This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hybrid system warning "safely stop and do not drive" warning sounded while driving at approximately 70mph on the interstate and the car immediately lost power and was unable to lost the ability to steer as the steering wheel locked! the dealer indicated it was the power relay assembly for the hybrid battery that faulted.
"check charging system" warning message came on while driving on the highway at night 01/08/2021. Suddenly no power to the engine. The gas pedal wasn't working. Quickly I pull into the hard shoulder. The car failed to start the engine with the same error message. The car lost power shortly after. (the hazard light wasn't working. I contacted 911 for emergency assistance. Penndot truck shows up after an hour to cover the road. ( to prevent collisions.) I towed the car to a nearby dealer. Contacted by the dealer 3 days later. They said it was12V a battery issue and it's fixed. I went back to the dealer the next day to pick up the car. I paid $388 for replacing the battery. The car won't start with the same error message. I ran into the dealer asked for an explanation. The worse thing is the dealer never ran the diagnostic test for code or anything and assumed it's fixed. I demanded a refund. I made a few calls to check the status of service since then. No one has returned my call yet.
My headlights keep going very dimmed and brake lights consistently burning out in my car. I am replacing them every couple of months. This has been going on over a year.
I was driving the vehicle on a highway going no more than 45 mph and all the lights came on and it shut completely off. I tried to get a jump but it still didn't do anything. There was no engine lights or anything on my dashboard besides eco. The car hasn't had any issues at all. For some strange reason my steering wheel been locking a lot.
This is a major issue thousands are having with this model 2014 Sonata. When using the blinker, it causes the headlights to completely shut off while driving. Soon as the blinker turns off it kills the headlights. Extremely dangerous and Hyundai seems to be ignoring this issue and pretending they're not hearing of it often. I've had to pull over many times until the lights come back on. Seems to be an issue in the steering column. Cruise control also decides when it wants to work. Sometimes on startup it works, sometimes it doesn't. I believe it has to do when the car is started. Something odd electrically with these cars. But the blinker/headlight issue is causing wrecks. This is wildly dangerous
- Sarasota, FL, USA
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While driving my Sonata an error appeared on my dashboard stating 'hybrid system warning! safely stop and do not drive. Check brakes." When this occurs the gas pedal goes to the floor and the brakes grinds my tires. U can hear a loud chiming like sound coming from the car. I'm reading this issue with a number of Sonata hybrid.
When driving at night my headlights some times flicker like from high beams to low. This is bad enough, but when they go completely out on 2 lane highways at midnight it is heart stopping. Have learned it might be multi function switch ( turn signal switch). To be repaired at my expense even though there has been hundreds of complaints for this issue. Rep from Hyundai told me he had never heard of this problem even as dealer mechanics says happens all the time.. maybe another class action would get their attention before some is killed.
Drivers side brake light bulb exploded, and melted into the socket. I was advised that you cannot replace just the socket and Hyundai is quoting $400 for the entire wiring harness. This is a fire hazard and causes an additional safety hazard with the loss of the brake light
While driving on the highway, apx 70mph, occasionally my 2014 Sonata gls will completely die. This has happened at least 10 times not in the last two months, always when the car is in motion usually at highway speeds. The dash lights all go black, radio cuts off, and engine dies, for apx 2-3 seconds, and then usually turns itself back on like it never died. Occasionally though the car will not turn itself back on. When it dies, the steering also becomes very stiff and the brakes are extremely hard to use. My car has only 112xxx miles and has always been serviced regularly. There has never been any check engine light on or any codes stored when checked. I've contacted Hyundai service center multiple times. Each time they tell me that they can't help me, there are no recalls and I should 'check my battery connections'. I have, they are all fine. I'm very concerned for the safety of myself and my three children. Three mechanics now have checked out the car and they can't seem to find any problems.
The contact owns a 2014 Hyundai Sonata. The contact stated that start-up there was an abnormal sound coming from the engine. The contact also stated that the display intermittently failed to operate while using the back-up camera. The vehicle was taken to gossett Hyundai South (2660 mt moriah rd, memphis, tn 38115) and the contact was informed that the vehicle would be repaired under warranty. Several days later the contact was informed that the vehicle was not subjected to a warranty repair and that the vehicle would have to be repaired out of pocket. The vehicle was then taken to wolfchase Hyundai (7727 us-64, memphis, tn 38133) and the information was confirmed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that there was an abnormal buzzing sound coming from the exhaust system. The manufacturer was not made aware of the failures. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
I have replaced my light bulbs in the back 2 tail lights within a month of each other. And the light bulbs keep going out. It is something electrical going on. I have also a melted housing light. Every time I put a light bulb in. It goes back out. The only stopping light that works is the one it the back window. So only my left light works when I turn on the lights. But no brake lights. Just the one in the window. My car was stationary and you could plainly see the lights were not working. And also I had someone to step on the brakes to see if they would come on. And they are not. I did get them to work at one moment. But the just went out when U stepped on the brakes. This has been going on for months now. Just thought the car need some work done. But it's only 6 years old. And I should not be having electrical issues so soon.
Sometimes when you are driving, the steering wheel will jerk in either about 2 inches. It is not enough to force you into the other lane but enough to scare you. When you try to correct it, the steering wheel seems to be hard to turn like it is locked. If I turn the wheel back the other way the attempt to steer normally, the wheel is loose and normal. Speed is not a factor as this has happened at various speeds from 35 to 70 ph. I asked the dealer about this and they "test drive it but could not replicate it". I was told they could keep it for a week and let someone drive it around and they would try to figure it out. In the meantime, I would be without a car. Also, there is an electrical buzzing noise coming out from under my dashboard behind the speedometer. I have actually called a couple different dealers and let them listen to it but no one knows what it is. My local dealer want S to again keep my car for a week to investigate. I took it to them while it was making the noise and the computer said nothing was wrong. This seems to be related to the climate control system according to my experimentation with the noise and changing the settings on the climate control. Both issues have been reported to my dealer since about 4 months after I bought the car. When I asked the dealer for documentation, no one actually put my complaints in the system.
