Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
37,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Soul body / paint problems

body / paint problem

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2013 Kia Soul Owner Comments

problem #4

May 152015

Soul

  • 18,000 miles

A D V E R T I S E M E N T S

Vehicle was traveling North at approximately 50 mph. Driver veered right accidently and went off asphalt surface into ditch. Vehicle rolled end over end twice and landed upright facing South on third rollover. Driver was wearing seat belts. Vehicle was damaged on both sides of front, top was crushed in, right front wheel bent into wheel well, windshield was shattered and caved in. There was damage to both sides of the vehicle and the hood. Driver was injured and transported by ambulance to hospital. The major complaint was that the air bags did not deploy to protect driver. Vehicle engineers from Kia motors national Consumer Affairs inspected the vehicle and stated that air bags were not deployed in a rollover because car was not equipped that way. He reported that the air bags in front would have deployed in a front impact, the side curtain air bags would have deployed in a side impact. The car was considered a total loss and not repairable.

- Harveyville, KS, USA

problem #3

Jan 042014

Soul

  • 2,000 miles
Was making a left hand turn into a parking spot next to car that was already parked, was barely moving when all of a sudden the car takes off hits the curb and hits the wall of a building, air bags deployed. We had been driving that morning with no problem until that time. Front end was totaled with possible damage to the wheels/axles due to the impact with the curb. Couple of days later neck pain probably due to whiplash, glasses were knocked into the back seat - wife just jammed her pinky.

- Skokie, IL, USA

problem #2

Oct 312012

Soul 4-cyl

  • 130,042 miles
Airbag exploded on impact with gaping holes with heavy smoke coming out with hot heat causing redness to my chest and redness to my hands and a blow to my wrist that caused fracture to my left wrist.

- Bloomfield, NJ, USA

problem #1

Jul 162013

Soul 4-cyl

  • 780 miles
The contact owns a 2013 Kia Soul. The contact stated that while driving approximately 65 mph, the driver's side A-pillar trim cover detached unexpectedly. The failure was contributed to the force of the wind. The vehicle was taken to an authorized dealer for the new replacement part. The technician informed the contact that the defect was a common issue. The manufacturer was notified of the problem. The approximate failure mileage was 780. Updated 09/05/13

- Las Vegas, NV, USA

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