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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
72,329 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Hyundai XG350 seat belts / air bags problems

seat belts / air bags problem

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2002 Hyundai XG350 Owner Comments

problem #9

Oct 232007

XG350 6-cyl

  • 51,404 miles

A D V E R T I S E M E N T S

In 2007, with a little over 50,000 miles on my car, the airbag light came on. I went in to the dealer and they said it was a loose wire and reset it. Since that time, I've had six other incidents up through 2014 with the airbag light coming back on and every time they've reset it, it has come back on. I have even had a module replaced but it did no good. The last time I went in, they wanted to replace the pad assembly for $1,000 but wouldn't guarantee it would work. They also said it might be the harness but that part couldn't be obtained. They also said they couldn't guarantee that the airbags would work!!! I have looked at other complaints from several websites and see that there are dozens of other people with the same problem. This is a serious defect and should be recalled. I have no airbags. My car has been in a minor traffic incident where the airbag probably should have deployed when the car hit the curb but didn't. this is very dangerous.

- Burbank, CA, USA

problem #8

Mar 012013

XG350

  • 95,000 miles
Air bag warning light stays on. At first the light turned off but after a week it turned on and has remained on. Repair shop said the air bags may deploy in an accident but not certain.

- Decorah, IA, USA

problem #7

May 112007

XG350

  • 83,000 miles
The contact owns a 2002 Hyundai XG350. The contact stated when turning a corner at various speeds, the vehicle would lose traction. The vehicle was previously involved in a crash as a result of the failure. The contact had all four tires replaced in an attempt to correct the failure but to no avail. Most recently, the air bag warning light illuminated on the instrument panel. The dealer advised there was a shortage in the system. The vehicle was taken to a different dealer for a second opinion and was advised that the air bag possibly was not present in the vehicle. The failure mileage was 83,000 and the current mileage was 119,000.

- Tulsa, OK, USA

problem #6

Dec 292009

XG350

  • 97,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Hyundai XG350. The air bag warning light illuminates on the instrument control panel; which indicates that the air bags are inoperative. A technician from the dealer advised her to bring the vehicle to the dealer for diagnostic testing. She was in the process of having the vehicle inspected. The failure mileage was 92,000.

- Keystone Heights, FL, USA

problem #5

Apr 162009

XG350

  • 74,432 miles
Air bag light came on my 2002 Hyundai XG350. Contacted the dealer I bought it from, and they checked it out for me and found... "found code B1378 side airbag resistance too high, need to replace driver seat back." Was told this was their 3rd from this dealer that needed replaced, and found out from others that they have had the same situation. Was told due to the defect, could potentially cause the airbags to not deploy when in an accident. The light is still on as the problem has not been fixed yet. I still have the seat, and looking at replacing it soon.

- Goose Lake, IA, USA

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problem #4

Aug 112008

XG350 6-cyl

  • Automatic transmission
  • 77,652 miles
The contact owns a 2002 Hyundai XG350. While the contact was attempting to pull out of a parking spot, he was struck on the passenger side by another vehicle traveling 45 mph. The contact's vehicle was destroyed. None of the air bags deployed. The contact did not notice any differences beforehand. The vehicle has not been diagnosed by the dealer. A police report was filed. There were no injuries. The current and failure mileages were 77,652. Updated 10/16/08. The consumer had other problems with the vehicle prior to the accident. The check engine light illuminated, the rear view mirror needed to be tightened, the front headlight had condensation. Updated 10/17/08.

- Murritta, CA, USA

problem #3

Sep 102005

XG350 6-cyl

  • Automatic transmission
  • 34,477 miles

A D V E R T I S E M E N T S

Airbag wire harness is worn down due to it being located under drivers seat, causing the airbag light to come on and either intermittently stay lit or remain on continuously. Therefore, there is no way to know whether the airbags will deploy or not according to the service rep. The repair is not covered under extended warranty, even though it is a vital piece of safety equipment, and due to poor design it is regularly damaged. I had this issue addressed in 2005, it occurred occasionally after that until last year when the light came on and stayed on all the time. I have been on the internet and there are many complaints about this very same issue occurring with this vehicle dating from 2001, when there was a recall issued, all the way to 2006 when the model was replaced by a different one. According to the remarks, people have had collisions where none of the airbags deployed, or the curtain airbags didn't. there also was a recall in Canada. How can a manufacturer get away with such poor quality design for such an important piece of equipment?

- Livermore, CA, USA

problem #2

Dec 092005

XG350 6-cyl

  • Automatic transmission
  • 100,000 miles
In a straight front-end crash of 30+ mph, all airbags failed to deploy.

- Valparaiso, IN, USA

problem #1

May 042005

XG350 6-cyl

  • Automatic transmission
  • 38,000 miles
The air bag light stayed on after starting the car - all else seemed ok. I called the dealer and he said it was not important that a connector had probably just come loose and that the air bag would probably still work if needed. When I took it to the dealer he removed the driver's side seat and said he found a broken wire and repaired it - at a cost of about $56 - for a car that has a "bumper-to-bumper" warranty. It was suggested that we must have put something under the seat that caused the wire to break when the seat was moved - this seat automatically moves every time the car is started and stopped. About six months later the same thing happened again. This time it was the passenger's seat that had a broken wire under it. This seat is moved less frequently, but it is a power seat. As far as I know the only thing under that seat was a box of tissues. Again I was required to pay for the repair. I believe this to be a design defect in that anything that is allowed to get under the seat will cause this wire to be severed and prevent the side air bags from deploying. I have never had a car that had any problem with items under the seat. Also this design has a sort of "pan" or depression under each seat that traps any loose article left on the floor when the car is stopped and it slides under the seat. It never slides back out when accelerating. This seems to just make the problem worse. I do not believe that any normal item left on the floor of the car should cause this damage and debilitate the air bag system.

- Raytown, MO, USA

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