This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil changed every 3000 miles. Driving to work the other day check engine light came on. Car went into limp mode. Pulled code and it was for rod bearings. Supposedly rod bearings had been repaired by recall before. Car only has 91,000 miles on it. So shouldn't need another set of rod bearings if previously replaced.
When getting on oil change at myCarDoc they wrote the wrong mileage on my car so the CARFAX is off. My engine broke down randomly the other day on the highway and now I need a whole new engine..and to find out the mileage was off when getting maintenance done.
The contact owns a 2012 Kia Optima. The contact stated while driving 35 mph, the vehicle stalled with the check engine warning light illuminated. The contact stated that there was smoke coming from under the hood. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V224000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was unknown.
The contact owns a 2012 Kia Optima. The contact stated while driving approximately 66 mph, the contact heard an abnormal sound coming from the engine compartment. The vehicle loss motive power. The contact pulled over and restarted the vehicle. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 107,000.
Car started idling and running rough out of no where. When I put the computer diagnostic on it it tells me there's problems with the fuel rail pressure sensor. Also the car won't go into drive or reverse but nothing is wrong with the transmission?
- St Charles, MO, USA
Search CarComplaints.com for these popular complaint phrases...
THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LOSS ENGINE FUNCTIONALITY. THE CONTACT PULLED OVER HOWEVER, THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Tha car shut down in the middle of the road would not start all lights came on and could not steer gave the car gas on gas pedal nor could I brake to get out of the road. Has been towed to demontrond Kia to see if under warranty for repairs almost lost my life on highway
The contact owns a 2012 Kia Optima. The contact stated while driving 15 mph, the vehicle hesitated and stalled with the battery and check engine warning lights illuminated. The vehicle was not drivable. The contact stated she shifted to neutral and pushed the vehicle into her driveway. The vehicle was towed to quality Kia of greenwood (1706 montague ave ext, greenwood, SC 29649, (864) 223-2542) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V907000 (fuel system, gasoline, engine) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
I was driving on the interstate and heard noise from under the hood of car and car then decelerated to a stop on side of the highway. Smoke was coming out from hood and oil was all over engine and road. The problem was diagnosed by mechanic as rod was thrown through the engine block puncturing it due to a worn bearing. I did research and my model and engine has a recall on this exact matter. Recall # SC147. I had bought the car in January 2019 and the manufacturer is denying any repair because of a 'product improving campaign' that was released for it in October 2018 and never addressed. That was three months before I bought the car. I was unaware of this because I bought the car after. My car is currently sitting at a dealership because when I called that dealership they said my car does qualify for the recall repair and replacement and to bring it in, but I was notified today from that dealership that Kia will not repair my vehicle because of an E.C.U. software update that was never performed on the car in 2011! PI1803-B is the code for that recall that was also never addressed and was eight years before I purchased the car. I'm really confused and upset as to how a company can deny fixing recalls on a vehicle that are clearly safety hazards!!!
The contact owned a 2012 Kia Optima. The contact's grand daughter stated while driving an unknown speed, the vehicle began to slow down and was able to pull over to a stop safely. The contact stated fire began to come out of the engine compartment. A fire and police report were filed. The contact stated no warning light was illuminated. The vehicle was towed to local tow yard where it was diagnosed with being destroyed. The vehicle was not repaired. The manufacturer was informed of failure and the contact was awaiting a response. The failure mileage was not available.
The contact owns a 2012 Kia Optima hybrid. The contact stated while driving at various speeds, a loud noise came from the engine compartment as the vehicle started to smoke. The contact stated no warning light was illuminated. The vehicle was then towed to garden grove Kia (13731 harbor blvd, garden grove, ca 92843) where it was diagnosed with the engine failing. The vehicle had not been repaired. The contact was relating the issue to NHTSA campaign number: 20V750000 (engine). The manufacturer had been informed of the failure but informed the contact that vehicle had to many miles. The failure mileage was approximately 290,00.
While driving my 2012 Kia Optima hybrid on the farthest left lane of the freeway, a warning message popped up on my dash board that was something similar to "saftley pull over and do not drive vehicle." I began to change lanes to be able to exit the freeway and as I was approaching the edits stop light the moving hehicle seemed to lack much power. I was lucky enough to have the car roll far enough on momentum to get me out of the way of a very busy road. It was a miracle that the car rolled to the spot it did because that happened to be the only place the shoulder could fit my car. I had it sent to Kia dealership and it took them almost an entire week to finally have an idea of what the problem could be. Engine seized as the major problem and offered to replace it for above $8000! the car isn't even worth that much! come to realize there was a recall on my engine so I am now waiting until Kia tech support reaches out to my mechanic for the approval or denial. I bought this used car about 30 days from today's date with 80K miles
Car has been maintained appropriately, car suddenly started turning off on us while in drive. We had it checked according to the scanner, it says it is the same knocking sensor that Kia has reported. When I called customer service, they run my VIN and say I have no recalls so they cannot help me. My car is a 2012 which falls within the years Kia has reported yet they will not help me. As of now I have no running vehicle because it is too unsafe to chance driving it with my children in the car. The car has turned off on me while in motion 4 times now, twice on the highway, twice on a 2 lane only canyon. (on my way home from work with my children in the car)
I have a 3 months old and I'm very concerned about our safety because the vehicle suddenly runs out of oil and it start smelling like burned and it starts to smoke a lot of white smoke. When I check the oil compartment it seems like the oil evaporates or get consumed but it doesn't leak. This has happened few times while driving the car on a city street.
Car will not get out of immobilization phase, with either key fob will not unlock to use push to start. Issue is waste gate activator failure or needs adjustment.
The contact owns a 2012 Kia Optima. The contact stated while driving at 50 mph, there was a loud knocking sound coming from the vehicle. The vehicle stalled and would not restart. The contact exit the vehicle and saw metal parts and oil leaking from the vehicle. The contact had the vehicle towed to his residence and then to an independent mechanic who diagnosed the failure that the bearing rod went through the engine. The engine was replaced however, after several thousand miles the failure recurred with the new engine. The contact the called the cable dahmer Kia of lee's summit (400 ne colbern rd, lee's summit, mo 64086, (816) 207-6200) and was informed of NHTSA campaign number: 20V750000 (engine). The contact had the vehicle towed to the dealer for the engine replacement but was informed that they were unable to replace the engine under the recall because the vehicle was over 150,000 miles. The contact notified the manufacturer of the failure and the manufacturer agreed that the vehicle was not eligible for the free repair. The vehicle was not repaired. The failure mileage was 162,000.
A D V E R T I S E M E N T S
- Franklin, KY, USA