This car was purchased brand new, after only having it 6 years the paint started to Oxidize and looks like crap. A 70,000 dollar vehicle should not look like this. I have pushed this off long enough. This needs to be fixed by chevy at no cost to me.
I’ve always washed my vehicle with plain water. I’ve done this ever since I had my first vehicle in 1984. In mid November I started noticing a significant amout of swirl marks on my hood while washing. Theee weeks later I noticed the problem getting gradually worse to where it looks like the paint is gray on the hood and roof. The sides are ok except for paint flaking at the door handles. I will file a complaint with GM.
This past fall I started noticing some hood swirls after washing my 2017 Tahoe. Within about a month it was considerably worse. I took it to my detail guy since it was coming up for a new wax. He evaluated and told me it was the clear coat delaminating and not much can be done except a new paint job. Said he has seen many of them for that I could check with GM but he didn't think they were doing anything about it. Which sucks! It is now all over my hood and roof. I cannot find a single recall and my dealer doesn't want to address the issue. I also own a 2007 2500HD and the clear coat on it is perfectly fine. I did read a bit about class action suit from a few people from Florida and Tennessee but it has not been resolved.
I will be at the dealer within the next month and try to get more feedback again. Also, will get an estimate at body shop to have repainted. After spending $55k for a brand new vehicle, keeping it in excellent condition (I don't drive much - only have 33k miles right now), reading a bunch of similar complaints, etc, etc., I believe GM should be REQUIRED to repair their DEFECT as a recall, or at least some sort of assistance. My husband and I have own Chevrolet trucks all our lives and have never experience such a terrible defect and expensive repair. Get with it GM and stand behind your product. Oh there is a lot more to say but I will end it there. Thank you.
Have always been a Chevy owner. Purchased the Tahoe new in 2017 was very disappointed with the paint when we discovered in early 2020 it was fading. We called Chevy and of course the warranty for the clear coat had expired. here it is 2023 and we discovered that there are many issues with the paint on this vehicle fading on the roof and hood, that is exactly where ours is fading.
We purchased the same color Chevy Malibu in 2019 and there is no issue with the paint on this vehicle.
We would like to see Chevy take responsibility for this issue and fix the issue for all owners affected.
- gibakita,
Camarillo, US
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PAINT ON MY HOOD AND FRONT PART OF MY ROOF IS FADED, DULL AND SCRATCHED UP. IT PRACTIALLY CAME OUT OF NOWHERE AND I CANNOT BELIEVE THAT THE PLATNUM - I MEAN IT WAS THE FULL PACKAGE WARRANTY THAT I PURCHASED WITH MY VEHICLE DOES NOT COVER THIS? NOW I SEE ALL THE SAME MAKE & MODELS WITH THE SAME ISSUE ALL OVER. I USED TO LOVE MY TAHOE. THE VERY 1ST SPANKING BRAND NEW CAR EVER BOUGHT AND NOW, I CANNOT STAND IT. I HATE LOOKING AT IT. THIS IS A $50,000 VEHICLE BACK IN 2017 WHEN I BOUGHT IT AND I WAS SO IN LOVE WITH IT. I FELT SO GOOD DRIVING IN IT. SHOWING IT OFF BUT NOW, IM SO DISAPOINTED. AND I CANNOT BELIEVE THERE IS NO MAJOR NATIONWIDE WORLDWIDE CLASS ACTION LAWSUIT??/
I WANT TO START ONE!! WHO AND WHAT CAN I DO??? THIS IS TOTAL BS!!
Our Chevy Tahoe paint on the hood and roof started deteriorating almost a year ago. This is so disappointing as this is my favorite vehicle. We are now looking to trade it in but do not get the full value due to the paint consistency. It’s been very frustrating to say the least. Especially because the amount of money and time we’ve put into the vehicle. Chevrolet needs to do better and make it right for their customers or this will be the last purchase I make with a Chevrolet or GMC vehicle. This is very disappointing.
We bought our NEW 2017 Tahoe at Capitol Chevrolet in Austin TX in July 2017. We first noticed the paint coming off in March 2020 when it was not even 3 years old. It first looked like scratches on the hood and it slowly started to look worse. The black paint was coming off and was looking more and more grey. We took it to the dealer and we were quickly dismissed with them saying it was the car wash that did it.
The pandemic hit and we left it alone until about mid 2021. I called GMC to let them know the problem, they said to take it to a GM certified dealer to have them do an inspection. I did that, and after GM received the pictures, inspection details, and estimate for paint repair, they said that it was definitely a paint defect and it was NOT something that we did BUT that since it was no longer under warranty (missed it by a few months) they were not going to cover. GM explained that the paint should not be coming off like that and that they know that it’s not something that we did to the vehicle for that to happen or the environment but that it was a bit of a grey area where in the end they are not going to help with the cost of repairs.
We have gotten different estimates ranging from 2,000-5,000. I made an appointment to have it repaired but decided to Google the problem to see if this was happening to anyone else and voila, I found that someone (thank you!) has filed a class action lawsuit and I want in. Glad to know we are not alone and something is being done about it. GM should definitely acknowledge and help with our repairs at the very least. As someone else mentioned our defective vehicles lose their second hand/trade in value and it’s not right.
A D V E R T I S E M E N T S
Have quote of 4k to repaint to try to match will provide pictures shortly 60K car now looks like it belongs in a junk yard.
- Jeffrey C., Kill Devil Hills, US