Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul accessories - interior problems

accessories - interior problem

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2011 Kia Soul Owner Comments

problem #2

Apr 182013

Soul 4-cyl

  • 24,500 miles


I was thrown against the drivers door (yes seat belt was properly on) and suffered a tbi as well as extreme bruising along the entire left side of my body why didn't the side curtain airbags deploy?. I was rear-ended and the right rear tire was where the passenger seat used to be.. also the drivers seat broke in the prone position on impact as I was spinning across two opposing lanes of traffic.

- Lehigh Acres, FL, USA

problem #1

Jun 012011


  • 3,000 miles
The contact owns a 2011 Kia Soul. The contact stated both rear seats failed to latch properly in a secure upright position. The latch would function correctly when intense force was applied by using an object. The vehicle was taken to an authorized dealer and repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

- Sarasota, FL, USA

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