9.5

really awful
Typical Repair Cost:
No data
Average Mileage:
79,250 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. engine has to be replaced (4 reports)
2017 Hyundai Tucson engine problems

engine problem

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2017 Hyundai Tucson Owner Comments

problem #4

Sep 012022

Tucson SE 2.0L

  • Automatic transmission
  • 108,000 miles

A D V E R T I S E M E N T S

I bought this car 4 months from the Hyundai dealer at El Paso, as a used car they delivered the car after being inspected, checked etc.

Last week my daughter was driving it, suddenly it lost acceleration on the middle of the freeway, the oil warning light came on and she had to steer in the middle of the freeway to avoid being hit from the rear into the shoulder, the motor began making a noise and she was able to pull aside safer.

After reading this weekend the issues that these motors have, I understand the Hyundai had a recall on only 95K of the cars sold, but owners like me continue to experience the same issue.

"The defect is linked to connecting rod bearings in the 2.0-litre Nu GDI engines possibly wearing out prematurely, which may damage the engine. If this problem does occur, owners may notice an “abnormal knocking noise” or see an oil pressure warning light turn on."

- Genaro M., El Paso, US

problem #3

Mar 182022

Tucson

  • Automatic transmission
  • 55,000 miles

click to see larger images

engine shut down, bearings broke while driving engine shut down, bearings broke while driving engine shut down, bearings broke while driving

Hyundai inspected the engine according to the federal recall and did not identify any problems in January 2022. The car had been consistently consuming oil and required frequent top offs. In March 2022, I was driving and the car hesitated and then the engine shut off. Luckily I was able to coast to a stop at a gas station. I took it to a mechanic's shop and he said the rod bearings were not functioning and the engine needed to be replaced. The quote was $9K. Thankfully the car was under warranty.

I filed an inquiry on MyHyundai and the response was this was not covered under a recall. After that I contacted the Hyundai service department at the local dealership. It was a frustrating experience, we were on hold for hours and then the call was dropped multiple times. We were persistent and finally spoke with a service agent. He was exasperated with the inflow of cars with similar problems. Hyundai committed to replacing the engine and the dealership paid for a rental car and said it would be at least 2 weeks before they might know when the new engine is available. Given the number of cars that have similar problems with this engine and supply chain issues related to the pandemic it may be 6 months before it is repaired....

- Steve S., Houston, TX, US

problem #2

Jul 152021

Tucson

  • Automatic transmission
  • 69,900 miles

Engine seized while driving. It took two months to repair due to lack of parts and shipping.

- Daniel M., Oxnard, US

problem #1

Dec 302020

Tucson 2.0L

  • Automatic transmission
  • 84,000 miles

On December 30, driver was on I-24, and heard a knocking noise. He pulled off at the next exit. The engine area had started to smoke. We had it towed to Chattanooga Hyundai dealership. We found out from Brent in the Service Dept that the bearings on the engine had broken and the engine would have to be replaced. He said he found a rebuilt engine for around $7200. We had the vehicle towed to the Cleveland, TN Hyundai dealership. The service department was trying to work with us to get it taken care of on a Prior Approval with Hyundai. Hyundai denied the request, because we were not the first owner.

It was a low mileage rental car prior to our purchasing it in Livingston, TN. I called Customer Care myself and was told the same thing. There was a recall and a class action suit on the years prior and the years after 2017 for the same problem. For some reason they did not include the 2017 Hyundai Tucson, with the same 2.0L engine in the law suit. We are a very small business and do not have the funds to pay for the engine replacement, on this vehicle that we purchased in March 2020.

We purchased two 2017 Hyundai Tucson. I really liked the Hyundai Tucson for comfort and the way it handled, however, having had this experience and Hyundai not standing behind their product because I am the "second owner" of the car, which voided the warranty is not acceptable. We really need this vehicle on the road, but at this time, I can only afford to make the monthly car payments.

- helping hands, Cleveland, US

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