Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Soul brakes problems

brakes problem

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2012 Kia Soul Owner Comments

problem #3

Jan 112014

Soul 4-cyl

  • 74,000 miles


We were traveling down a rural road in Kentucky. A deer ran out in front of us. We struck the deer at approximately 57 mph. There was considerable damage to the front end of the vehicle and it was not drivable. Our airbags did not deploy.

- Olmstead, KY, USA

problem #2

Jul 092013


  • 19,000 miles
I was slowing approaching parking spot. Vehicle started speeding rapidly, I could not stop vehicle and crashed into a brick building. My son was yelling to stop, I said I am trying and cannot. The air bags came out, car was smoking, badly dented. Windshield broke. We were bruised and scratched. There was over $9500 worth of damage. The vehicle malfunctioned and sped out of control.

- Blaine, MN, USA

problem #1

Mar 202012

Soul 4-cyl

  • 0 miles
The brakes on all four wheel are "extremely" sensitive. This is not brakes grabbing, it is the the slightest pressure on the brake pedal brings braking system on "hard". in a panic stop situation it is very difficult to control the light touch to the brake pedal without over braking. The deal said this is normal. I say bs, this isn't my first new car. In a nut shell, the braking system is to sensitive making it difficult to control correct stopping distance.

- Des Moines, IA, USA

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