tahoe ltz in 2015. The first month the A/C had to be replaced, rac and pinion steering and rear shocks. The warranty covered the cost. 2016 of January the A/C started making noises and not cooilng, the front struts magnetic, ball joints and steering rack pinion went out. Third occurrence was in 2017 December the front magnetic structs again. We have had problems with this new vehicle from the time we purchased it. The suspension is horrible and we later found out there are hundreds of others with the identitcal horrible suspension problem. This vehicle is presently at 62K mile and needs front end suspension replacement. The warranty do not cover pass three years. There should be a recall on this horrible General Motors product. The vehicle is presently inoperable because of suspension problems and GM will not stand behind there product.
My vehicle is having a problem much like that from recall number 14743 product safety - loss of electric power steering (eps). On several occasions the vehicle has lost power steering and the dealership is telling me that my SUV is not covered under this warranty. I feel that the same safety concerns posed with recall 14743 apply in this situation with mine and I do not feel they are taking it seriously. Also when this occurred I was on the highway the first time, the second time I was turning onto the street I live on, and most recently I was in the parking lot at target with my kids in the car with me. This last time I was actually about to turn into a parking spot when I lost power to the steering.
The contact owns a 2015 Chevrolet Tahoe. While driving 15 mph, the steering wheel locked and the contact crashed into the front of a BMW. Additionally, while driving 35 mph, the steering wheel failed to turn. As a result, the contact crashed into a curb. The vehicle was towed to a local dealer (Chevrolet of montebello, 310 w whittler blvd, montebello, ca 90640) where it was diagnosed that the gear box was fractured. The vehicle was not repaired. The air bags did not deploy. A police report was not filed and there were no injuries. The manufacturer was notified and opened case number: 8-3587624197. The contact was advised to contact his insurance company. The VIN was unknown. The failure mileage was 28,000.
- Compton, CA, USA
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The contact owns a 2015 Chevrolet Tahoe. While driving approximately 25 mph, the steering wheel inadvertently pulled to the right. While attempting to depress the brake pedal, the brakes failed to stop the vehicle. As a result, the contact lost control of the vehicle and crashed into a parked vehicle. While the gear shifter was in reverse or drive, the vehicle failed to operate. The air bags did not deploy. The tire pressure and eps assist warning indicators illuminated. The contact sustained an injury to the lower back, but no medical attention was required. A police report was not filed. The vehicle was towed to nissani bros. Chevrolet (6101 w slauson ave, culver city, ca 90230 (424) 216-7400), but it had not been diagnosed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 16V256000 (suspension). The manufacturer was notified of the failure and the contact was provided case number: 8-3571350184. The contact was advised to call NHTSA. The approximate failure mileage was 25,400.
The contact owns a 2015 Chevrolet Tahoe. While driving approximately 30 mph, the steering wheel was turned in one direction; however, the vehicle proceeded in the opposite direction. In addition, various warning indicators illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column sensor needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was contacted and opened case number: 8-3390691721. The manufacturer confirmed that the VIN was not included in NHTSA campaign number: 14V719000 (steering). The failure mileage and VIN were unknown.
I have had this vehicle since June 2015 and had the Tahoe with autonation Chevy on several occassions. At one point it was there for almost 3 months. The front of the vehicle shakes at 77 mph on the highway. The entire front end shakes. They have changed the motor mounts, rear tires and they have aligned vehicle. They have found nothing. They offered to do a buy back but of course with a loss to me and I feel this is not my problem. I did not build the vehicle. Now after to speaking to the new service manager at my dealership they say there is an engineering defect. Please fix it is all I ask of Chevy. Can you please help"?"
The contact owns a 2015 Chevrolet Tahoe. After restarting the vehicle, the service power steering message displayed and the power steering was inoperable. The vehicle was taken to hudiburg Chevrolet (located in midwest city, Oklahoma) where it was diagnosed that the power steering motor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.
The vehicle was in motion when the steering wheel locked and could not turn or move properly... was taken to the nearest dealership where they diagnosed it and said it was the power steering that went out. We were on a highway going 75 mph and almost flipped.
The contact owns a 2014 Chevrolet Tahoe. While driving in local or highway traffic, the steering wheel lost power when turned. The steering wheel returned to normal and was able to complete the turn. The failure was experienced numerous times. The stability control and power steering indicators illuminated while the failure occurred. The vehicle was taken to palmero Chevrolet (1122 4th avenue conway, South Carolina 20526, phone (843)-248-4283) where it was diagnosed that the steering sensor failed. The vehicle was repaired and the steering sensor was placed. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V719000. The failure mileage was 55,000. Updated 10/26/17 updated 10/30/2017
The contact owns a 2015 Chevrolet Tahoe. While reversing the vehicle, the steering seized without warning. The vehicle was taken to the dealer where it was diagnosed that the tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 80,000.