I was on the interstate during torrential downpour, my car's check engine light started flashing and I couldn't accelerate above 2,000 RPM or go over 60 mph. It was very dangerous. I took the car to the dealership to be repaired. After 3 days I picked the car up, and they said they replaced the knock sensor and the car was fixed. Since then this has happened 3 more times. Car is currently in the shop. I started researching on my own, and I read that the knock sensor was an update Hyundai added after the recall of the engines in these cars. This knock sensor is actually protecting my car (and me) by putting it in 'limp mode' because it senses something dangerous in the engine. I have contacted Hyundai Consumer Affairs to inform them I am afraid to drive the car because this has happened so many times and clearly is't fixed, and I'm sure it has to do with the recalls they have and engine fires. They've done nothing. Last time I went to get the car the manager at the dealership said that many people were having issues, but Hyundai doesn't allow them to actually fix the problem. They have to do work-around fixes instead of the actual repairs needed. The manger said he predicts that "there will be a class action lawsuit because of Hyundai not doing anything to actually fix this engine issue". I don't know who to turn to, but I' am afraid to drive the car. I don't want to be driving down the road and the engine catch fire. I'm currently pregnant and it has been very stressful dealing with this issue. I fear the dealership will disable the knock sensor so that it stops putting the engine on limp mode and then I will have a fire. I also fear that the knock sensor may not work correctly next time and the engine may catch fire. I need the engine fixed. I hope by submitting this complaint it will help get this engine problem solved for me and consumers.
The (mil) malfunction indicator light came on and my car just suddenly stopped running when I pulled up to a stop sign, when I braked for stop sign to make a left turn, while driving, leaving walmart shopping center. I checked the NHTSA website and found that the (mil)malfunction indicator light is under investigation
The contact owns a 2014 Hyundai Sonata. Ever since the vehicle was purchased brand new, the contact experienced issues with the air conditioner blowing the wrong temperature during the seasons. The brake lights were also malfunctioning. The vehicle was taken to ray brandt Hyundai (1700 westbank expy, harvey, la 70058, (504) 684-8039), but they could not duplicate the failures and stated that the VIN was not included in a recall. The contact took his vehicle back to the dealer numerous times, but the air conditioner failure continued. For example, the defroster would blow out cold air in the winter. The manufacturer stated that there were no failures with the vehicle since the dealer could not duplicate the failures. The failure mileage was 500.
The problem started with external light bulbs going out. Had to replace 4 in the matter of couple months. Smell of burning rubber (thought it was gas), radio restarting automatically. One day was driving down a road, all the sensors started flickering, the vehicle lost power, engine shut off, came to a stop. I managed to restart the vehicle in couple minutes and drive it the nearest shop. Happened at 78 K miles. The shop said they cannot fix this problem, had to take it the dealership where it is now. Will take a week to fix and well over a thousand dollars in cost. Absolutely unacceptable electrical issue in such a young vehicle, Hyundai needs to take responsibility and have a recall. Looks like its a very common issue in this model.
Driving in light rain on normal pavement St louis county. Approached stop sign at end of steep hill. Applied brakes lightly and well in advance but car was not stopping. Realized that engine had stopped so nothing was working. Car began shaking violently as if brakes were trying to grab. Finally came to a stop in the middle of intersection - fortunately nobody was in front of us are attempting to cross intersection in other direction. Car was completely dead. Tried to restart but nothing. Had to move car so tried to start again - starter did not crank at all, but suddenly engine was running as if it had never stopped and all power was restored. Drove immediately to dealer thinking it was something to do with engine recall. Was able to get to the dealership about 5 miles away with no incident. After 3 days of being at dealer we were told that something in the brake fluid "module" had broken lose and brake fluid leaked into wire harness causing extreme corrosion. They believe the engine never actually stopped running, but rather the electrical signal was momentarily interrupted due to the corrosion. It was going to be a $5000 fix. We did not have car repaired. Dealership said they would send it to auction. This car must to be pulled off the road as it is a hazard to anyone who purchases it, even "as is". reported to Consumer Affairs at Hyundai on 11/6/19. Spoke to a representative 11/14/19 and was told car would be taken out of service. I am reporting here to insure that it is indeed taken out of service. We could have been killed or seriously injured. Wife drives about 35 miles per day and it could have easily happened while she was driving to work.
Brake lights keep blowing out. I have replaced individually 2 times, and both together 2 times in 2019. I know I am not purchasing off-market or used or faulty light bulbs. There must be something wrong with the vehicle. The most recent replacement of both bulbs was Oct. 20, 2019.
The contact owns a 2014 Hyundai Sonata. While driving 60 mph, the vehicle lost all electrical functions without warning. Also, several unknown warning indicators flashed on and off. The contact stated that the brakes, power steering, and acceleration was inoperable, and the vehicle stalled. The vehicle was towed to simmons rockwell Hyundai (784 county rd 64, elmira, NY 14903, (607) 796-5555) where it was diagnosed, but no fault code was found. The vehicle was test driven by the mechanic who stated that the vehicle was operating as intended. The vehicle was still being diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
A D V E R T I S E M E N T S
- Lebanon, TN, USA