The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised that the vehicle be taken to the dealer. The vehicle was then towed to the dealer, who determined that premature bearing wear had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 141,000.

- Brenham, TX, USA