This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I-??m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.
Passenger door showing it is open at all times, makes an alert noise while driving. Also can not lock doors because of issue. Can not lock door even when parked and vehicle is off. Brand new car with 1600 miles. And I get door open alerts after I turn the car off
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.
I purchased my Hyndai Palisade on 06/14/2023 from Temecula Hyundai. We had the car for a week and then the car sat for three days. I went to get in it and found the battery was completely drained. Jump started the car and drove for two days. Going to leave my house and the battery was again drained. Took the car to the dealership and they said I had a bad battery. They replaced it. Took the car home. The following week we had the same issue, drained battery. Took the car back to the dealership. They had the car for two weeks and said a junction box was bad and causing a parasitic drain. They replaced the junction box and we got the car back. Drove the car for a week and went to Laughlin. The car was parked for two days and the car would not start. Completely drained battery. We got the car jump started and drove if for a bit. Parked it and the next morning the battery was again dead. Taking the car back to the dealership again for the third time for the same problem. We believe the car has an electrical defect somewhere causing this. The dealership has had the car more than we have and I have no confidence they will find the problem.
My sensors have been having issues since the day I bought my car march 5 2023. It would be intermittent, and became constant. The error reads, "check parking distance warning system" as well as "ultrasonic sensor error or blockage" and my sensors are clean. Nothing blocking them whatsoever. It's constant. I went to my dealership for them to say someone may have hit my car while I was I. The grocery store. Shouldn't there be some serious damage? I don't lcoe the lying. And I don't love how they tried to get me to pay because me sensors wouldn't even calibrate. They said anything could knock them out of wack because hyundai sensors are super sensitive. Well then they need tk be less sensitive. My car is garage kept, barley leaves the house currently has only 2000 miles after having the car for 2 months now.
- Meraux , LA, USA
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Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.
I purchased this vehicle on 9/17 and since day 1 the infotainment system will not turn on when starting the car. It has a digital instrument display and infotainment which control 90% of the vehicle functions. I have opened a case with Hyundai # 20328505 who took 2 weeks t call me and had no resolution other than to let the dealer handle it. I have been to the dealer 3 times now and they can't figure out what the issue is. This is a major safety issue if I can't tell how fast I'm going and or the safety functions don't work.
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- Glendale, AZ, USA