I love my car that I purchased used. When it went in for some problems to be fixed after the purchase, I mentioned that the trunk doesn't pop open with the smart trunk feature. I was told they were aware of the complaints but there is really nothing that could be done to fix the problem. It's really a pain when your hands are full and you have to nudge it open with you elbow. Was excited to have the smart trunk feature, and I was hoping there was a fix for it.