This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clunking sound in steering column. Steering Coupler in Steering motor defect Has failed in my steering column. Dealer refuses to repair under other agreements.
My car was in for a recall repair on another item and the repair of the steering coupler part was noted to be needed. The parts personnel stated they informed me that the steering coupler was in need of repair and that I had declined this service. My vehicle did not have 100,000 miles on it yet. They in fact said nothing to me about this repair needed to be be done. It affect the steering of the vehicle and causes a lot of play in the car-??s steering.
Steering Coupler in Steering motor defect. Known issue in many models and see a recall on some vehicles: this issue was corrected on my 2016 Sorento but not on my 2014 Kia Forte. My son-??s friend also has his Kia Optima denied repair for the same issue. An acknowledged problem that somehow Kia has been forced to correct on ALL their models. A major flaw over poor design using a $5-7 part that Kia Dealers charge $500 to repair. Unethical.
Steering wheel started feeling loose then progressed to jerking back and forth. Jerks from side to side simply driving easy down the road. Making ticking, clicking, grinding noises too. I do not feel safe and can no longer drive my car. I-??m taking it to the dealer tomorrow (a long wait) and suspect it is the same mdps coupler kia and Hyundai have issued an extended warranty on - for all vehicles except the Kia forte. What gives with that? Ridiculous.
Failure of the flexible coupling in the Motor Driven Power Steering (MDPS). This is a known issue and Kia has extended the warranty on the Optima, Soul, and Cadenza that use the exact same defective part. For some unexplained reason the forte has been excluded from coverage. It should also be noted that Hyundai has included the Elantra (which is the sister model to the Forte) as well as the Sonata. As mentioned all of these vehicles were assembled with the same, admittedly defective part. The warranty has been extended on every model with the exception of the Forte. The current TSB (CHA 074) acknowledges the problem without offering a comparable remedy as provided for all other affected models.
This morning I needed to move my son's 2014 KIA Forte. There was very notable clicking noise in the steering wheel with even the slightest turn. I googled "clicking noise in steering wheel" and found thousands of listings (all KIA and Hyundai) for failures of a coupler in vehicles along with numerous videos with the same symptoms that I experienced. I also found that for 2012/2013 Soul and 2014 Cadenza that KIA had done an extended warranty for 10 years unlimited miles that was posted on the NHTSA website. I could not find anything similar for the KIA Forte even though I found many on-line consumer complaints for the same issue in the KIA. I contacted both the nearest service dealer (no appointments until April) and KIA Consumer and they said they had a significant back-log for any service. I would like to know if there have been enough complaints from KIA Forte owners that the warranty extension would apply. If not, I would like to add this complaint for the KIA Forte so that the NHTSA knows that the issue is more widespread than just for the models listed in the original extension. Thanks so much.
My husband was driving down a street going roughly 45 miles an hour and all of a sudden there was a jerking feeling and the steering wheel locked up on him and he could no manage the direction that the car would go.yes it is available for inspection upon request. The steering and the direction of the car going 45. miles an hour definitely endangered us that was in the car and those that were on the road at the approximate time that we were. There was only 42000 miles on the car and we had only had it 58 days. We had it towed to the dealership Kia Nissan in Monroe La. And was told that it would cost 2000 to fix. So I then had it towed to another mechanic and got a completely different story. that the car had been wrecked before even though it didn-€™t show on the Carfax and they were there was ways to tell it and also told that rack and pinion-€˜s don-€™t break usually until 220 300,000 miles. I spent every penny I had saved after losing everything in hurricane Laura to buy this car. Not only do I feel very lied to by the dealership that I bought it from and misinformed and uninformed a certain issues that would-€™ve prevented me from buying a car on top of that I-€™m paying 24% interest rate and now they want to increase the interest rate because the car is broke down and they had to defer some payments because I can-€™t get to work because I don-€™t have a vehicle. I-€™ve had Kia check out the car and I-€™ve had two other mechanics check out the car and both of them told me separate stories different problems different prices and I need some help establishing where is the fault lies. Because I don-€™t think I should be responsible for a injury to a car or is it something that broke on its own and almost endangered our lives when the car had only been driven 42,000 miles. There was absolutely no warning signs no flashes of light no nothing to warn of this problem it happened out of nowhere and it was very scary and not rush I wanna keep the car anymore because I was scary.
