This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, there was an abnormal burning odor detected inside the vehicle. There was smoke coming from under the hood. The contact pulled over and checked the oil, antifreeze, and other fluids. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who cleaned and changed the 02 sensor and informed the contact to keep the vents closed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact noticed the vehicle was smoking and on fire. The contact stated the vehicle was equipped with tinted windows, and when he opened the driver's front door, the contact noticed smoke and fire in the interior of the vehicle. The contact called the fire department. The fire department extinguished the fire. A fire report was filed. The contact was treated for smoke inhalation. The vehicle was towed to the dealer. The contact was informed by the dealer that there were no recalls for the vehicle. The contact stated that the dealer inspected the vehicle but did not provide the contact with a report. The vehicle was not repaired. The manufacturer was made aware of the failure and a claim was filed. The failure mileage was approximately 60,000.
- Louisville, TX, USA
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The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds and while the vehicle was parked, the contact noticed a burning odor coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owed a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available.?The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.?The contact stated that while the vehicle was parked in the drive way, the contact started the vehicle to warm it up and went back into the house while the vehicle warmed up. The contact stated that when she came back out of the house to enter the vehicle the vehicle had independently turned off. The contact stated she restarted the vehicle, however the contact noticed smoke exiting from under the vehicle hood. The contact stated the vehicle was turned off and a family member attempted to raise the engine hood when he noticed the hood was too hot to touch. The contact stated smoke and fire exited from under the engine hood. The contact called the fire department. The local fire department arrived on the scene and extinguished the fire out. A fire report was filed. The contact stated that her younger brother suffered an panic attack. The contact stated that the burned vehicle remained in the residential driveway. The dealer was not made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately?69,000.?The VIN was unavailable.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was started, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, she observed a burning odor inside of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.
The contact owns a 2015 Kia Optima. The contact stated while driving after a stop, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who informed the contact that an unstated hose had failed, causing the engine to seize. The contact called an unknown local dealer and was informed that the warranty on the vehicle was under another person's name. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 21V331000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 74,000.
The contact owns a 2015 Kia Optima. The contact stated upon starting and exiting the vehicle, he noticed that there was smoke coming out from underneath the hood. There was no warning light illuminated. The contact opened the hood and saw flames. The contact closed the hood and immediately went in his residence to grab fire extinguishers. Upon returning to the vehicle, the contact was unable to reopen the hood. The contact called the fire department, who extinguished the fire. A fire department report was filed. There was no injury sustained. There was no police report filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The vehicle remained at the contact-??s residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic), which he related the failure. The failure mileage was unknown.
The contact owns a 2015 Kia Optima. The contact stated that while the vehicle was idling at a traffic light, the vehicle lost motive power and stalled. The contact was able to restart the vehicle and move to the side of the road where the vehicle stalled again. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) had not been completed and the warranty coverage for the engine replacement would not be honored. The approximate failure mileage was 90,000.
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, a ticking noise was heard coming from the engine. No warning lights were illuminated. The contact also stated that while driving at an undisclosed speed, the vehicle lost motive power and was unable to restart. The vehicle was taken to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired and was towed back to the residence. The contact stated that the failure recurred and that the "Service Engine Soon" warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was then taken back to the dealer for the recall repair and was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repairs. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was 106,744.
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle overheated. Additionally, the check engine, ABS, and TPMS warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulics). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 144,771.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brakes failed to stop the vehicle immediately, causing the vehicle to crash into a curve that fractured the lower control arm and damaged the tire rims, fender, and bumper. Additionally, the vehicle later failed to start. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was taken to an independent mechanic and diagnosed that either the alternator or battery was faulty. The mechanic replaced the lower control arm. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 129,403. Parts distribution disconnect.
The contact owns a 2015 Kia Optima. The contact stated while driving at 15-20 MPH, the vehicle inadvertently stalled and she saw smoke coming out from underneath of the hood of the vehicle. There were no warning lights illuminated. The contact stated she was able to exit the vehicle. The vehicle was towed to the contact's residence, then it was towed to the dealer who diagnosed that the engine had ceased. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was towed to a second dealer (Kia of Riverdale 1 Windbeam Rd, Riverdale, NJ 07457). The manufacturer was notified of the failure and did not provide any assistance due to the fact that the previous owner of the vehicle had not completed the software update of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle was not repaired. The approximate failure mileage was 76,000.
The contact owns a 2015 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact was able to coast the vehicle off to the shoulder of the roadway. The contact mentioned that the battery was drained from the engine not turning off. The vehicle was towed to the dealer but not diagnosed nor repaired. The vehicle was undrivable. The manufacturer was notified of the failure. The failure mileage was approximately 56,000. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Kenosha, WI, USA