This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Snow white paint on optima is chipping bubbling and coming off. now certain areas are starting to rust. this has gotten worse in the last year i have noticed multiple cars in that color peeling in the same areas. hood and roof area. some are worse then mine. i called kia and there is no known issue. if you goggle snow white kia paint issue there are multiple forums. estimates to repaint are more than what the car is worth. if i were to trade my car in there would be issues with the paint cause a decrease in value. car is good condition no machinal issues or body issues other than the paint
Paint failed. After less than 3 years of having the vehicle the painted was peeling off. Took it to the dealership and they said they had no complaints that I would have to fix it. It became worse with a large section on the hood of the car and on the drive rear door above the window. After a hail storm I had chips all over. Had to get parts of the car repaired. The insurance did not cover all of the paint. The roof was still covered in chips. A few days ago on 9/6/2022 I went out to my car and noticed a very large portion of paint missing from my trunk lid. It was dark so after work in the morning I looked at it before going home. Almost the entire trunk lids paint was peeling off the car. I verified with the company that didn-€™t the paint job after the hail storm and they did not paint the trunk. I looked over the car and found a few more chips.
Car is available. I have a 2013 Kia Optima SXL that has paint that is randomly chipping. Took it to service department and this is a common problem for this car and paint color. I have repair estimate totaling $2501.55 not including windshield that he says would need to replaced if it cracks during repair due to it having to be removed.
- Jonesboro, GA, USA
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My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.
I had a recall on my car a little over a year ago I believe and they had to put new engines in a bunch of Kia cars. They said I would get a rental, but I never did and I ended up having to get my own out-of-pocket cause I had no way of getting around. I was never offered any type of reimbursement for this. Now, they have a recall for something that is related to previous complications I have had with the car and expect me to just drive around with it even though it could catch on fire. This is the same issue I had before. I need a car, have no money for a rental, and they still do not have the part to address this recall. I really want them to handle it this time in a timely manner and provide me with a rental free of charge if they cannot.
My son was driving the vehicle on the freeway. Suddenly and spontaneously, the glass in the sunroof shattered. Fortunately he had the interior shade closed so glass did not spill into the car. He does not believe anything hit the roof, he said he just all of a sudden heard the glass shatter and felt the wind rushing in.
While driving down interstate 10 my vehicle suddenly lost all power from the engine. Upon stopping to attempt restarting it I plugged in my personal obd2 maintenance tool and came up with no trouble codes. Vehicle would not crank.
I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.
Paint was chipping from the top of the car. White pear white and I seen alot of people having the same problem.it is available for inspection upon request.
Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.
My Kia has been chipping it-€™s paint off for years now. I have paint chip marks all around car. Car looks like it-€™s 15 yrs old due to bad paint. It-€™s down to the primer bare of the car.
Pearl white paint flaking and peeling off exposing bare metal to elements increasing the risk of rust and corrosion to body. Numerous area of vehicle are affected.
Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I-€™ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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- North Charleston, SC, USA