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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
22,919 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Soul electrical problems

electrical problem

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2013 Kia Soul Owner Comments

problem #10

Mar 012015

Soul

  • 20,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Kia Soul. While driving approximately 70 mph, the vehicle shut down and the steering wheel locked. The failure recurred seven times and each time, the vehicle restarted. There was no warning indicator. The vehicle was taken to a local dealer who was unable to replicate the failure and did not offer assistance. The manufacturer was made aware of the failure. The contact was informed that nothing was wrong with the vehicle and there were no recalls. The failure mileage was 20,000.

- Van Nuys, CA, USA

problem #9

Jun 102015

Soul

  • 19,000 miles
The contact owns a 2013 Kia Soul. The contact stated that the vehicle failed to start on several occasions without warning. The vehicle was able to be restarted by roadside assistance. The failure recurred. The contact also stated that when the accelerator pedal was depressed, the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.

- Cincinnati, OH, USA

problem #8

Nov 162014

Soul

  • 10,000 miles
The contact owns a 2013 Kia Soul. The contact stated that the vehicle failed to start without warning. The vehicle was towed to the dealer and was not diagnosed. The battery was charged; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. Updated 5/4/15 updated 11/10/2015

- Seattle, WA, USA

problem #7

Dec 042014

Soul

  • 14,000 miles

A D V E R T I S E M E N T S

When trying to start the car you turn the key and it does not turn over. You hear a click, all lights on dash light and radio plays but the car doesn't start. Sometimes you can turn the key up to 10 times before it starts. Happens 2-3 times a week sporadically. The car does eventually start. The driver side door also locks by itself at times when you shut the door. It has been to the dealer 3 times and for 17 days, they are unable to replicate the problem. My husband videoed it on Jan 5 and took it to the dealer who then kept car for 14 days and said they had over 150 starts and the problem could not be duplicated. Currently waiting for the problem to occur again and an tech will bring portable equipment to the car and test it then. Dealer have been very good in trying to find cause.

- Conklin, NY, USA

problem #6

Aug 302014

Soul

  • 8,000 miles
Sudden deceleration quickly followed by loss of all electrical power including steering, brakes, complete engine shut-off and dash instrumentation. Dealer found "no problem" and did not repair or replace ignition switch or anything else.

- Austin, TX, USA

problem #5

May 152014

Soul

  • 25,000 miles
The contact owns a 2013 Kia Soul. The contact stated that the instrument panel failed to illuminate when the vehicle was powered on. Additionally, the contact mentioned that the gear shifter would not move out of park without the contact pushing the gear release button. The vehicle was taken to the dealer but the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not available.

- Detroit, MI, USA

problem #4

Jul 282013

Soul

  • miles

A D V E R T I S E M E N T S

Car has problems playing mp3S in which I have used audacity to split up into multiple tracks. There is frequently cracking/popping sounds from the audio, and when turning on the car (after having listened to said mp3S on the previous trip), sometimes the radio display screen is black. No buttons will turn it on. It's completely dead. I have discovered this only happens with files that I've had run through audacity and split up into separate tracks.

- Alpharetta, GA, USA

problem #3

Oct 312012

Soul 4-cyl

  • 130,042 miles
Airbag exploded on impact with gaping holes with heavy smoke coming out with hot heat causing redness to my chest and redness to my hands and a blow to my wrist that caused fracture to my left wrist.

- Bloomfield, NJ, USA

problem #2

Oct 072013

Soul

  • 2,150 miles
After owning this vehicle for a month or so, I noticed that when I turn on the vehicle the radio screen was half faded or gone. This is the screen that allows you to use the hands free device also. I took vehicle to dealers and they stated that the radio would have to be replaced. I was a bit confused as to how this could happen to a new car but... stuff happens. I really enjoy this car and have had no other issues.

- Edgewood, MD, USA

problem #1

Aug 152013

Soul

  • 1,000 miles
The contact owns a 2013 Kia Soul. The contact stated that while driving approximately 40 mph, the check warning light illuminated. The vehicle was taken to a dealer for a diagnosis. The technician stated that the wiring coding was soy based and that animals were eating the wires. As a result, the wiring harness and the emission wiring needed to be replaced. The contact mentioned the same soy based coding wiring was used to remedy the defect and he was concerned that there would be a recurrence in the failure. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 1,000.

- Pensacola, FL, USA

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