CarComplaints.com Notes: Look past the horrible hamster advertising campaign and you'll find a vehicle that is comfortable to drive, roomy and reliable. Just don't expect to set any MPG records on the highway (a side effect of driving a car shaped like a lunchbox).

1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
93,850 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Soul engine problems

engine problem

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2011 Kia Soul Owner Comments

problem #6

Nov 012019

Soul

  • 163,000 miles

A D V E R T I S E M E N T S

The contact's mother owns a 2011 Kia Soul. The contact stated that while driving at various speeds, the vehicle independently accelerated. The contact was able to stop the vehicle by using the brake pedal and parking brake simultaneously. The vehicle was taken to an independent mechanic who unplugged the cruise control unit. The contact was unaware of the failure diagnosis or what needed to be repaired. The contact notified bert ogden harlingen Kia (8321 w expy 83, harlingen, tx 78552) and was informed that there was no recall associated with the VIN. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.

- Raymondville, TX, USA

problem #5

Jun 112019

Soul

  • 202,000 miles
Gas pedal sticks. When I go to accelerate it doesn't go I have to press down harder on the pedal but pulls off faster then it's suppose to.

- Belleview, FL, USA

problem #4

Dec 022016

Soul

  • 94,000 miles
Brake lights quits working, cruse doesn't work, radio is affected

- Morrison, OK, USA

problem #3

Jan 012015

Soul

  • 79,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Kia Soul. The contact stated that after starting the vehicle and shifting into reverse, the engine RPM's increased to 6000 and the vehicle suddenly accelerated in reverse. After shifting to neutral, the engine RPM's continued to increase before suddenly decreasing to normal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.

- Clearmont, FL, USA

problem #2

May 022012

Soul

  • 10,100 miles
Speed control - the speed control did not disengage on numerous occaisions, when the brake was gently applied or tapped, speed control did not disengage and the speed actually increased. The vehicle is currently with the dealer. We were able to demonstrate replicate the problem with the service technician driving the vehicle. Horn - does not activate seems to occur when vehicle warmed up. Was able to demonstrate to dealer stability control light activates and does not turn off intermittently

- Wake Forest, NC, USA

problem #1

May 202011

Soul 4-cyl

  • 15,000 miles
Driving the vehicle down the road in good weather conditions when the brakes initiated for no reason and no gas seemed to be going to the throttle. The ESC light came on. I attempted to turn the traction control light off but there was still no change. The vehicle slowed down to about 5 miles an hour and stalled out a couple of times because lack of gas going to the vehicle. Fortunately I was in a congested area and was only traveling about 20 mph when this happened. Could have been extremely dangerous had I been on a highway.

- Pikeville, KY, USA

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