This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Hyundai Veracruz. Consumer writes in regards to vehicle valve cover leaking on the alternator recall repairs and consumer holds manufacturer responsible for repair damages. The consumer stated one month after the recall was performed, the gasket started leaking onto the spark plug. The consumer had the vehicle repaired by his personal mechanic. Hyundai would not reimburse the consumer, until the vehicle was inspected by a certified Hyundai mechanic.
2007 Hyundai Veracruz. Consumer writes in regards to engine stalling problems. Consumer sent additional correspondence. The consumer was informed the alternator was filled with oil, which caused an internal short. The dealer informed the consumer, the alternator, valve and bank cover gaskets needed to be replaced. The consumer received a recall notice, two months later for the exact problem she experienced. Updated 11/04/15.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 14V415000 (engine and engine cooling); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 14V415000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure.
First incident: 3/18/2011 & 16638 mileage : alternator shorted out at 65 mph on interstate 95 resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into alternator causing it to short out. Valve gasket was changed and alternator replaced. Second incident 1/23/2012 & 26000 mileage: Same scenario, alternator shorted out upon accelerating on to fl state road in heavy traffic resulting in extreme power loss, very hard steering and difficult, unsafe vehicle control which finally ended in complete loss of power. Car towed to dealer which diagnosed an undetected oil leak from the valve cover dripped into the alternator causing it to short out. Valve gasket was changed and alternator replaced a second time. Note there was only 9362 mileage between incidents.the dealer says there is no fix for this other than replacing valve cover gasket and alternator when it happens again.this cannot be detected by dealer visual inspection prior to failure. This is very unsafe. I have all maintenance done at the dealership I purchased the car at according to the maintenance schedule and the dealer recommendations. Also note that vehicle at dealer 3 months before the second incident. This requires a recall before some dies in an accident.
- Delray Beach, FL, USA
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Rack and pinion assembly leaking the power steering fluid from both side boots. The fluid is spraying under and on the tires. Very unsafe to drive due to a possible loss of traction. The undercarriage is completely covered with over-spray. Front valve cover gasket leaking engine oil. The dealer promised to repair both problems.
My Hyundai Veracruz shut off while I was making a turn. I lost power steering and just averted hitting a concrete block holding a sign. Prior to the shut down, I started losing acceleration even though I had my foot on the gas. The car had to be towed to the Hyundai dealership, baltimore pike, springfield, pa. I couldn't even get the key out of the ignition. It was horrible and scary. A few months ago I lost acceleration and the car started running rough - engine light came on. I took it to same dealership above and was told it was an oxygen sensor. I told them I thought it was the throttle position sensor because I went online and found several other Veracruz owners who had experienced what I had experienced with their vera cruz. Towing and accidents were involved. They said they could only replace what the computer told them to. Why didn't Hyundai recall the Veracruz and replace the throttle sensor to eliminate someone getting killed. Maybe someone has been -I'll continue to do research. I should have never been allowed to be in such a serious situation - Hyundai knows about the problem - I feel not replacing the throttle sensor is negligent. I just hope that by replacing the throttle sensor, the problem will be completely fixed. Right now my Veracruz is still at the dealership - they also had to replace the alternator and battery as a result of what happened. However, they are charging me for the battery - should not be but the warranty on the battery is up. I want this documented because of the danger involved. The 2007 Veracruz is a timebomb waiting to go off and it scares me to think of what could have happened or what still could happen. Thank you, susan collins
A D V E R T I S E M E N T S
- Kissimmee, FL, USA