This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This past weekend my family and I were driving in wet snowy weather in Colorado. We had the wipers set to the "Auto" position and everything seemed to be working. While driving I stepped on the brake and snow from the top of the vehicle slid down onto the windshield. All of a sudden the wipers stopped working. They were stuck halfway on the windshield. I tried to turn them off and on but nothing worked. Luckily I was able to safely pull off the side of the road. I cleared the snow from the windshield and then the wipers worked again. About an hour later I was driving on the freeway in snowy weather and the same thing happened again. The wipers suddenly stopped working. However, this time I was in heavy traffic and there was no safe place to pull off the interstate. I was able to look through a small area on top of the windshield and drove about another mile and half before I could find an exit to pull over. I cleaned the snow from the windshield but the wipers still did not work. I then opened the hood of the vehicle and continued to clear snow from below the windshield wiper arms. Finally the wipers began to work again. This is a HUGE safety issue. I could have easily been in an accident because of not being able to see forward. And if I were to stop suddenly, someone could have easily ran into the rear of our vehicle. The next business day I contacted my local dealership and informed him of the incident. I also informed him that there was a previous recall on the windshield wiper arm on this vehicle that I had replaced in July 2023. He indicated that the recall had nothing to do with the wipers not working in snowy weather and that I was welcome to bring the vehicle in to have the wipers inspected. I did that that same day. They inspected the wipers and informed me that the bolts holding the wiper arms were tight and that the wipers were working normally. There was no warning lights or other symptoms prior to this incident.
The contact owns a 2023 Hyundai Palisade. The contact stated while driving 55 MPH, the windshield wipers stopped operating as needed. The contact believed that the failure was associated with NHTSA Campaign Number: 23V180000 (Visibility/Wiper) which was repaired in 2023. The vehicle was taken to a dealer where it was diagnosed that an unknown part was a design flaw. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.
There was a recall for a wiper issue spring 2023 that was for an issue of the wipers not working during snow. It did happen before it was fixed. Yesterday was the first real snow and it happened again while driving they stopped working.
Recalls not being done! I am writing to complain about the inadequate and unsatisfactory service I received from the Temecula Hyundai service department on several occasions. The last one crossed the line and is a cause of concern; a huge safety and liability issue. On July 20, 2023 I brought my vehicle in for the driver wiper recall. I was told it was done and it reflected on my profile. After repeated incidents at this location I decided to get my vehicle serviced at a different location. On November 16, 2023, I dropped my vehicle off for the electric oil pump recall where they also suggested to address the windshield wiper. I told them that had been taken care of at the Temecula dealership but they proceeded to show me that while they logged the work in the system, the job was never completed; my palisade still has the old wiper part that was to be replaced. I wonder if this is standard practice at the Temecula shop? That-??s extremely concerning as it poses a safety risk if recalls aren-??t being properly addressed. I find what happened to be unacceptable and a huge safety and liability concern. I request from you to address this issue the best way possible. I hope that you will be able to find a satisfactory solution very fast.
Both LR and RR door windows are Smoky, Foggy, Hazy at all times but when exposed to direct sunlight are a safety hazard and need to be replaced. Hyundai provided me with a TSB #23-BD-001H. It states the FMVSS are meet. I strongly disagree with this TSB. The TSB also stated on CERTAIN 2023 MY Palisades. My question is if it meets or exceeds FMVSS then why isn-??t that why on all 2023 Palisades not just CERTAIN ones??
The rear passenger windows have a cloudy / hazy look to them, making it difficult to see out at certain times. This is a known defect on the 2023 Palisade models. This defect is between the glass panels. It is not a film tint.
Rear door windows, not clear, gray, especially in sunlight and causes visibility and safety issues, Hyundai at this point is not planning on doing anything to resolve this issue. I picked up the vehicle on an overcast day and rain. Didn-??t notice this issue or I would not have purchased it.
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) however, the contact stated that while it was raining, the windshield wipers were intermittently activated, and the front driver-??s side wiper started striking the metal frame and seized. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled; however, the contact stated that after the vehicle was taken to the dealer, the contact was informed that parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,200. Parts distribution disconnect.
Forward sunroof exploded OUT without any impact. Wife driving car on state highway which caused panic, also glass landed in kids carseats. Problem has not been reproduced or looked at by dealer, trying to make appointment to have it inspected. No inspection at this point. No warning lamps or other indications that the sunroof was going to fail.
After a snow fall wiper worked one time and then stopped working with just a little snow on window. Had to stop the vehicle turn it off and turn it back on to get wipers to work.
Driver activated defrost in the rain. Exterior temperature was about 70 degrees Fahrenheit. Crack occured on the windshield. No impact by road debris. It was an edge crack. Occured due to improper installation of the windshield, which seems to be a common issue in the Palisade of all years.
We were driving in a snow storm with kids trying to get home and all of a sudden our wipers stopped working and the snow completely covered our windshield. We couldn't see anything and we were in the middle of the road blinded by the snow, not knowing where to go, or stop and how to go get home. My husband had to stop in the middle of the road risking our lives just to clean the windshield. It was covered in snow again almost instantaneously and became impossible for us to get home. This is extremely unsafe that the wipers stop working whenever it snows. This was the worst incident that happened to us but everytime it snows the wipers stop working and we have to clean the bank behind the wipers to get them to work again. There must be a recall for 2023 Palisades as well because they haven't fixed the problem from the recall of the 2019 models and Hyundai must be penalized for ignoring such essential and important safety feature despite knowing it for years...
A D V E R T I S E M E N T S
- Albuquerque, NM, USA