Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Venture accessories - interior problems

accessories - interior problem

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2003 Chevrolet Venture Owner Comments

problem #1

Nov 212012


  • miles


Moved car seats today because I needed to get van ready to take on thanksgiving trip. I strapped my daughter into the smart seat while I was moving everything else around in the van. After I got done I went to get her out of the seat and couldn't get the crotch buckle to undo. I tried pushing every way possible. I called my husband and he came and tried to get her out. We loosened the straps and couldn't get her out (due to her disability she has extremely tight muscles and we couldn't get her maneuvered around enough to pull her out. (keep in mind she is at the highest harness height and the harness already is almost all the way loosened when she is in the seat correctly). I couldn't get the seat uninstalled because it is latched to a base, that is installed with a seat belt, that has an snap down belt guide inside it. I tried to uninstall the seat, to get to the "yolk" that holds the harness straps- but couldn't get to it. I called graco because I was not sure what to do. They told me to cut the straps on the seat, and that they would replace the seat. Unfortunately this leaves us without a seat, so I opted to go purchase a new one and they just refund me for the old one. Luckily I have an extra seat that my daughter can use until I purchase the new seat. I love the concept of the base for the smart seat, because then we don't have a bunch of seats installed in the trucks, only the base. But I am not sure I want to buy another smart seat. It means I have a bunch of bases that will not be used, but that lack of ability to get to the yolk has me concerned. Buckle had previously been very difficult to unlatch, but was always able to get it unbuckled.

- Elk Creek, NE, USA

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