This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Chrysler Concorde lxi, model year 2000, mileage 71930: Leaving driveway, turning right, upon trying to center steering wheel after turn, it would not turn back to the left and I ran off the road to the right. Minor damage. Backed out and only could steer left with extreme effort. Managed to get car back into the driveway. Call mechanic, told me rack and pinion had failed - common problem on 2000 Concorde. If I had been traveling at highway speeds, this would have been really bad.
Backing out of our garage (straight without turning) at home; the steering wheel suddenly didn't respond to any action from driver (my wife) after a "snapping sound" was heard. No prior accident or known damage to trigger this. If this would have happened while driving on a highway or other busy artery, the outcome might have been with personal and/or material consequences. Hopefully this wasn't the case. This is a Chrysler concord xi 2000 with 38,000 miles, and overall in pristine conditions.
I have several rather expensive failing items on my car including recurring issues: Had to replace the R/P steering at 65,000 miles steering rack had excessive play at the 'neutral' or straight position; the molding around all doors has pulled away from the body of the car; rear door locks need to be replaced due to electrical problem; left taillight gasket leaks has ruined interior of the car; plastic trim at the base of my windshield is flapping in the wind; replaced stabilizer bar ends; engine coolant outlet housing was replaced due to a leak from the vent fitting - and to date I have at least 3 more things we have to look at before I can sell this heep.
- Imperial, PA, USA
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While turning, the steering wheel locked up temporarily. The shop mechanic determined that problem pertained to the steering rack. Dealership was notified, but did not resolve the problem. The steering loss was intermittent over a period of two days. The steering wheel was loose and would lock up at times.
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- Tulsa, OK, USA