This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The knob on to the ac and heat in the vehicle burned out and doesnt work. According to main websites, this issue happens alot and continues to be an issue for many even after it's been replaced.
The fan switch for the HVAC quit working, so I took the climate control module off to see what the problem was and noticed the switch itself was melted and burned, as if there was a fire and/or the voltage is too high. This is a severe fire hazard and should be looked into immediately. I am not the only person having this issue.
The heating control unit knob does not set on the various settings (1-4) and does not blow heat or air correctly. Many people have had this issue and end up having to replace the unit themselves. The issue is the contacts get burned out and no longer work. This is a serious fire hazard and I dont know why a recall hasnt been issued. If you search online you will see numerous examples of what I am referring to. If I replace this myself I have to risk damaging my car or electrocuting myself and paying for an expensive part. The other option is have a mechanic do it and end up spending over 500$ for something that should not be malfunctioning. Please investigate this serious issue and do the right thing.
The temperature control keeps melting I have read they are a lot of compliments about this fire hazard I have replaced it 3 times but the wording harness is burnt
- Powell, TN, USA
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Fan blower switch no longer functions on setting 1 or 2. setting 3 and 4 work for now. A faint electrical smell was detected shortly after I changed the fan speed.
The climate control/fan speed selector knob melts and burns out, causing a potential fire hazard. Voltage is too high for the material they are using and thus causes it to melt and burn out.
The ac fan control switch on the dash melts on the back of it and causes the switch to only work on speed 1 and in some cases not at all. Now ive researched this multiple times and many many people have had the same issue that im having and some have even had their while car catch fire. So to better explain im adding a youtube link that explains what has happened. Https://www.youtube.com/watch?V=1ckrhib7xnu&feature=share
The contact owns a 2013 Hyundai Veloster. The contact stated that the climate control fan switch melted, which affected the fan speed. There were no warning indicators illuminated. The contact called duell's evansville Hyundai (located at 4400 E division St, evansville, in 47715, (812) 473-4400) where it was diagnosed that the control fan switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 116,618.
The ac/heater blower switch was replaced 2 years ago and as of today I removed the switch for not working again and found the switch and box had melted and caught fire. This is a major fire hazard that has occurred to multiple people.
I am on my third control heater assembly (part number: 972502V010blh) - after several months the fan speed control breaks. It totally falls apart internally and now I see why - appears to be a heat issue. I do not feel safe in this vehicle as I could see an electrical fire starting, I have attached a photo of the connector.
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA campaign number: 19V204000 (electrical system, engine). While driving 70 mph, the contact heard an abnormal popping and clunking noise and the vehicle stalled. Smoke emerged from the vehicle and oil was in the engine compartment. There were no warning indicators illuminated. The vehicle was towed to the contact's residence. The contact called lee Hyundai of goldsboro (304 N oak forest rd, goldsboro, nc 27534, (866) 789-1488), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 15836168, but no further assistance was provided. The failure mileage was 121,000.
We took the car to hondai before this recall about 3 month ago left it there for 3 days they did a deep check up on the electricity since the car won't drive no results were found and the car still not working.
I have a Hyundai Veloster 2013. On the hwy home from work my car suddenly lost power, I was able to make it to the side of the road where it completely died. Upon initial inspection it seemed to be in part due to the battery. We replaced the battery and. Switched out the alternator to test it and took it in to the dealership where they charged us 150 to suggest factory parts in order to diagnose it. I refused and put the old alternator back on after it tested clear and hecked the fuses. The multi fuse for the alternator had blown so we replaced that (making it driveable) and brought it in to a different Hyundai service dept. They didnt charge me to tell me that it had blown a rod and I needed a new engine. Hyundai is refusing to do anything however did call the sexist jerks from the originally Hyundai dealership and used that interacton as basis to say my car is fine...
