5.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,214 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Hyundai Veloster accessories - exterior problems

accessories - exterior problem

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2012 Hyundai Veloster Owner Comments

problem #9

Dec 212016

Veloster

  • 70,300 miles

A D V E R T I S E M E N T S

The Hyundai Veloster 2012 had a recall a few years ago concerning the sudden explosion of the panoramic sunroof. I took in my vehicle immediately to be checked out and was told the sunroof was fine. While driving the vehicle at about 65/70 miles per hour on the highway during rush hour, an extremely loud bang occurred. I immediately associated the loud bang as a gun shot. Glass from the ceiling fell into the vehicle and on my body as the sunroof cover ripped open. I was so startled, that I ducked trying to protect myself as glass was falling onto me while driving. I was able to turn on my hazards and pull over on the side of the road. Although, I did not speak to any witnesses, I am certain the semi-truck driving beside me saw what occurred as he turned on his hazards and slowed down to let me over. I was literally shaking from being so scared and caught off guard. I got out of the car to see what had occurred and my sunroof had exploded. The entire glass portion of the sunroof was gone except for the edges, which were left cracked. I attempted to take a picture, but it was dark and I was on the highway, which was not safe. My vehicle has been at the Hyundai dealership since 12/21/16. I could not reach anyone at the service department, even though I called during hours of operation. I was then instructed to leave the vehicle over night. As of 5:48 pm on 12/22/16, I was told the service department is waiting on instruction from Hyundai's corporate office and have not been provided a vehicle. Although, I did not suffer any serious injuries, I am very worried about the safety of others driving this vehicle. Not only is the glass itself dangerous, but the sound was so startling it could cause someone to veer off into other vehicles causing great bodily injuries. I had not opened the sunroof for days, perhaps even weeks as it has been very cold.

- Broken Arrow, OK, USA

problem #8

Mar 022016

Veloster

  • 63,000 miles
Sunroof exploded while the car was being operated along the highway. There was a sudden loud noise like a shot from a firearm. Then the glass from the sunroof started to fall into the interior of the car. There was damage to fabric liner that conceals the sunroof, and the rear spoiler. There might be other damage yet to be discovered.

- San Antonio, TX, USA

problem #7

Nov 222012

Veloster 4-cyl

  • 7,723 miles
The sunroof on my 2012 Veloster exploded while the vehicle was parked in my driveway, showering glass all over the interior and exterior of the car. Temperatures were mild and there were no sign of any objects striking the glass.

- Kearny, NJ, USA

problem #6

Nov 082012

Veloster 4-cyl

  • 6,000 miles

A D V E R T I S E M E N T S

The car was parked in my garage over night. In the morning, when leaving for work I found the cars sunroof had exploded. Glass was on the garage floor, car roof, windshield, hood, and rear glass. Shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. The explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed I do not want to drive this car. If the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle.

- Houston, TX, USA

problem #5

Nov 082012

Veloster

  • 6,000 miles
The contact owns a 2012 Hyundai Veloster. The contact stated that while parked, the sun roof glass exploded. The vehicle was not taken to a mechanic or the dealer, and was not repaired. The manufacturer was not contacted about the issue. The failure and current mileages were 6,000.

- Houston, TX, USA

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problem #4

Feb 162012

Veloster 4-cyl

  • 2,000 miles
I purchased the Veloster in early December 2011. It was at school in the parking structure in February of 2012 when I got a call from the campus police department saying my car had damage. When I arrived at the scene, I found the sunroof completely exploded. At the scene and after the incident, there were no witnesses of someone physically breaking in the window. There is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. There was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. There was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. The police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. I whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. Updated 10/19/12 updated 10/23/2012

- Riverside, CA, USA

problem #3

Feb 172012

Veloster

  • 800 miles

A D V E R T I S E M E N T S

Glass and visibility problem: In Feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. Temperature was normal at the time and no outside object was found in the car. It was a dangerous situation and very expensive fix. Hyundai company did not cover the repair cost under warranty. Electrical problem: From June 2012 too present, there is error message popping out that bluelink is active but not registered. After almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. Each time that I turn on the car, this message pups up which is distracting and dangerous. Apparently this is a common error with new Hyundai cars with bluelink.

- Alexandria, VA, USA

problem #2

Jul 282012

Veloster

  • 2,000 miles
I was driving down the highway at 3am and my sunroof exploded out of nowhere. I had it tilted at the time, and glass shattered all over myself and my passenger and our personal items. I was able to safely exit the highway and call emergency roadside where an appointment was made for me to take in my car. We were en route to California at the time to relocate, so we were not able to make it to a dealer until the following Monday after our Saturday evening arrival. When we spoke with someone at the service department, he immediately disregarded the situation, saying the glass was not covered by the warranty. I would not accept this response, as my car was barely 2 months old and the experience was very traumatic. When I spoke to the service manager, he was able to arrange a rental for me which was paid for by Hyundai. All repairs are also being covered by Hyundai. Currently, my car has been in the shop for over 3 weeks. The glass, headliner, quarter panels, and essentially the entire outside of the car had to be replaced/repaired due to paint chips, scratches, and other surface damage suffered during the incident. I am currently attempting to contact the dealer where I purchased the car to see if they will buy the car back, as I am coming up on a time frame where the lemon law will be applicable to the amount of time I have been without my vehicle. At this point, although Hyundai is covering my repairs and most of my rental (I was asked to cover the taxes), I am dissatisfied with the company. I previously owned a 2010 genesis that had problems, which I traded for my Veloster.

- Hollywood, CA, USA

problem #1

Jul 272012

Veloster

  • 6,100 miles
The contact owns a 2012 Hyundai Veloster. The contact stated that while driving approximately 60 mph, the sun roof suddenly shattered. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the sun roof would have to be replaced but they were unable to determine what caused the sun roof to shatter. The vehicle was repaired. The approximate failure mileage was 6,100.

- Park Ridge , NJ, USA

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