This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Chrysler Concorde engine 2.7 with 74000 miles on the odometer. The engine coolant got mixed with the oil, not even the 100K miles range and now I end up with a $9,000 paperweight! its not fair that the "poor" design and the misleading information on the owners manual ("the owners manual says that you can go 7,500 miles before your next oil change") has such a costly result, $5,000 for the engine replace, and Chrysler is not doing anything about the problem, they're just blaming the consumer saying we didn't take care of our cars! my car has had the oil changed at 3000 miles every time, that's 4500 miles more often than the recommended "safe" distance mentioned on the owners manual! C'mon people this is wrong and you know it place a recall for this engine and keep the reputation you guys work for too long to acquire! love Chrysler but this is a nightmare!
Events leading to failure: Ordinary driving, including high speed acceleration, low speed acceleration, low speed deceleration, stopped, idling in gear. 5 occurrences in 2000 miles. Engine fails completely, followed by immediate restart capability. Normal operation for many more miles. Car's computer fault code report is consistent with description contained in Chrysler recall below. Chrysler recall (notification code J18) appeared to address the issue, but was rescinded. Was told by dealer service dept. That Chrysler is working on the problem, no solution yet (2 weeks after receipt of the recall notice.) dealer recommended the car not be driven. Present situation: Must either drive an unsafe car or be without transportation. Date entered for this report was first occurence. 4 additional events continued through 2009. Tw*
The contact owns a 2003 Chrysler Concorde which was purchased in 2005. The camshaft sensor continued to fail on the vehicle. There was a manufacturer's recall issued by Chrysler to replace the cam shaft sensor and repairs were done; however, the failure recurred. Chrysler recall number 18J18182 recall J18 camshaft sensor PCM is related to the failure. The vehicles rpms would not exceed 2500 rpms and began stalling. She also stated that when the engine is turned off it would not restart for approximately one hour. The failure occurred every 12 months. A diagnostic test was performed by an independent mechanic which verified that the camshaft sensor was faulty. No repairs have been made to date to correct the failure. The current and failure mileages were under 68,034.
The contact owns a 2003 Chrysler Concorde. While driving 55 mph, the vehicle completely shut off. After several attempts to restart the vehicle, it operated properly. The vehicle was taken to a dealer on multiple occasions and stated that the clock spring had failed. This failure prevents the air bags from operating. The vehicle has not been repaired. The current mileage is 65,816 and failure mileage was 12,000.
A D V E R T I S E M E N T S
- Las Vegas, NV, USA