This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Chrysler Concorde. The contact stated that the vehicle idled extremely high and the air bag warning light remained illuminated. The vehicle was not diagnosed nor repaired. The vehicle was not included in NHTSA action number: PE03010 (vehicle speed control). The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2003 Chrysler Concorde. The contact stated that the air bag sensor light illuminated and the horn and cruise control stopped operating. The vehicle was taken to the dealer where it was diagnosed that the clock spring in the air bags was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
Suddenly, the clock spring in the steering column failed. I had no horn, cruise control and the air bag light came on. I had it replaced at a cost of $475. After repair I inspected the bad clock spring. The printed circuit spring cable came loose from its outer connector. I don't believe that it was anchored properly or it was improperly designed. I know of 2 other people who had the same problem with Chrysler cars. Since the horn and airbag failed due to this part I believe that it is a safety problem.
Air bag light came on six months ago and never went off. Called two dealers, one wanted $80 to investigate the problem, 2nd said it's probably the "clock spring." Air bag, horn and cruise control are all disabled. Does not fall under any warranty, I don't feel I should have to pay for the repair, this is not a routine maintenance item, it should be warrantied for the life of the car. Called Chrysler customer service (ref. #14889231) no help there, not under warranty.
The air bag light would intermittently illuminate while driving at various speeds of 0-30 mph. The vehicle has been to the dealer and several sensors were replaced. The problem keeps recurring. The consumer requested her money back along with a new vehicle. The transmission shifted erratic at times, there was belt noise at the idle, then engine made a ticking noise through out the day and the dealer was unable to duplicate the problem. The camshaft position sensor was replaced. The rear light bulb was replaced.
A D V E R T I S E M E N T S
- Springfield, IL, USA