This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Kia Optima. The contact stated while driving 70 MPH, the vehicle was shaking with unknown warning lights illuminated. The contact was able to pull over safely and smoke started coming from the vehicle with a smell of burning oil coming from the vehicle. While the vehicle was being towed, the contact saw that oil was leaking from underneath the vehicle. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer and the contact was informed that the stated that the oil drain plug was missing. The vehicle was not repaired because the vehicle had open recalls and the recalls could not be repaired because the oil drain plug needed to be replaced first. The manufacturer was contacted and stated that the dealer reported the issue. The failure mileage was 101,000.
- New Ipswich, NH, USA
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- New Ipswich, NH, USA