This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My son was driving with the panoramic sunroof open and getting up to speed on a 55mph road. He was going apprx. 35-45 mph when the sunroof shattered. He was confused and all vehicle passengers were ok, they pulled over. Nobody was hurt. We looked up and there was a previous recall for this sort of thing happening. They spent the next few hours picking all the glass out of the vehicle and their clothing. We can not close the sunroof attachment and have taken our vehicle to Hyundai to be told it is not included in the recall.
Driving, the car was in motion, straight northbound interstate 55 at 70 mph and suddenly I heard an aggressive loud explosion, similar to that of a shotgun, glass was crumbling all over me and the interior of the vehicle. The panoramic sunroof panel exploded into bits and pieces and a portion of the sunroof tracking/frame dangled on the driver side scratching the narrow piece of frame. No apparent reasoning or cause for the explosion. No vehicles on all sides of me, no rocks or any other objects found that could have caused the breakage. I was told by the Hyundai dealership my VIN number was not listed as a member of the recall group of 2012 Veloster's that had same complaints made of exploding sunroofs. I considered myself blessed to have not been caused bodily injuries by the explosion and blessed that my insurance allowed repair expenses to be covered under comprehensive insurance. Once it is repaired I will divert my Focus on trading the vehicle in for a more reliable and safe vehicle with no sunroof feature to cause future costly challenges for me to have to submit a claim with my insurance.
The 2012 Hyundai Veloster emits a strong odor of gas in the cabin when driven in temperatures over 100 degrees. I have researched this on the internet and have noticed several complaints- all stating that Hyundai states this is normal. I have also went to to the dealership and been told that this smell is within normal limits. The smell is so strong that I have actually vomited and my kids have had to lay down due to nausea. It happens when the vehicle is moving or not.
Hyundai Veloster 2012 - travelling in left lane of divided 4 lane highway at 65mph, braked and slightly veered to left suddenly as vehicle in right lane moved into left lane in front at slower rate of speed. With very little left shoulder, vehicle went off the road into the grassy damp median. Due to loss of traction, was difficult to control vehicle, had choice of hitting trees/creek or concrete bridge support. Vehicle hit bridge support still traveling at 45-65mph head on, then swung around so left side of passenger vehicle scraped on the bridge support from front bumper to rear seat. Vehicle suffered major damage to front end, tore off mirror, door handle and broke all glass on left side. Airbags did not deploy anywhere in the vehicle. Driver was struck by an object in vehicle causing a severe laceration across eyelid from nose, up across eyebrow. About 1.5" long, cut to bone. Side window glass shattered resulting in several pieces embedding in various body parts and many sharp slivers of glass all over. Had airbags deployed, particularly the steering wheel airbag, we feel that the driver may have avoided the injury to the eye which will require reconstructive surgery to repair. Wiper washer stalk broke off from steering wheel with the outer portion completely coming apart with a 2-3" protruding plastic core which we believe caused the eye injury due to blood on the item. Other possibility would be the rearview mirror. In either case we feel that air bag deployment would have prevent face from contacting either of those items.
- Houston, TX, USA
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The blower motor on the ac/heater keeps failing so that you can't get either hot or cool air into the car. Once it happens you just have no heat or cool control. This is miserable in the summer but very dangerous in the winter because you cannot defrost your windows so that it will be safe to drive. Even if it's not freezing the window just breathing inside the car will fog things so you cannot see if it's raining or cold outside which is very dangerous. The blower motor for the ac/heating needs to work. That part has failed 3 times on my very same vehicle. I know this cannot be happening to just me alone. When I took the car in to have this fixed again yesterday the mechanic said that on the Hyundai the blower system for the ac/heating is a regular problem in the Hyundai. I don't think he was supposed to say that but he did. Please investigate.
I went to a tire store 8/24/15 to have a screw taken out of right front tire and have patched. About 30 minutes later mechanic called me back to look at the kumho tire and the steel was separating inside and around the edge near where the wheel area would be. They would not put this tire back on the car for liability reasons. He wanted to put the spare tire on and was surprised to hear Hyundai doesn't provide one. They pulled the left front tire off and found the same defect-only worse. I had to wait an hour for 2 new tires to be delivered and then installed. I paid $405.36 for 2 new tires ! I understand they are low profile tires and more expensive but they should have lasted longer ! I did everything I was supposed to do --records to prove --rotate every other oil change and never thought I would have to buy 2 new tires at 27,179 miles. My car is garage kept at home and in a parking garage at work. I have 2 more tires that need to be checked but I can't afford another $400. I'm afraid to drive this car! I expected more from Hyundai and kumho. Please advise.
I was driving home from work with pelting ice, just got off the expressway, stopped to get food for dinner. Parked in a large lot, when I was walking out with my groceries, heard a sound like a gun shot. I was about 8 feet from my car and realized my sunroof just exploded. There was very sharp jagged pieces of glass all over my interior. I had to get a blanket from the trunk and sit on it to get home without cutting myself and nearly had another accident because the pelting ice was coming down on my face. Thank god it didn't happen while I was on the expressway, probably would have killed someone or myself with glass exploding into my face. Called the dealer, they were rude and uncaring until my wife got involved. She had to argue with the service assistant manager, brandy, on several occasions. I took my car in to kerry for the recall in 2014 and they gave it back to me saying it was tested and was safe. Brandy felt Hyundai was liable and was very flippant with the wife...big mistake. She called the general manager of the dealership when brandy refused to pay for my rental car during the 4 weeks they had my Veloster in for replacing the roof. All in all, this could have easily been a fatal issue if god hadn't been watching over me. It scares us to think of what could have been, just 15 minutes earlier. We feel Hyundai should be sued for this, class action. I can't say I feel safe driving the vehicle now, but have no choice.
Bought the car brand new in Jan of 2012, started having "issues" with the duel clutch within a few months of driving. After getting use to the new car and how it drove, putting a few thousand miles on the car, something was still not right with how it drove. Not getting the speed it needed and tacking out the rpms to change into the right gear and at times, was the wrong gear. We had taken it to the dealership in which we got the car, told them of the issue and they said there was nothing wrong and that it was "normal" with the duel clutch and that we had to drive it more in manual mode, which made no sense to me. After a few months, the car got progressively worse....could not even merge out into traffic that was going 30-35 mph. Had to always drive the car in manual mode as opposed to automatic, adhering to the dealership. Well, one thing lead to another and now the car is barely driving and becoming a massive safety issue, as we have to use this car to go to and from work and that only. We had brought it to the attention of the dealership, once again in Dec and now... they are having "issues" with the duel clutch and that this car was...a "guinea pig" and being made a complete mockery of this particular dealership. We have escalated the issue to corporate office and I will never purchase another vehicle from this maker ever again... nothing but a horrid experience.
The sunroof shattered violently in an upwards direction, sending some glass down inside the car and the rest all over the exterior. After googling I found out there are many other Veloster owners that have had identical instances where their sunroofs shattered spontaneously.this could have resulted in serious injury. The dealership says they do not know exactly what causes it, but they are working on it with Hyundai. They have another sunroof on order, but am worried I may have this happen again due to their manufacturing defect for this component.
A D V E R T I S E M E N T S
- Independence Township, MI, USA