This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car died while driving down the road repeatedly. Battery leaked. Brakes had to be replaced for the entire car at 60,000 miles. The vents on the dashboard have popped up and broken. Now the defroster does not blow the air on the windshield. This vehicle was stored in a garage. The seams on the seat come undone. The cigarette lighter broke and flops in the dash. The switch to override the transmission lock is broken. The rear brake light broke when replacing the struts which you have to remove the back dash to get to. The board that is under the carpet in the trunk warped. The carpets came up from the sides of the car. The storage bin in the center console broke, twice. The wind shield chips and errodes when in a car wash. I have never seen a windshield in this bad shape before. The back seat does not stay down. The headlights have a bad seal and there is water now in them. The rubber around the doors comes out repeatedly. Gear shifter is continually stuck. Brakes take twice as long to stop my car as any other vehicle I have ever driven. I have to drive 2 & 1/2 hours to get repairs. The gas milage is closer to 24 mpg then the 35 that was marked on it when I bought it. There are noises from the engine compartment that are loud and unpleasant. There is a ground fault wire that is bad they want $75 an hour minimum of 10 hours to repair it. The fuse panel cover broke. The headlights cannot be alligned.
While applying the brake pedal at 35 mph the pedal went down to the floor and would not return. This caused the vehicle to rear end another vehicle in front of them. Upon impact, neither frontal air bag deployed. Passenger sustained neck and back injuries, and refused medical assistance.
Vehicle has had numerous problems resulting in a total of 35 non-maintenance related reparis during the life of the vehicle. Numerous attempts have been made to resolve this situation with the manufacturer directly, but to no avail. Arbitration with the BBB and attorney general's office is currently underway. No safety defect mentioned.
I had to have the brakes replaced twice on this car. Once at 7000 miles, second time at 21577 miles. I also am having a problem with headliner...told it can't be fixed because it's all one pc.--3 times. Called Kia to complain and got zero results. Would not recommend this type of car to anyone!!
- Dousman, WI, USA
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I had to get new brakes put on within one week of owning the car 632 miles, and I've had a cracked brake line, fuse problems which they blame on the alarm, but another women had the same exact problem with no alarm attached, I've brought my car in numerous times regarding the brakes, and I was told that it was nothing. I just brought my car in with 23580 miles on it, and I was told that I needed new brakes and rotors, but that I would have to pay for. I have felt the same kind of brake problems ever since I bought this car, even when they said that there was nothing wrong. The car drags feeling like it's never going to stop, and then the brakes pump all the time. I've called Kia regarding this and the fuse problem explaining, what if this causes a fuse to blow with my brakes, headlights, etc....and they did nothing. I also have buzzing coming from my engine with the ignition just switched to on. It sounds like a wiring problem, which I'm afraid could cause an electrical fire. You name it, this car has had numerous safety problems.
Excessive wear of brake pads and front brake rotors. Had to replace pads and front rotors on three separate occasions by dealer. Problem still reoccurring. Feel free to provide any further information on this matter.
When brakes locked rear-ended another car. As soon as car was out of the body shop took it straight to the dealer and they said the back brakes weren't functioning properly. Now 2 wks later I am taking it to the dealer again.
Brakes seem to go out every 3,000 miles. Brakes have a grinding sound and the stopping distance has to be increased. Dealer stated wrong size brakes were made for vehicle and back brakes went out. Vehicle depended on front brakes. Consumer states that now the dealer wants her to pay for the brakes, dealer has replaced brake pads, rotors, and rear drums, pulsation also occurs. Engine light illuminated, dealer stated transmission needed replaced at 30758 miles. Excessive crank in the am, dealer performed wire harness campaign which was also causing lack of power. Squeal in steering, dealer replaced the steering pump and power steering belt.
Complete brakes system and rotor keep prematurely failing every 9,000 miles, causing a wheel vibration. Vehicle was sent to dealer several times for replacement of brake system and rotors, but dealer could not determine cause of failure.
Vehicle has been in repair shop 5 times for brakes; replaced pads and rotors. Also, at times they had to replace both. Vehicle would make a squealing sound. Consumer would have to increase stopping distances. Vehicle has multiple problems, has never explained why problems keep occurring.
While driving about 30 mph when stepping on brakes pedal to stop vehicle could not stop, and rear ended another vehicle, but brakes had been prior repaired. The brake failure resulted in accident which cost the consumer $ 500 in deductable.
Would be driving and vehicle stalled out. Then, would restart on its own. Cruise control remained unreliable. Brakes would not release cruise control when it was on. Took to dealership & mechanic replaced electrical wires. Also, exhaust system had holes in it & was leaking, and air conditioner was replaced due to compressor seizing up.
I have had to have my brakes (rotors and pads) replaced on three separate occasions since I have had the car. I want further information on what step I can take to get my car replaced.
I have had four sets of rotors and pads put on my car. I was told by my dealership that the car brakes are manufactured defective. The only thing that Kia will do is keep replacing them, the problem is not fixed permanantly. I fee unsafe in my car because I sometimes cannot stop. I am not provided with a rental car while I have to sit and wait for three hours and I do not receive any compensation for wages lost when I miss work for repairs. My car is new and I have had a lot of problems with it.
Brakes are wearing out excessively & deteriorating. Whenever brakes are applied, they cause vehicle to shake. Took vehicle to dealer & mechanic changed pads & warped rotors. Also rotated & cleaned the brakes. Rear seat belt lock is too high. Air conditioner draining on floor, dealer cleaned A/C drain. Consumer feels a hard shock when shifting into gear. Engine hard to start, dealer replaced the flywheel. Binding lever failed on the parking brake.
This vehicle has had a long history of machanical failures that warranty me to need to take it off the road and persue legal actions. No safety defct mentioned.
A D V E R T I S E M E N T S
- Jonesboro, AR, USA