The contact owns a 2015 Chevrolet Tahoe. While driving 20 mph making a left turn, the front driver side tire seized and the stability track warning sensor illuminated. The vehicle was taken to a dealer where it was diagnosed that the tie rod fractured and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V246000 (steering). In addition, the interior lighting illuminated randomly, the parking assist sensor beeped for 15 minutes, and the rear camera activated independently. The manufacturer was made aware of the failures and stated that the VIN was not included in a recall. The failure mileage was approximately 60,000.
January 2016 I purchased a 2015 certified chevytahoe (VIN [xxx]) from kuni Chevrolet Cadillac located 2449 fulton ave, sacramento, ca 95825. Six months later I begin experiencing major issues with the vehicle.those issues includes the following: Flickering of the head lights when using turning signals and or use of rolling up the car windows, the dash board completely powering off, the vehicle completely powering off, and the sterling wheel locking during any turns. Please note that all these issues takes place while driving the vehicle at any speed. I have taken my car in multiple times for the same issues however, autonation Chevrolet airport continues to state that there is nothing wrong with the vehicle. There have been multiple near fatal car accidents due to the issues with this vehicle. While driving through a green light, making a left turn the steering wheel locked up causing the car to spin in the middle of the intersection as I slammed on the brakes to which I was stuck in the intersections for approximately five mins until the locked wheel would unlock thus allowing me to move. Another occasion took place while exiting off a high way ramp to which I slammed on breaks nearly causing other cars to rear end my vehicle. I have provided autonation Chevrolet airport with video proof of the unsafe issues I am experiencing. I have taken the time to express in great detail to both the general manger [xxx] at autonation Chevrolet airport and the following senior advisors at the GMC/Chevrolet customer assistance cooperate office [xxx]. there have been multiple case numbers issued to address my concerns and the safety of this vehicle ([xxx]). I am seeking to get out of this unsafe vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I am having an issue with my steering wheel. It started off as a fair click when turning left. With time it for progressively worse. Took it to the dealership and after 3 days they stated my steering bearing was bad and replaced it. No sooner after picking up my car (still in the dealership parking lot) I notice the same clicking noise in my steering wheel. It's now been 3 whole days and no one in the service department can find the issue. They do admit to hearing and feeling the clicking in the steering wheel but reassure me the vehicle is safe to drive and I can come pick up my car and not to worry about the problem. I feel it is an unsafe vehicle for myself and my family to be in. Can someone please advise me what to do. I refuse to pick up my car until the problem has been completely taken care of.
1: while driving the car, the second interior row lights flash every 2 minutes, it 's really annoying for the night driving. 2. when I was trying to do a parallel parking, my steering wheel was locked up, this happened couple of times, and sometime, the sign of "stabilitrak off" showed on the front screen. I was also hit by the car behind me.
The steering makes a grinding noise when turning to the left and right. The dealership could not get it reproduced, but finally received a bulletin advising to replace the steering bearings. This was done yesterday and it still does it today. I've read other complaints for the same thing on the internet, some mentioning it is unsafe to drive. The dealership has agreed to contact their engineers for additional guidance. However, I'm concerned about my safety of this ongoing issue.
At a slow speed, <15 mph, on a rock paved residential road, steering abruptly snapped left. Steering wheel then positioned 180 degrees away from normal. Resulted in vehicle damage to rack/pinion, left wheel knuckle, loss of calibration of steering and back up camera. Also resulted in injury, broken arm/wrist, of driver, requiring surgery and hospitalization....I have 3 pdf documents I'd like to send to you by email. My system, and your's, is not allowing me to upload....updated 10/29/15
The contact owns a 2015 Chevrolet Tahoe. While driving approximately 47 mph, the steering wheel vibrated without warning. The contact mentioned that the failure only occurred when driving less than 55 mph. The vehicle was taken to a dealer where it was diagnosed that the bearing, gear kit, gasket and seal needed to be replaced and the drive shaft needed to be re-balanced. The vehicle was repaired. The failure recurred. The vehicle was taken to another dealer where it was diagnosed that the rack and pinion, bearing, gear kit, seal and gasket needed to be replaced. The vehicle was repaired. The failure recurred. The manufacturer was notified of the failure. The failure mileage was 21,084.
It started with a clicking sound when turning the steering wheel. I brought it to dealership and they changed entire steering column. A week later it made a clicking sound again on a hard turn. I called GM to ask about a buy back. I do not feel safe in that car with kids. Then later the same day, I was backing out of sons little league game and steering column locked and displayed locked on information screen. I hit brakes and lock display disappeared so I shifted to park and then to back to reverse and steering column lock again display and lock. I then put car back into park and turned off. I turn car back on after a couple of minutes and it was working fine no more steering column lock display. I have a keyless start, loaded lt model that has all features of an ltz Tahoe.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA