This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Hyundai Tucson. Seat belt retractor mechanism to locked up, due to the vehicle being in an accident before the consumer took ownership. The consumer stated when he entered the vehicle, he discovered the seat belt would not retract. It would only come out about six inches and then lock. He removed the plastic cover on the lower section of the B pillar and found several parts of the retractor laying in the bottom of the pillar. The consumer was informed the vehicle was in a previous accident, and as a result, the seat belt pre-tensioner would have deployed. The consumer stated if a vehicle is in an accident, the pretension engages the lock up mechanism and ultimately, the entire seat belt unit would need to be replaced. The consumer believed, the auto body shop tampered with the seat belt retractor unit, to make it work.
- Clearlake, CA, USA
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- Clearlake, CA, USA