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NHTSA — Fuel System, Gasoline Problems


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Jaguar XF fuel system problems

fuel system problem

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2010 Jaguar XF Owner Comments

problem #4

Jun 272014


  • miles


The contact owns a 2010 Jaguar Xf. The contact stated that then exiting the vehicle, there was a strong odor of gasoline fuel. The vehicle was taken to the dealer where it was diagnosed that the fuel tank fuel outlet flanges were fractured and needed to be replaced. The dealer had also informed the contact that the VIN was not included in NHTSA campaign 12V521000 (fuel system, gasoline).the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.

- Pompano Beach, FL, USA

problem #3

Oct 062010


  • 7,000 miles
I experienced a no warning complete shutdown of my 2010 Jaguar Xf at 5:00pm on October 6, 2010. Gas gauge read 30+ miles, odometer read 7000+ miles. I had just exited from a strip mall and driving on an incline at 25-30mph, without any warning the engine shut off abruptly, the gear control knob receded into the console and the car automatically shifted into park. I lost all control over the vehicle. The dashboard lost its illumination. I attempted to restart the car by pressing the start button but the car would not start. I couldn't roll down the windows. The police and my friend arrived at the scene and assisted me by pouring in at least a gallon of gas but the car was still frozen in place. The police called for tow truck assistance since my car was blocking the "after work" traffic flow. After a day and half at the service center, I was told that my car was ready for pick up on October 8th. I was told that nothing was wrong with the car (diagnosticians checked by machine) and advised me not to drive on low fuel. Nothing was fixed. On October 9th concern and terror regarding this experience was expressed to the manager. The manager was given a copy of the 2 recalls relating to shutdowns of 2010 Jaguar Xf autos and requested that they probe further and to notify Jaguar corporate and Jaguar manufacturer about the complete shutdown. Again, on October 12th, I was told that my car was ready for pickup...can't find anything wrong. Nothing fixed. I reiterated that they need to continue to inspect, investigate and discover what caused the shutdown because my life and the public's safety can be in dangerous jeopardy if this happens again on the roadway or freeway. As of October 13th or October 14th, I believe the Jaguar corporate technicians became involved and is now guiding the local service center with the investigation and inspection of my vehicle. This no warning complete shutdown function of the Jaguar automobile needs to be addressed.

- Honolulu, HI, USA

problem #2

Oct 142010


  • 3,600 miles
On two occasions our 2010 Jaguar Xf has completely stalled in the middle of traffic narrowly avoiding an accident. On both occasions we had no control over the vehicle as the system completely froze. After the first incident Jaguar took the car and replaced the fuel pump and some of its accessory's. yesterday the same event occurred and we started to research online to see if we could find any other owners experiencing this same problem. This is what we found; recall id # 09V424000 - fuel system, gasoline:delivery recall date: Nov 02, 2009 component: Fuel system, gasoline:delivery model affected: Xf potential units affected: 2131 recall details recall date: Nov 02, 2009 model affected: 2010 Jaguar Xf summary: Jaguar is recalling certain model year 2010 vehicles. The fuel transfer pipe in the fuel tank may be kinked. This may restricts fuel being transferred from one side of the fuel tank to the fuel pump causing fuel starvation at low fuel levels. Consequence: Fuel starvation to the engine can cause the engine to stall without warning and could potentially cause a crash. Remedy: Dealers will have the fuel tank assembly repaired free of charge. The safety recall began on November 30, 2009. Owners may contact Jaguar at 1-800-452-4827 1-800-452-4827. Potential units affected: 2131 notes:Jaguar Land Rover North America, llc J016 recall id # 10V332000 - engine and engine cooling recall date: Jul 22, 2010 component: Engine and engine cooling model affected: Xf potential units affected: 5048 recall details recall date: Jul 22, 2010 model affected: 2010 Jaguar Xf summary: Jaguar is recalling certain model year 2010-2011 Jaguar xk and model year 2010 Xf V8 5.0L gasoline engine vehicles. The in-tank electric fuel pump may not be correctly activated as the fuel pump relay is not energized following a vehicle start up cycle. An inadequate supply of fuel to the engine could result. Consequence: Fuel starvation to the engine leads to engine.

- Ocala, FL, USA

problem #1

Mar 052010


  • 5,800 miles
On two occasions my 2010 Jaguar Xf has rev'ed to between 3-4,000 RPM's when coming to a stop. It took both feet on the brake, then shifting to neutrel and hitting ignition off to stop the engine. On March 5, 2010 it took 3 tries to get the engine to run correctly. The car is now at bobby rahal Jaguar for service.

- Irwin, PA, USA

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