Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
19,275 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Kia Soul engine problems

engine problem

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2014 Kia Soul Owner Comments

problem #8

Jan 062016

Soul

  • 102,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Kia Soul. While driving 75 mph, the vehicle's skid light illuminated and the vehicle stalled without warning immediately afterwards. The vehicle was towed to a dealer to be repaired, but the dealer could not find any failures. The manufacturer was made aware of the issue. The failure mileage was 102,000.

- Desoto, TX, USA

problem #7

Oct 152015

Soul

  • 6,500 miles
The contact owns a 2014 Kia Soul. While driving approximately 40 mph, the engine stalled without warning. The vehicle was able to restart. The failure recurred four times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,500.

- Margate, FL, USA

problem #6

Aug 132015

Soul

  • miles
Soul+ has rotten egg/exhaust smell coming into the cabin as vehicle is driven. Cannot be driven with windows all the way up. Doesn't matter if ac/heat is on or off. Periodically, smell comes and goes as it is driven. Does not matter if it is surface streets or highway driving...although it is more prevalent at 70+mph. Irritates my asthma...lungs hurt after driving for a few minutes and coughing persists accompanied by a headache. Vehicle is driven to and from work under normal conditions. It was taken in to be serviced and the tech told me to use only top tier fuels. I have used them exclusively for several weeks and the problem persists...seems even worse. Appears to be a leak in the exhaust system before the catalytic converter and/or a blocked cat. I'm afraid to drive it with the windows down. I tried to drive it three hours away to visit family a month ago and had to keep the windows down or my daughter would complain of the smell. Since this has started, there is also a musty/damp smell when the car is first started. Vehicle is going back in tomorrow morning. Vehicle has app. 7500 miles on it...so relatively new.

- Waterford, MI, USA

problem #5

Jun 292015

Soul

  • 14,000 miles

A D V E R T I S E M E N T S

Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood. We were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted. Nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke. We were lucky we had a place to pull off on a busy highway. I was told by the police officer that I'm lucky that I turned off the car and opened the doors before the locks malfunctioned as he has seen in other Kia cars. My hope is that Kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to Kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue.

- New Cumberland, PA, USA

problem #4

Nov 122014

Soul

  • 23,000 miles
I was approaching a traffic light and the light was green and traffic in front of me was moving. I must have take my eyes off the car in front of me and the green light for just a few seconds and when I looked ahead the car in front of me had stopped at the turning light and I ran into the back of it. Never even had a chance to hit the brakes. My car had a lot of damage to the front half but the airbag never deployed.

- Raeford, NC, USA

problem #3

Aug 172014

Soul 4-cyl

  • 1,000 miles
We had been driving for about 20 minutes. We pulled off highway to look at a tourist attraction. No indication whatsoever that anything was wrong with the car. Parked, turned car off. Got out. Glanced back at the car and smoke was pouring out from under the hood. Soon there were flames dripping from underneath front end (looked like melting plastic). Called fire department. Within 1 minute flames were jumping up on interior (dash area) and exterior (under hood). Got fire extinguisher from nearby business, but with hood closed, did not help. Within 4 minutes entire front end and front interior were engulfed in enormous flames. Many popping noises (explosions). Fire department arrived after about 5 minutes and extinguished the fire. Entire front end of car melted to the ground. I should note that while we left the car unlocked when we got out, the doors locked themselves during the fire, and the key fob was inoperable (lock electronics in the car were fried). Had a person or pet been in the car, they would have been trapped. My husband cut his face during this, but did not seek a doctor. All personal items in the car are severely damaged by smoke.

- Minneapolis, MN, USA

problem #2

Jun 302014

Soul

  • 5,000 miles
Under normal and mild acceleration, there is noticeable hesitation and power loss when the automatic transmission shifts up; most noticeable when shifting occurs from 2nd to 3rd and 3rd to 4th gears.

- Herndon, VA, USA

problem #1

Feb 172014

Soul 4-cyl

  • 2,702 miles
I have had my car to the dealer 4 times for this same issue which still has not been fixed. The engine light comes on when it wants too and then there is very little power in 1, 2, and 3rd gears this is a manual trans. I almost got hit in the side because of pulling from a stop sigh and went to go and looked down light was on and car did not want to move. Its very hard to get a stick shift car to start out in 4th gear. Kia says they want me happy but will not replace the car instead offering free oil changes and other items but I want a safe car to drive not other items.

- Columbus, OH, USA

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