I purchased my 2013 Hyundai Veloster in fall of 2015 as second owner from world Hyundai in matteson, il. It had roughly 32,000 on the odometer. After two decent years of relatively trouble free ownership the "electrical gremlins" attacked the trunk release, then the reverse camera, then the climate control knob. I was reluctant to take the car in again because I had spent more money on diagnostic charges than I had on items that were covered. I liked the vehicle and meticulously maintained it to spec as well. On one of the coldest days in winter of 2019, I went out to start up my Veloster and was terrified by a loud metal ticking followed by rattling in the motor. I immediately shut down the car. I waited a bit then tried to start it again. It was very bad. I took the car to the closest Hyundai dealership in which I described all the issues with the car. At this point the vehicle has roughly 92000 miles on the odometer and of course the tell me there is nothing they can do but, replace the motor for around $4500, sell me a new one, or buy it in trade. Once again I paid over $430 in diagnostic fees with no coverage or help. Looked around on line and found that these vehicles has had all of the above issues and no clear solutions to any. I've also noticed that all of the issues I have had with my vehicle many others have posted on youtube, google etc., but not many have filed official complaint. Come on people! get on board!
The trunk latch had been failing intermittently. I stopped at a dealership who opened the driver's door, and began locking and unlocking the electric door locks. This solved the problem at the time. I asked how playing with the locks would fix the trunk issue. The question was not answered. This solved the problem for a couple of years. However, the trunk latch finally failed permanently. I could not open the trunk via the emergency latch from the in side. I was told by the dealership that the issue was an electrical issue. Hence, the door lock remidey. Multiple Veloster owners have reported the same with some years being recalled. The 2013 has not been recalled and the dealership quoted $400 to repair this defect. I bought the car new and it now has 50,000 miles. I have had multiple safety issues with this vehicle that have been resolved but fyi-issue with ABS kicking in during every single brake, even if at a red light. I brought the car to the dealership multiple times for this issue and was told it was normal. I went to another dealership and test-drove another 2013 Hyundai Veloster. The ABS only kicked in when appropriate not with every single break. While purchasing tires after a 3rd blowout ( 30, 000 miles) the tire company noticed something wrong with the sensors to the ABS. This was resolved by the tire company. It's concerning that huyndai would not acknowledge the ABS issue. In fact, they don't acknowledge anything-- my gps never worked correctly which was reported to Hyundai at least 10 times over a three-year period. I finally made a video of the malfunction- as soon as I submitted the video the gps was replaced immediately. Problem being the new gps was the same model as the first and does not work either. I now have a vehicle without a gps and without a trunk that opens.
My wife has a 2013 Hyundai Veloster turbo and the HVAC system has stopped functioning. After investigating the matter I discovered a manufacturer defect with the vehicle. The power wire leading to the climate control module overheated and melted the plastic connector and destroyed the climate control module. This could have started a fire. I contacted Hyundai Consumer Affairs and Hyundai customer care immediately to notify them of the issue and so that they would cover the repair costs fully. I also informed them of two other issues, one, the steering wheel controls are malfunctioning and two, one of the led lights in the passenger tail light is out. I received a case number from them, #15272744. I made an appointment at lancaster Hyundai located on main street in East petersburg pa and dropped the car off. I also informed them of all the issues and my findings (this was yesterday 1/18/19). This morning (1/19/19) I received a call back from service advisor david corey who left me a voicemail stating that Hyundai has declined to cover the repairs and telling me to come pick up the car. Since then I have contacted Hyundai Consumer Affairs and Hyundai customer care to no avail. This issue with the climate control module is well documented online and there has even been a recall for it issued by Hyundai but for some reason my wife's vehicle is not included in the recall. I have uploaded photos of the damaged connector and wiring harness as well as a photo from another Hyundai Veloster owner which shows the recall for the climate control module. I am thankful to god that the vehicle did not catch fire since my wife and two year old son travel in it every day. I just want Hyundai to do the right thing and cover the costs to repair this factory defect.
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- Lindale, GA, USA