This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Kia Soul. The contact stated while driving 55-65 mph, the steering wheel vibrated and made a knocking sound. The vehicle was taken to an independent mechanic and diagnosed that the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.
The contact owns a 2012 Kia Soul. While driving approximately 2 mph, the steering wheel made a clunking sound. The vehicle was taken to aloha Kia (94-169 farrington hwy, waiphau, Hawaii 96819) where it was diagnosed that the steering column failed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 130,000.
The contact owns a 2012 Kia Soul. While driving various speeds, an abnormal noise was heard coming from the steering column and the check engine warning indicator illuminated. The vehicle was taken to West palm beach Kia (735 S military trail, West palm beach, fl), but was not diagnosed or repaired since there were no recalls attributed to the VIN. The manufacturer was notified, confirmed that there were no recalls, and documented the failures. The failure mileage was approximately 74,751.
- Royal Palm Beach, FL, USA
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- Marietta, GA, USA