I own a Jaguar 2000 S. I bought it in August 2003. I loved the car and it worked great. On April 11, 2004, I parked my car on a slight incline with the park break on. The car would not shift out of park. While trying to shift into reverse, the gear shifter broke. I was stranded with my two children. My car was towed to Jaguar dealership in portland, Oregon. They pushed on back of the car to get it to shift. The car is on warranty, so they replaced the shifter. I was told the only remedy was to use the park break while using the foot break, before shifting into park. I feel this is unacceptable. We are human and forget to apply our parking break before shifting into park. Now, tonight, April 26; it happened again. We were parked on a hill. My husband had his foot on the break, did not remove it from the break and put it in park without using the park break. We were stuck again. Jaguar told us to give the car a push from behind to shift it out of park; it worked. How embarrasing to have to push a car from behind, and how dangerous to push a car up a hill to get it to go into reverse. If the car rolled backwards for any apparent reason, it would have killed /or injured my husband and brother-in-law. I find this unacceptable. I do not want to be stranded with my children, just because I forgot to put on my emergency brake on or did not use it "correctly." It is dangerous for a woman with children to be put in this vulnerable situation where a "man" might not be present to give the car a boost up the hill. I am very frustrated and disappointed. I no longer want my beautiful car. I feel stuck. I could not sell this car in good conscience.

- Kelso, WA, USA