My engine burns oil very fast, I am constantly putting oil in it even after oil changes. At one point, I was told by the dealership that I would need a new engine and that the catalytic converter needed to be replaced as a result of the engine problem. I ended up having to come out of pocket for the catalytic repair, 2 times... Thats right... 2 times. Upon returning to the dealership about engine, I was told that there was a recall for another issue in the engine that they would take care of. Upon asking about the engine, I was told the engine was fine. Also the coupler in the steering wheel column has gone bad, it was fine, until my clock springs were replaced by the dealership. The clock springs were under a recall/extended warranty issue.
Car shuts down while driving. ABS and traction control light comes on, cruise control shuts off, power steering light comes on and no power steering, screens and radio stop working, no a/c or heat, car finally completely shuts down.
On June 24, 2022 I was driving my vehicle on 435N to work. My steering wheel jerked to the left and started spinning out of control. I was driving at 60mph in the inside lane. When my steering jerked it caused me to turn headfirst into the inside wall. I proceeded to spin out of control across 3 lanes of rush hour traffic, clipping a second vehicle, before smashing into the outside wall and then resting in the outside lane horizontally. I was rushed to the emergency room where I suffered a broken back. Upon looking at the recalls and safety issues with my vehicle there was a recall #17V773000 for the brake pedal stopper; a most recent
Steering coupler needed to be replaced. There have been warranty extensions for this part on several Hyundai cars as well as Kia Optima. Same issue as I experienced. No recall yet on my vehicle. Had to pay $500 to get replaced. Failure around 78,000 miles
My steering wheel feels loose and makes a noise when turning. Feels like I need to turn the steering wheel a bit before my tires start to turn and then it clicks again when my wheel goes back to neutral. This also has caused my cruise control and windshield wipers to stop working.
Ki Aforte 2014 steering wheel has started making a noise while turning when stationary. As with Kia Soul and Optima models of same vintage, steering coupler part needs to be replaced
The contact owns a 2014 Kia Forte. The contact stated while driving at an undisclosed speed, the steering wheel made a knocking sound. The contact stated that the first time the failure occurred was in late September with the knocking sound only happening while turning either to the left or the right. The contact stated that recently the failure started occurring whenever the vehicle was being driven. The contact stated that the steering wheel was not secured and felt as if it was going to detach. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted. The failure mileage was 52,177.
2014 Kia Forte 1.8l steering is very hard or stiff to rotate especially from right to left when driving at more than 20 mph rendering lane change on roads and expressways very dangerous, and simply maneuvering steering very difficult. It feels like steering is jamming or being stuck. Besides hear a click sound from the steering even when car is stationary. Started experiencing hard steering problem at the end of June 2021.
Steering coupler needed to be replaced. There have been warranty extensions for this part on several Hyundai cars as well as Kia Optima. Same issue as I experienced. No recall yet on my vehicle. Had to pay $500 to get replaced
The contact owns a 2014 Kia Forte. The contact stated that while driving at various speeds, the engine vibrated abnormally. During the failure, the vehicle loss power steering assist and the steering wheel was very difficult to turn in either direction. The check engine warning light and oil light remained illuminated. The vehicle was taken to an independent mechanic who replaced the engine coils however, the failure persisted. After receiving notification of NHTSA campaign number: 20V750000 (engine), the vehicle was taken to Kia of greenville located at 2424 laurens rd, greenville, SC 29607 however, the vehicle was not repaired. The contact indicated that the vehicle had experienced the same failure listed in the recall. The approximate failure mileage was 86,000.
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- Phoenix , AZ, USA